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Team Toyota of Glen Mills

Glen Mills, PA

4.3
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

June 09, 2018

Good service, terrible coupon policy The only reason to have my oil changed and tires rotated at your dealer is when you send me coupons by mail to make the price reasonable. You send a m More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Brian, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

June 08, 2018

New car Very good customer service, professional, friendly and reasonable on pricing. We do enjoy the experience at team Toyota and will definitely recommend More

by XUEQINYU2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Esposito
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi XUEQINYU2015, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 08, 2018

Awesome experience! Buying my new 4Runner was a breeze. I talked to several dealers and Lauren Pierce got me a price I was happy with before I ever got to the dealership More

by SHANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Leddy, Lauren Pierce
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Shane, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your 4Runner! Kind Regards, Doreen Customer Relations Manager

June 08, 2018

Leadership, technical expertise Excellent leadership and support by Mr. Joe Kripiak and technical expertise by Mr. Bill Smth!!!! Mike Stover, an excellent customer service gentleman More

by 2myers3@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stover, Bill Smth, Joe Krupiak
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 08, 2018

Great experience I walked in to test drive and left with the 4 runner I dreamt about. Everyone was friendly, -not aggresive-, and made me feel comfortable. More

by 6109992465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Carpenter
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 08, 2018

Been going there since 1997. Awesome Service!! Although my tire pressure warning light came back on. I’m sure they will fix it during my next visit for my 45,000 service. More

by JOEYT1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Sorry.
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi JOEYT1975, Thank you so much for leaving our dealership a review! We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Please contact us if you run into any issues with that TPMS light, we definitely don't want you stranded or in a bad situation. Kind Regards, Doreen Customer Relations Manager

June 08, 2018

Friendly, Experience was great. Everyone was small-town friendly. Felt like part of the family. Would recommend dealership because of the atmosphere. Thank More

by bjfrost58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cross, Tony Gott, Corey Hobbs
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi David & Barb, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 07, 2018

Wonderful buying experience My original reason for visiting was to see what was available and the price offered. I had no rush to buy at this time, but the salesman gave me answe More

by DIMONDSK8R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wood
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi DIMONDSK8R, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

June 06, 2018

Fantastic Experience I worked with Aric and Shannon to purchase a used RAV4 with low mileage. It was a wonderful experience and I would recommend them and the dealership More

by SGANA65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cross, Aric Leddy
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi SGANA65, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your Rav4! Kind Regards, Doreen Customer Relations Manager

June 06, 2018

No communication, long wait period My actual sales assistant never spoke or acknowledged me. The oil change took over an hour to the point where I had to ask another sales associate for More

by CAREVITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi CAREVITS, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

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