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Team Toyota of Glen Mills

Glen Mills, PA

4.3
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

June 12, 2018

Super friendly! Duane was a great guy to talk to! He was considerate of our price range and also was very helpful in selecting warranty packages, etc. Shannon the Sal More

by chelsearkidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cross, Duane Schleppenbach, Corey Hobbs
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi chlsearkidd, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 11, 2018

Complete Service Nice waiting area. Clean and comfortable. Service was done when promised. Service was well done and car was clean. Service representative kept me up t More

by JRWCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi JRWCS, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 11, 2018

Good experience Was looking for a relatively clean, young (3 years or less) car. Had a Prius mind. Good selection, numerous choices. Salesperson (Duane) was a real pr More

by WRQUINN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name, but dealt with the person who did the paperwork, sold the extended warranty. Did not buy, but he was good at explaining the options. , Shannon Cross, Duane Schleppenbach
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi WRQUINN, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 11, 2018

Good service Visited twice in the last month; good experience each time with courteous people and service time estimates that were pretty accurate. I like this pl More

by BUNTZ98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi BUNTZ98, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 11, 2018

Efficient and Effective Pleasant professional friendly staff, stayed at dealership while my truck was having regular service done. Completed promptly,able to continue with my More

by BORDENJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi BORDENJIM, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 11, 2018

I am done with using your service department I was recently provided an estimate of 1700 for repairs. I took or someone else for a second opinion. The repair cost 500.00. I was told I needed new More

by JDPHAYRE
Recommend Dealer
No
Employees Worked With
Dave Castor
Jun 11, 2018 -

Team Toyota of Glen Mills responded

I am very sorry your recent experience with us was not satisfactory. What you are describing is certainly now how we wish do business at Team Toyota. I would like to speak with you personally about this issue. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. My name is Dorene and I can be reached directly by calling 610 558 6800 x333, at your earliest convenience. I look forward to speaking with you.

June 11, 2018

Thumbs up! I am always pleased when being serviced at Team Toyota. From the scheduling receptionist, to the service consultant, to the cashier, everyone is frie More

by DMSMISTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Reeves
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi DMSMISTY, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 09, 2018

Great service, in an out in good time! I had my previous car lemon lawed and was in need for a new car, talking with Jeremy Wood made the car buying process seem like I had to do nothing at More

by JOEKENNISH68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wood
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi JOEKENNISH68, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 09, 2018

What was lacking The sales portion was done very well by the sales person. I gave my check to the financial rep., which was a short visit. I had to produce my trade- More

by MAZIE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Quigley
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi MAZIE, 

 Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

June 09, 2018

Exceptional Service Department Exceptional service! The service department team was absolutely astounding. Everyone was so friendly and i spoke to the body shop gentlemen as well, v More

by robkiliany94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Geesey, Dom Gricco, Rob Schneider, Jill Joy, Chris Hines, Mike Stover, Henry Oswald, Chris Drayton, Dacia Letts, Morgyn Eakins, Dillon Reeves., Dan Rivera, Kelsey Lane, Joe Krupiak, Jeremy Wood, Dave Haggarty, Nick Zadorzany, Emily Holt
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi robkiliany94, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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