Team Toyota

The best experience at a dealership! After some troubles with our Jeep we wanted to go back to a Toyota/Scion. We were greeted by Bob on Monday (Aug 11,2014) and he was incredibly welcomi After some troubles with our Jeep we wanted to go back to a Toyota/Scion. We were greeted by Bob on Monday (Aug 11,2014) and he was incredibly welcoming. He gave us every option possible (pre-owned, new and lease). We gave him our budget and he did everything to keep us in it (and he did!). Bob was pleasant, knowledgable, easy to talk to and patient (especially when we were there for a while with a 2 and a half year old.. He helped keep him very happy). This was our first new car experience and I'll be more than happy to see Bob again. Tim was our finance guy and equally as awesome. He noticed we were there for a while and sped the process up. He was incredibly nice and answered all of our questions with ease. He was a pleasure to work with and hope to do more business with him in the future. More

Charged for an estimate I was charged for 2 hours of labor to tell me that I needed a $4000 job to replace a part on my car. Once I got home I realized what just happened. I was charged for 2 hours of labor to tell me that I needed a $4000 job to replace a part on my car. Once I got home I realized what just happened. I thought that I was going to get some type of repair to the car for the extra charge. Went in for an oil change. Don't accept extra investigation charges if asked esp. if you come in for an oil change or other maintenance. More

Poor all around experience Very poor experience. This dealer is an hour and a half from my house but I went there because they said they could get the car I wanted in 48 hours. Very poor experience. This dealer is an hour and a half from my house but I went there because they said they could get the car I wanted in 48 hours. Upon going up there, they said it would be a week but I went ahead with the paperwork. They day after signing the paperwork, they called and said it would be closer to 3 weeks. The entire time until the car arrived the salesman was hard to get a hold of to check the status of the car. A couple days after picking up the car, white spots started to appear from the leather protection being mis-applied. They would't let me fix it locally to me but I had to go their to have them clean it off. I waited 5 hours while they tried to get it off and they didn't get it all but it was mostly gone so I took it home. They re-applied the protection coating though and then 2 days later more spotting appeared as i dried. The staff was not very sympathetic or apologetic for their error and my car still has the spotting that is 3-5 inches across. More

I have used Team Toyota for over 10 years. I purchased a 4Runner for my wife 11 years ago. In 2007 I bought a Tundra for myself. We have always been pleased with not only our vehicles but the great service 4Runner for my wife 11 years ago. In 2007 I bought a Tundra for myself. We have always been pleased with not only our vehicles but the great service too. We always bring our trucks to Toyota for service. I would not trust any "outside" mechanic with our trucks. Dan in the service dept. has become a good friend, and has always treated us with care and respect. We have never had any serious problems with our trucks, and we attribute this to the Toyota Service Dept.'s great care with the maintenance of these vehicles. The bottom line is that I have owned Toyota's for over 25 years and would not consider buying anything else. Toyota is dependable, and that's what counts. More

I have bought cars from Team Toyota Highland since I was 18. Now I own a brand new Toyota Camry and I wouldn't think of buying from anyone else. They do the best they can to give you a great deal and work w 18. Now I own a brand new Toyota Camry and I wouldn't think of buying from anyone else. They do the best they can to give you a great deal and work with your credit. More

I was looking for a winter SUV and for my son so after searching for weeks and also price was a issue. I saw add in craig's list and called and spoke to Zak which was helpful on the phone. He was just as searching for weeks and also price was a issue. I saw add in craig's list and called and spoke to Zak which was helpful on the phone. He was just as helpful in person. Tested the Chevy Blazer and decided to buy it. Overall the atmosphere was nice and pleasant. I seen the dealership before but never bought anything from there and would recommend a friend or family member that are looking for a car or SUV. More

very freindly and overall very coopertive, price of new car in range I wanted traci and jay had all the right info that I reqd. for purchase of a new car. new car in range I wanted traci and jay had all the right info that I reqd. for purchase of a new car. More

Milo greeted us as we were walking into the showroom. We were just looking at SUV's and not intending to buy until next year to replace a car whose lease would expire in early March. Milo was very helpful, were just looking at SUV's and not intending to buy until next year to replace a car whose lease would expire in early March. Milo was very helpful, and we test drove three vehicles. After the test drives Milo arranged for us to speak with the general manager about a lease buyout. Not expecting good results we were pleasantly surprised. We left with a new Rav4. Milo (sales), Jake (customer relations), and Amelia (finance), were all very courteous, helpful, and professional. It was a pleasant car purchase. Yes, we get a new set of wiper blades for this testimonial, but all the above is how it happened and how we felt about the experience. We would say the same things regardless. We got the feeling the people at Team Toyota were wanting to make us happy about buying a car from them. We have only had the vehicle 1 day, and we love it. Chuck and Joan Bailey Schererville, In More

I gave the review as excellent becausethe service merited it. I was very comfortable speaking with the sales person(Ike Elam) as wellas the business manager(Amelia Worthy) it. I was very comfortable speaking with the sales person(Ike Elam) as wellas the business manager(Amelia Worthy) More

I have been searching to purchase a new car these past couple of weeks. No other dealerships worked with me on a budget that was affordable for ME on a vehicle that I wanted, until I went to Team Toyota i couple of weeks. No other dealerships worked with me on a budget that was affordable for ME on a vehicle that I wanted, until I went to Team Toyota in Highland. I was very pleased with Kyle Anderson and the team who were extremely friendly and professionals. Kyle worked with me for hours trying to find something I would like and I LOVE my new car. I will be recommending my friends and family to Team Toyota for a car and GREAT service. More