Team Toyota

Terrible Service = No Sale. My wife and I went to purchase a vehicle this evening and the sales person, Sarah, gave us 10 to 15 minutes of time, but once she concluded that she My wife and I went to purchase a vehicle this evening and the sales person, Sarah, gave us 10 to 15 minutes of time, but once she concluded that she had a sale we were left to sit for hours for the “finance manager”. As we were waiting, I recalled a couple of hard lessons I have learned over the years about car dealers: 1) If the service at the beginning is terrible, don’t be surprised how bad the service will get later. 2) When you buy a car, you are also buying the dealer. We left. More

Raul Maldonado was wonderful! He made sure that I was a satisfied customer. I love my new car! He made sure that I was a satisfied customer. I love my new car! More

Had an appointment to see a car on Tuesday 3:45 pm which was cancelled 30 min before the time. Excuse: sorry we sold the car last night. They did not know it before it was time for me to leave for the appo was cancelled 30 min before the time. Excuse: sorry we sold the car last night. They did not know it before it was time for me to leave for the appointment. Difficult to believe! Either nor organize or dishonest. The is the second dealer with the same excuse. It will be more and more difficult to trust car dealers. This is my third bad experience with dealers this year. Very disappointing. NOT COMMING BACK! Andre More

I traveled 2. 5 hours to get to this location through heavy rain and road construction. I am not a fan of online car purchasing (but Team Toyota had the car I had b 5 hours to get to this location through heavy rain and road construction. I am not a fan of online car purchasing (but Team Toyota had the car I had been looking for), so I arrived wet and holding nothing a moderately large grudge. My tune changed once I talked to sales rep Tyler Morgan, has a great demeaner and very disarming personality. He answered all questions and worked very hard to make things right with me--and my trade-in car. Also worked with Gina Pietrangelo (sales manager), who is another incredibly stellar personality at this place. I very much enjoy my purchased vehicle, and would go through the 2.5-hour travel ordeal in a heartbeat to again work with Tyler and Gina--2 absolutely wonderful people. (PS--even after the sale, both Tyler and Gina answered questions for me about car and the paperwork. To say it a different way: they continued to be Rock Stars even after the sale was made.) They are worth the trip!! More

Went in for a new RAV4, of course there’s none. Got lucky though, and found a great 2021 one for a decent price with low miles. Everything went smoothly and quickly, and now I’m enjoying my semi- Got lucky though, and found a great 2021 one for a decent price with low miles. Everything went smoothly and quickly, and now I’m enjoying my semi- new RAV4. More

We recently had an appointment for my husband's car to be serviced for routine maintenance. After dropping off his car, the brakes on my van blew out while leaving the parking lot the day before we were taki serviced for routine maintenance. After dropping off his car, the brakes on my van blew out while leaving the parking lot the day before we were taking a family day trip to Lafayette. (We were lucky that the brake line blew when and where it did and not while we were on I65!) Chris and Jeremy made the whole process as painless as possible swapping out the vehicles. Chris was extremely patient with my questions and while I figured out how we were paying for the repairs. We've taken our vehicles to other shops before, but when you factor in the attentativeness of the service reps along with the photos and videos they provide with their service reports, we trust the safety of our family to Team Toyota. More

Just purchased 2022 vehicle from Tyler at Team Toyota. Kept me updated on whole process. Everything went very smooth. I would definitely purchase from them again! Kept me updated on whole process. Everything went very smooth. I would definitely purchase from them again! More

Purchased a new vehicle 2022 at MSRP. It was the only Toyota dealer who sold a car at MSRP with no additional markup due to the shortage. I ordered the car and I had to wait for few month It was the only Toyota dealer who sold a car at MSRP with no additional markup due to the shortage. I ordered the car and I had to wait for few months to be built but that worked out for me. Justin Akers was my salesman. He was accommodating and straight forward. A great car buying, no pressure experience. I will use this dealership to service my Toyota and for future purchases. I felt valued as a customer. Thank you Team Toyota! More

Rick my salesman did a good and fair job. Considering car shortage in 2022 things went as well as could be expected. Tough year for sellers and buyers. Happy with my new Corolla my first ever Considering car shortage in 2022 things went as well as could be expected. Tough year for sellers and buyers. Happy with my new Corolla my first ever new car at age 64. Good, fair dealership. More