Team One Chrysler Dodge Jeep Ram of Gadsden

Excellent Was easy to schedule an appointment. Check-in was easy. Service manager explained the recommended services and the cost of services involved. Excellen Was easy to schedule an appointment. Check-in was easy. Service manager explained the recommended services and the cost of services involved. Excellent customer service. More

Worst service experience EVER, Incompetent AT BEST My 16 ram 2500 has been to their shop 5 times and I still have tpms faults. Truck is 2 years old less than 18000 Miles and just fixing the tpms sy My 16 ram 2500 has been to their shop 5 times and I still have tpms faults. Truck is 2 years old less than 18000 Miles and just fixing the tpms system is too complicated for their mechanics. I spent money on nitrogen for the tires just to stop that light. Since buying this truck 4 months and 6000 miles ago they have failed 5 times to fixing tpms system. It has never made it 50 miles without tpms warning light coming back on. Rather than add 2.5 gallons new new 34% def to my depleted 31.5% def in my tank i was charged $600+ to drain clean tank and add overpriced mopar def fluid to keep warranty. AN HONEST MOPAR DEALER would have charged $10 for 2.5 gallons of Mopar DEF, tested it at 32.5-33.5 concentration... INSTEAD shaft the customer $600+ on my 16000 mile $48k truck!!! I feel xxxxx! After this and a $600 oil, oil filter and fuel filter change the mechanic forgot to replace the fasteners in the inner fender well... Going down the interstate the fender well broke loose and hit the front tire grinding a hole in it. The service writer claimed they were not responsible... Their own technical reference material lists removing the inner fender well as the only way to change the fuel filter... not to mention the oil filer and adding the missing power cord for the engine block heater.... Long story short $685 for oil change and fuel filters. to have my inner fender well destroyed... Parts and oil online are $185 delivered from an HONEST mopar dealer. $500 for 30 minutes labor... This is criminal... I paid $40 to change tires to nitrogen... the tpms light has been on 4 months and 6k miles regardless of being reset over a dozen times... Tpms sensor went off on way home from dealership now 5 times. Door says 75psi Tech inflated to 81psi with nitrogen last trip all tires set at 74psi???? $40 wasted Dropped pressure, light won't reset.... incompetent morons... I would never do business or suggest my friends, family, strangers or enemies do business with this dishonest, irresponsible service department... 5 trips, multiple problems, no solutions, all excuses... Gadsden Dodge Ram Jeep service Is ABYSMAL, over priced, dishonest and untrustworthy... Worst dealer service experience EVER btw my passenger drivers seat /airbag does not meet their own test criteria yet not a warranty problem... I will never buy another dodge ram jeep product ever... This is pathetic. More

Couldn't help me. Have a wheelchair accessible Dodge Caravan. Wouldn't look at the wiring because it was modified. Had an evap leak couldn't do anything it was modified Have a wheelchair accessible Dodge Caravan. Wouldn't look at the wiring because it was modified. Had an evap leak couldn't do anything it was modified. Had electrical problem had to wait a week for appointment to be told they wouldn't work on it. More

Finance guy is a con Rip off, liars, cons. Add a lot of junk into loan and lie about interest rate because they make money off of extra interest even when its financed by Rip off, liars, cons. Add a lot of junk into loan and lie about interest rate because they make money off of extra interest even when its financed by a bank through the dealership. They make money off of gap insurance and will charge you $899 for their own warrant even when you said you didnt want it because the vehicle is already covered by the manufacturer!! Use you own bank for finance and your insurance for gap insurance!! More

Exceptional experience Phenomenal service. Definitely enjoyed the friendly staff and great hospitality at Chrysler Dodge Jeep and Ram they always treat their customers great Phenomenal service. Definitely enjoyed the friendly staff and great hospitality at Chrysler Dodge Jeep and Ram they always treat their customers great while waiting on car services. More

Wonderful sales experience Harrison did a exceptional job and we really enjoyed and appreciated all he did for us ! We will definitely refer everyone to y’all! Thank you Harrison did a exceptional job and we really enjoyed and appreciated all he did for us ! We will definitely refer everyone to y’all! Thank you More

Made me feel like my business was important. Dealing with with everyone at Team One was a great experience. My wife and I were treated as though our time and business was important. Every member Dealing with with everyone at Team One was a great experience. My wife and I were treated as though our time and business was important. Every member of the Team One team that we dealt with were very professional. Will do business again. More

Great people Very good dealership will visit again for service or in the need for another vehicle. Close to time for a New Jeep...Tyler Brothers made it easy an Very good dealership will visit again for service or in the need for another vehicle. Close to time for a New Jeep...Tyler Brothers made it easy and enjoyable More

Perfect every time Does excellent work and very friendly and helpful, keeps you up to date on your vehicle and repairs , wouldn’t go any place else, very good work ever Does excellent work and very friendly and helpful, keeps you up to date on your vehicle and repairs , wouldn’t go any place else, very good work every time More

Got me in and out for service Always does my service quickly and takes really good care of my vehicle. Let's me know if there is any scheduled maintenance or updates Always does my service quickly and takes really good care of my vehicle. Let's me know if there is any scheduled maintenance or updates More