Team One Chrysler Dodge Jeep Ram of Gadsden
Gadsden, AL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 AM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Had the car we looked at and drove sold the next day when I was going back because I had to get some more statement. Was offered a car we didn't like and went in 4 hrs later to pick up all my papers and the I was going back because I had to get some more statement. Was offered a car we didn't like and went in 4 hrs later to pick up all my papers and they had shredded them all. I was shocked my SS award letter, ins, bank statements gone without any notice or call. This was so irresponsible. I got a new car but have to wait until I can replace my paperwork. I hope this hurts there business because they have hurt this 71 yr old lady. I wish I could give them a 0.. More
They deserve a rating. Never Purchase or have ANY SERVICE done by this dealership. Day 27 I still don't have my vehicle.. told it was ready for "Pick up" almost 2 weeks ago Never Purchase or have ANY SERVICE done by this dealership. Day 27 I still don't have my vehicle.. told it was ready for "Pick up" almost 2 weeks ago. They told me about three issues.. then proceeded to NUMBER 4.. & now want me to give THEM service records! Car overheated a month after purchase.. its ALOTT!! Please heed my warning ‼️!⚠️ More
Not recommend for anyone, been trying to get in touch with service department (me calling and leaving messages) for two days and been waiting for a call back for four days and still nothing.. Service M with service department (me calling and leaving messages) for two days and been waiting for a call back for four days and still nothing.. Service Manager and the GM seem to be out of the office.. the only one there doing their job is the phone receptionist.. should just take my business elsewhere and I would recommend everyone else do the same... More
Great place To shop. Bought 2019 ram 3500. Got à good warranty. Jayla, was very nice and helpful. Bought 2019 ram 3500. Got à good warranty. Jayla, was very nice and helpful. More
We purchased a used Dodge Van from them and the mechanical doors didn't work. They assured us they would fix them. Not only did they awesome technician Tommy find the wiring issue and repair it, th mechanical doors didn't work. They assured us they would fix them. Not only did they awesome technician Tommy find the wiring issue and repair it, they also repaired a loose piece of trim and gave us a new extra key. Jamie in the Service Department is an absolute pleasure to deal with and both are to be commended. Team One Dodge has restored my faith in auto dealerships. More
Walked in and test drove a car, they ran my credit. In the middle of the process another salesman asked for the keys and he sold it out from under us. Very dirty business and not professional AT ALL. T In the middle of the process another salesman asked for the keys and he sold it out from under us. Very dirty business and not professional AT ALL. They’ll screw your credit for nothing. After that called the sales manager to report this issue and he was rude over the phone then hung up on me. Just awful business. I hope they shut this place down. More
Would not recommend this dealership to anyone. Walked in and test drove a car, they pulled my credit, and then was told we weren’t approved when we were approved for a higher priced vehicle the da Walked in and test drove a car, they pulled my credit, and then was told we weren’t approved when we were approved for a higher priced vehicle the day prior. In the middle of the process another salesman asked for the keys and he sold it out from under us. Very dirty business and not professional AT ALL. They’ll screw your credit for nothing. More
I do not recommend this dealership. My sales guy was very pushy in trying to get me to get something I did not want. Overall I ended up with a 2021 Jeep renegade which is a $25-27k dollar vehicle, payed 2k d pushy in trying to get me to get something I did not want. Overall I ended up with a 2021 Jeep renegade which is a $25-27k dollar vehicle, payed 2k down and currently owe 31k. If I keep the vehicle I will be paying $48k for a $27k vehicle. Idk how they get away with treating customers this way and making them owe twice as much but I will not use this dealership ever again and certainly will not recommend. More
I can’t say enough about CODY HEYEN! After searching for several months in several states to locate my ideal dream Jeep Grand Cherokee, I finally found it at Team One CDJR in Gadsden, Al, 6 hours away from several months in several states to locate my ideal dream Jeep Grand Cherokee, I finally found it at Team One CDJR in Gadsden, Al, 6 hours away from where I live. I couldn’t have asked for a better salesperson, Cody made my experience very pleasant and when a little snag almost ruined the deal, Cody worked diligently to save the sale!!! He made the process of negotiations stress free as we communicated through text messages until a deal was finally reached! If your looking to purchase a new or used vehicle check out CDJR in Gadsden, Al and ask for Cody, you‘ll be glad you did! LB,Ms. More