Team One Chevrolet of Gadsden

Great. Everyone well informed and professional to deal with. Everyone treated me professional and cordial. Salespeople were very knowledgeable of their product. Very accommodating as to taking ownership, paperwo Everyone treated me professional and cordial. Salespeople were very knowledgeable of their product. Very accommodating as to taking ownership, paperwork, etc. would definitely recommend to others. More

Oil Change Took my truck in for an oil change. Service Rep was very nice and addressed me by my name, which made it more personable. He kept me informed on how t Took my truck in for an oil change. Service Rep was very nice and addressed me by my name, which made it more personable. He kept me informed on how the service was going. He even gave me a coupon to use when it was time to pay. I was very pleased. More

Part not available Call center made appointment and the part was not the right part causing another appointment to be made. Another trip has to be made 40 extra miles ro Call center made appointment and the part was not the right part causing another appointment to be made. Another trip has to be made 40 extra miles round trip More

Great Experience Dianne and Nathan were very helpful and great to work with made buying a new vehicle a great experience I’m sure we will do business with the dealersh Dianne and Nathan were very helpful and great to work with made buying a new vehicle a great experience I’m sure we will do business with the dealership again as long as we can work with them again! More

2019 Tahoe We came in Saturday to look at the 2019 Tahoe. We had gone to THREE other dealerahips and were absolutely tired. We told Sam we wanted to cut to the c We came in Saturday to look at the 2019 Tahoe. We had gone to THREE other dealerahips and were absolutely tired. We told Sam we wanted to cut to the chase and get to business. She did EXACTLY what we asked of her. She got straight to business and broke every detail down to us and kept it HONEST. Needless to say we could have bought from anyone and Sam won our busk iness hands down. We highly recommend her to anyone! I have family in the busibess so I am not new to this, if that tells you anything. She won hands down! It was a wonderful experience! More

Great Service I received excellent service and will always take my vehicle back here to get it serviced! They are all very friendly and efficient at this dealership I received excellent service and will always take my vehicle back here to get it serviced! They are all very friendly and efficient at this dealership. More

Good experience Detailing of the used cars could be better. But for the most part decent. I’m very much a detailed person and seen areas of the car that could have Detailing of the used cars could be better. But for the most part decent. I’m very much a detailed person and seen areas of the car that could have been cleaned up better More

Excellent Salesperson Will is an excellent salesperson. I called him on the phone and told him what I wanted to do because I work alot of hours and manage a Retail Store, s Will is an excellent salesperson. I called him on the phone and told him what I wanted to do because I work alot of hours and manage a Retail Store, so I dont have alot of time. I told him about my trade in and what kind of car I was looking for so within 2 days he had found the exact car I wanted. He came to my work place to pick up the car and clean it up and brought it back. Alot of sales people are major pushy but Will is very professional and helpful.. I would recommend Will to anyone. You have a special employee with Will!!! Employees set an example and are the impression people get of your business. Always treat people the way you would like to be treated......and Will does just that! More

Very Satisfied The service department did a great job on the car as well as communicated with me and the insurance company very well. I appreciate it. The service department did a great job on the car as well as communicated with me and the insurance company very well. I appreciate it. More

Irate Brought our Camaro in for a recall and without someone stating to me how they were going to fix the recall they broke the keys off our key fobs and m Brought our Camaro in for a recall and without someone stating to me how they were going to fix the recall they broke the keys off our key fobs and made new separate keys so now we have our fobs and a key instead of 2 in 1 like it should be. We have a warrant on our keys for replacement if lost or broken so I consider that to be broken. Brought them all the information for the warranty and all he had to do was call the warranty number and they said they would replace them and we would pay the difference if there was one. The service manager acted as if he didnt want to do it in the first place stating he probably wouldn't have time to do it that day. He eventually came to us and said he must have said something wrong to the warranty company and its totally his fault because they wont replace them. Very displeased with the service we've recieved. They broke the keys in the first place doing the recall they should be replaced. We bought a car with keys and fobs in 1 not separate so after doing a recall I believe it should be just as it was originally made. If he had told me before they did the recall that he was going to break my keys off and make a separate one I would have never handed my keys over and I would have left. All he said was he had to make new keys. More