Team One Chevrolet of Gadsden
Gadsden, AL
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We initially had an issue with service performed at the service department and left a complaint. However, Saturday morning, the next day we received a call from the GM, Kevin. (yes Saturday morning). Kevin service department and left a complaint. However, Saturday morning, the next day we received a call from the GM, Kevin. (yes Saturday morning). Kevin explained some miscommunication and promised he would correct our issue the next week. That is exactly what he did. My wife and I are completely satisfied with results. Along the way mistakes can be made and I am glad there are dealerships like Team One to make sure their customers are satisfied with the end product. Excellent customer service! More
Chevrolet of Gadsden is a great place to purchase a vehicle. Their service department has always serviced my vehicle and taken very good care of it. Very friendly and professional. vehicle. Their service department has always serviced my vehicle and taken very good care of it. Very friendly and professional. More
GOOD UNTIL AFTER THE SALE WAS DONE WE HAD A FEW ISSUES WITH THE CAR BEFORE THE SALE WAS COMPLETED WAS TOLD THEY WOULD BE FIXED TOOK IT BACK TO TOYOTA DEALERSHIP AND WAS INFORMED IT WOU WE HAD A FEW ISSUES WITH THE CAR BEFORE THE SALE WAS COMPLETED WAS TOLD THEY WOULD BE FIXED TOOK IT BACK TO TOYOTA DEALERSHIP AND WAS INFORMED IT WOULD COST 500.00 TO FIX ISSUE WHICH I WAS TOLD THAT IT WOULD BE MY RESPONSIBILITY I THEN WAS TOLD TO CONTACT THE CHEVROLET DEALERSHIP I HAVE DONE THAT WITH NO RESULTS More
service review service on wife car was done without hassle. don't mind recommendation for other services just don't want pushed on me and it wasn't. service on wife car was done without hassle. don't mind recommendation for other services just don't want pushed on me and it wasn't. More
Easy dealing The sales process was easy and pleasant. Mike's commitment to make sure the car was ready and that all issues were addressed was very helpful. The sales process was easy and pleasant. Mike's commitment to make sure the car was ready and that all issues were addressed was very helpful. More
Great people here I was very impressed with my salesman Mike Campbell. Friendly, knowledgeable and very very helpful. I have in the past purchased cars from the Chevrol I was very impressed with my salesman Mike Campbell. Friendly, knowledgeable and very very helpful. I have in the past purchased cars from the Chevrolet dealership in Gadsden and had been happy with my previous purchases. I was given a fair trade in allowance and a price for the 2018 Equinox that fell in the range I found in the Kelly Blue Book price guide. The bottom line is the Dealership did a great job , the Finance Department did a great job. When they came back to me needing my approval on the deal and I told the no I needed certain things , the Financial people came through. The biggest reason this purchase went through was one person, Mike Campbell! A very trustworthy person, a guy who went above and beyond to make me happy and make sure those putting the deal together knew what I wanted. Would I return to purchase another car from Chevrolet of Gadsden? Yes I would and Mike Campbell would be my salesman, without a doubt! More
I was told my Cruz needed additional unnecessary services that would have cost much more than my regular dealer charges. I feel I was being taken advantage of being I'm a female. For example the service advi that would have cost much more than my regular dealer charges. I feel I was being taken advantage of being I'm a female. For example the service advisor quoted me a front end alignment on my Cruz for 92$, I usually pay about 50$ for this service elsewhere. I will never go back to this dealership for service. More
It’s rare I have anything nice to say about a dealership after buying a vehicle. This time, I have nothing but good things to say. I had an outstanding experience across the board and walked out with an out after buying a vehicle. This time, I have nothing but good things to say. I had an outstanding experience across the board and walked out with an outstanding deal on car I love. Who could ask for more? More