Team Nissan - Service Center

The purchase of my vehicle from this dealership went smoother than trying to have it serviced! It has been one headache after another servicing it here. I brought my car in for a state inspection (which smoother than trying to have it serviced! It has been one headache after another servicing it here. I brought my car in for a state inspection (which was free) and mentioned it was making a humming sound. I was told it passed and nothing was out of normal variance. A few days later I received a phone call asking how my service went and if everything was taken care of to my liking where I proceeded to tell them that the humming is still happening and not normal or road noise so I had to schedule another appointment. I bring my car in and at this appointment they inform me that both from wheel bearings need to be replaced. How was everything within normal variance and my car pass state inspection if a week later both front wheel bearings needed to be replaced? Recently I scheduled an appointment for an oil change and tire rotation and was told it would take an hour and fifteen minutes. After sitting in the waiting area for forty minutes I was told they were running behind and my vehicle wasn’t in yet, but would be in soon. It was two and a half hours later that my vehicle was done. I’ve never had an oil change and tire rotation take so long at any other place I’ve been and it’s completely unacceptable for services that are quick and easy to take that amount of time they did this day. I will choose to go elsewhere for service in the future and will choose to have my Nissan serviced under warranty elsewhere also. More

Very professional service checkup. Oil & Rotation. Quick service. Was able to be in and out in less than an hour. Oil & Rotation. Quick service. Was able to be in and out in less than an hour. More

Fast service and friendly work done as promised was under warranty work completed quicker than said it would be warranty work completed quicker than said it would be More

The service is great. Everyone is very friendly, and the work didn’t take long Everyone is very friendly, and the work didn’t take long More

3 out of 4 items I checked were not done, did not check all others. all others. More

Everything went well. I like the new text message report and your choice to select the work that needs to be done on the car. I like the new text message report and your choice to select the work that needs to be done on the car. More

work done properly. stafff was very professional and courteous. clean and efficient. always this way. stafff was very professional and courteous. clean and efficient. always this way. More

I have always had a great experience at Team Nissan, whether it was buying my car or bringing it in for service. All of the representatives take the time to explain the service to you and the paperwork whether it was buying my car or bringing it in for service. All of the representatives take the time to explain the service to you and the paperwork that you bring home is very comprehensive and also shows pictures and explanations of the service performed. I have had my car for just about five years, and I continue to return to the dealership whenever I need service, even though the dealership is about 30 minutes from my home. The technicians are knowledgeable and I know that my car is getting the service that it needs. More

In for a significant service for the car (new plugs, brake/xmission/coolant fluid replacements.) Typical service visit when managed by Drew and Roger; the car was ready early and the bill was lower than brake/xmission/coolant fluid replacements.) Typical service visit when managed by Drew and Roger; the car was ready early and the bill was lower than estimated. More

Super friendly, kind, and communicative with me about the car, the work, and costs. Efficient too! car, the work, and costs. Efficient too! More