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Team Nissan - Service Center

Manchester, NH

4.5
229 Reviews

229 Reviews of Team Nissan - Service Center

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July 06, 2024

The service is great. Everyone is very friendly, and the work didn’t take long More

by raft_sectors0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Madeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

3 out of 4 items I checked were not done, did not check all others. More

by T
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know names
May 03, 2024

Everything went well. I like the new text message report and your choice to select the work that needs to be done on the car. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Madeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

work done properly. stafff was very professional and courteous. clean and efficient. always this way. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Madeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

I have always had a great experience at Team Nissan, whether it was buying my car or bringing it in for service. All of the representatives take the time to explain the service to you and the paperwork More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua O'Shea; Jonathan Swallow
March 23, 2024

In for a significant service for the car (new plugs, brake/xmission/coolant fluid replacements.) Typical service visit when managed by Drew and Roger; the car was ready early and the bill was lower than More

by Pete S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Madeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
March 08, 2024

Super friendly, kind, and communicative with me about the car, the work, and costs. Efficient too! More

by Sky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
March 02, 2024

Terrible wait for oil change. . was first in line at 7:30am and didn’t leave there until 9:04am. Had coupon for tire rotation but they didn’t want to do it as they said there was n More

by josephcee
Recommend Dealer
No
Employees Worked With
Drew Madeiros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Team Nissan responded

Edward, I'm sorry to hear you feel this way. As we attempted to explain, although you appeared to physically be "first in line", you didn't have an appointment. Even on busy Saturday mornings, we're happy to have walk-ins, but we have to prioritize those with scheduled appointments, especially considering their vehicles were already in-process. Considering that, with a scheduled appointment, from check-in to check-out, you'd expect an oil change and inspection to take 45 minutes. All things considered, a 90 minute turn-around is about efficient as it gets.

February 13, 2024

Friendly professional service. I needed a recall serviced. They made a prompt service appt for me. More

by Lisahancock108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Madeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Scheduling was easy. Waiting room was comfortable. Service was good. Person who handled it was courteous. More

by Indam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Madeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.