Team Nissan - Service Center

I had to have AAA start my car on the 23rd. I went directly to the dealership with no appt and they took me right in. I went directly to the dealership with no appt and they took me right in. More

Mandy in the service office was top notch! Great customer service ! The car was well taken care of. The recommendations were all about my safety. Great customer service ! The car was well taken care of. The recommendations were all about my safety. More

The recall, which was a software upgrade, took over an hour to perform. While it was completed, it did seem to take a long time. hour to perform. While it was completed, it did seem to take a long time. More

I went in for a software update and replacement of some under-the-hood component. The service was prompt and the tech was courteous and professional. But just a general observation: Service depts need t under-the-hood component. The service was prompt and the tech was courteous and professional. But just a general observation: Service depts need to learn more about EVs and design a new intake form and service list dedicated to EVs. For instance, there is still a line item about an oil change. EVs don't use oil or transmission fluids. More

Their service department is thoughtful in their suggestions and what needs to really be done. suggestions and what needs to really be done. More

All of the necessary items that we needed to get done were finished in a timely manner and the price actually came out a little lower than expected. were finished in a timely manner and the price actually came out a little lower than expected. More

Everyone is always helpful and friendly, very patient. Keeps you informed on the progress of your car b Keeps you informed on the progress of your car b More

Team Nissan gave me an estimate of $1000 to repair a car probably not even worth $1000. I emphasized that $1000 was the absolute maximum I could pay otherwise I would just sell it or junk it. The repair was probably not even worth $1000. I emphasized that $1000 was the absolute maximum I could pay otherwise I would just sell it or junk it. The repair was completed and I was told over the phone the total was $2000. I could not pay the amount and told Nissan reminding them I had been very clear the maximum I could pay was $1000. I figured they would just sell the car but instead I receive a court notification from a tow company TWO YEARS later saying I owe $5000 for storage. I didn't realize there was a law prohibiting charging more than 10% over an estimate which is why Nissan didn't pursue the matter directly. These are devious and dishonest HORRIBLE people and you should shop anywhere else. More

Great dealership. Professional, knowledgeable about the products. Service is exceptional, always a pleasure to deal with. Professional, knowledgeable about the products. Service is exceptional, always a pleasure to deal with. More

They did not fix my problem. I gave advanced notice that my map and mirror lights did not work. Could not repair while I was there. No tech bulletin on it?? I gave advanced notice that my map and mirror lights did not work. Could not repair while I was there. No tech bulletin on it?? More