252 Reviews of Team Nissan - Service Center
Eli was very helpful when we bought the Pathfinder and service dept has been great to work with. service dept has been great to work with. More
Overall I have had an amazing experience with this dealership. I bought my rogue here in 2016 and the whole process went very smoothly. I purchased a maintenance package when I bought the vehicle and dealership. I bought my rogue here in 2016 and the whole process went very smoothly. I purchased a maintenance package when I bought the vehicle and it has been very helpful for me throughout owning it. I have always gotten my tire rotations oil changes and have also bought tires here before. The staff has always been friendly and attentive to me. I visited the service center this weekend and after the service was completed was approached by who I’m guessing was the maintenance manager? But am not sure. This dealership is not over an hour away from where I live, so I came here because I had the maintenance package I previously purchased. There are two other Nissan dealerships closer to my house. The manager informed me that at my last visit I had used my final free oil change and tire rotation. Now the service on my vehicle has already been completed at this point and I’m being told for the first time that my package has been exhausted. I explained to the manager no one informed me of this at my last appointment when I supposedly used the last free oil change and rotation and that I wouldn’t have had the maintenance completed there if I knew that. He did offer me a discount on the service, but being that I live over an hour away and came for just this plan, I felt it wasn’t fair to me to find out after everything was completed. The manager comped the cost which was very nice, and the service tech apologized for the issue saying it was her fault. But I feel it wasn’t her fault but that at my prior appointment I should have been told that my last free services were being used that way I didn’t drive out of my way for service that could have been completed less than 10 minutes from my house. Only complaint, make sure everything is covered and what you expected before service starts, so you don’t get any surprises. The staff is very friendly! More
I have bought several cars from Team Nissan and have had nothing but excellent experiences nothing but excellent experiences More
My experience with this dealership from the time I purchased to 6 months later has been exceptional service, no hassle whatsoever on purchasing or service. Very accommodating when last minute I ask fo purchased to 6 months later has been exceptional service, no hassle whatsoever on purchasing or service. Very accommodating when last minute I ask for additional service than I actually had an appointment for. So very pleased with them . More
Easy to deal with, on-line appointments are great. They also give suggestions for your next visit. They also give suggestions for your next visit. More
The service department is exceptionable! The best I've used in 53 years of driving The best I've used in 53 years of driving More
All around great dealership. Kris in service department is awesome. He went above and beyond assisting me in getting some warranty coverage for an item. Work was completed on tim Kris in service department is awesome. He went above and beyond assisting me in getting some warranty coverage for an item. Work was completed on time and was done right the first time! More
Prompt courteous and professional. First time using this dealer, will return for next service date First time using this dealer, will return for next service date More