Team Nissan

I purchased a car on my birthday and less than a hour later decided that I did not want the car! The next morning I explained my irrational decision and Chris refused to unwind the deal! My feelings were later decided that I did not want the car! The next morning I explained my irrational decision and Chris refused to unwind the deal! My feelings were never taken into consideration! I explained to him that I work very hard for my money and would love to spend it on a vehicle that I love! He did not care and said a deal is a deal! I looked the car up on Kelley blue book and found that the car is actually worth 6k less than what I paid for it! I am very unhappy with this dealership and would not recommend them to anyone! More

This dealership doesn't even deserve a star at all for their rating! The WORST customer service I have received from this dealership. Bought a 06 Murano with 61000 miles four months ago already am havi their rating! The WORST customer service I have received from this dealership. Bought a 06 Murano with 61000 miles four months ago already am having to fork out THOUSANDS of dollars for a transfer case. This is a known issue for the AWD Muranos...google it! We contacted the Nissan Corporation because Don at Team Nissan said there was nothing they could do. The Nissan Corporation who tried to mediate with Vineland Nissan and this dealership is refusing to fix this faulty part or even help with the $3300 cost! I attempted to call them again myself and have YET to get a call back from Don or Scott! Team Nissan of Vineland does NOT stand behind their cars. So eager to take your money, but not willing to help when they sell you a faulty vehicle. Customer retention is NOT a priority, but taking your money is! They left a bad taste in our mouths and we will NOT be buying another Nissan from this dealership EVER. More

This dealership was wonderful!The pressure?None!Very freindly!The price they gave me on my trade was very fair!They showed me a very clean truck"Nissan Frontier"..when I asked to see service records the freindly!The price they gave me on my trade was very fair!They showed me a very clean truck"Nissan Frontier"..when I asked to see service records they showed any work that had been done...gave me real peace of mind...they also gave me internet pricing as well...sales guy chuck was Tops!!Would also like to thank his manger as well for his extra efforts..and last but not least the two sweet ladies that help in my finances and DMV....my last words about this dealer is that ive been to other dealers and have bought...but..there is a reason I never went back...But Team Nissan I'll be back!!Please consider this dealership staff is tops and WILL work with you!Thanks Again Team Nissan!I love my truck!!Prefect!! More

I JUST FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU ON THEM.. MAKE SURE YOU DO THE SAME IF YOU ARE NOT SATISFIED I would not give this dealership the time of day.. They scammed and deceived me and m ON THEM.. MAKE SURE YOU DO THE SAME IF YOU ARE NOT SATISFIED I would not give this dealership the time of day.. They scammed and deceived me and my father on a car purchase and I would warn anyone else to think twice. My father wanted to purchase his end-of-lease car to give to me and Team Nissan told him that he had to go through them to purchase. After the contract was signed, he was then told and confirmed by Nissan Corp that he could have bought the vehicle directly from them to avoid the dealer fees. I was charged over $500 in dealer fees. (they didn't even clean the car) More

So I just bought a used truck from Team Nissan... Over all the truck is great... I worked with a guy named Chuck who was nice and worked with me on getting the deal done... I also worked with a guy named all the truck is great... I worked with a guy named Chuck who was nice and worked with me on getting the deal done... I also worked with a guy named Don who was his supervisor... Pros: The guys are nice... I had already known what truck I wanted to buy as I had done some research on web sites... Cars.com etc... Cons: Waiting Waiting Waiting More Waiting... I worked out a good deal on a decent truck... I went thru all the hoops getting the price and payments and everything else worked out then when it was sent to Don he could not get any of there banks to approve the deal cause it was a 2001 not a 2002... So I had to pay cash... So I went down to the credit union and took a loan out for the amount of the truck called TEAM NISSAN back and asked them to fax some paper work over I was told that would take 20 mins... An hour later no paper was faxed over... I called back they said it would be faxed over... 20 mins later it was faxed... Truly out of sight out of mind... When I returned with my cashiers check I was asked to wait while they figured out some paper work and helped other people I was told it would take 20 mins another hour later still no help... I could see a few guys talking and B.S. in an office for about 20 mins while chuck helped another customer but no one helped me for over an hour I waited sitting there cash in hand waiting waiting waiting waiting... I was forced to wait while guys talked trash about sports and other trivial stuff instead of being helped close to two hours finally I grabed a guy and got the vin number and some info for my ins... about 2 and a half hours later I was sitting with the finance guy filling out more paper work that took longer than I was told again... All and all I would say they are decent over there but they have no respect for you or your time... I was treated as tho I should be managed and forced to wait to when it was convenient for them to interrupt there busy day to deal with me instead of being treated with respect and prompt service... I was also promised a bow for my new truck that was then laughed about as it was said chuck could not give away a pen much less a bow... So all and all good deal but they need to work on treating there customers like an asset and less of an annoyance they have to put up with in order to make money... Again NO RESPECT... Felt ignored and as tho I was disturbing there day by asking them to sell me a car... Instead of being treated as tho I was an asset as a customer... If you are looking to buy new Go somewhere else... If you have already found the car you want and its on there lot be prepared to wait a lot... Maybe pack a lunch bring a tent a be prepared to camp out... SERIOUSLY... More

When I negotiated a price for my van, the dealer took out his calculator, calculated the pennsylvania tax and agreed that the final price would include the PA tax. Before signing the papers I asked if the t his calculator, calculated the pennsylvania tax and agreed that the final price would include the PA tax. Before signing the papers I asked if the tax would included and was told that it was. When I finally got my title after waiting for two and a half weeks for them to release it, I went to get the van registered in PA. I was then told, that no taxes had been payed, and that there had been no need to get a $200 title from team nissan in NJ. My total fee was $890.52. The auto tags worker told me that the dealership's behavior was "a shame". When I called them, I was spoken to aggressively and hung up on. The salesperson initially said that he remembered agreeing on including the tax, and then changed his story to say he never agreed on it, and then to say that he "thought" it was included. I unfortunately was duped into signing papers where the tax said "N/A" which means that I am now out for the tax money and paying for a new title. These people are crooks. If you go to them, be very careful to read the fine print. More