Team Nissan

We took our car in for service and were told we needed a part. They did not test drive they just plugged it into a computer. That part was replaced 5 months prior to this. Nissan Insisted this was the issu part. They did not test drive they just plugged it into a computer. That part was replaced 5 months prior to this. Nissan Insisted this was the issue. When the car was picked up, the same issue we took the car in for to service was still happening After paying over $700. Still car was never test driven. We were given a rental and were told we would be contacted the following day. We were told the car was running fine After making one minor adjustment and they do not give any money back or discounts for service that was unnecessary or not needed. They offered to take all the parts out that they did but only give a $100 discount off the $700. Tried to speak to the owner of Nissan of Vineland. He again reiterated they never give money back, and that I should be happy they fixed it the second time. Owner was very rude, and had zero respect. I do not recommend anyone to do service at this place. If I could give zero stars I would. More

We recently bought a New Sentra from Johnny “ the Stick” Stratton and It was truly the easiest experience we’ve ever had at a dealership ! We’ll definitely reccomend John and Team Nissan to our family and Stratton and It was truly the easiest experience we’ve ever had at a dealership ! We’ll definitely reccomend John and Team Nissan to our family and friends! John H More

Worst experience ever buying a car BUYERS BEWARE! These guys are total thieves’. They set me up real bad. I should have known better! They passed me around then played good guy bad g BUYERS BEWARE! These guys are total thieves’. They set me up real bad. I should have known better! They passed me around then played good guy bad guy with me. Took me for a $$$ and screwed me on my trade in. Also were not truthful on my new car. They said and reported brake work and tires and alignment to carfax. It was not done. Chipped windshield, compound all over the soft top ect...... Please beware. It’s not over yet still waiting on a second key (which I was told they had) and having a family friend (lawyer) look over my paperwork again to see what I can do. UPDATE: I git pulled over and received three tickets. The police said the temp tags were not registered Still no call back :( More

Another Great Buying Experience This my my fourth buying experience with Team Nissan. A lot of the faces were new this time around but same great experience. I was helped by John Str This my my fourth buying experience with Team Nissan. A lot of the faces were new this time around but same great experience. I was helped by John Stratton and he literally came back to work to help me find the perfect car for my mom. He was personable and reasonable. We found the right car and after some negotiating came to a fair price. We had shopped at Honda and Hyundai and the prices for equivalent vehicle leases were higher. I highly recommend Team Nissan because they want your business and they show you. More

Better than ever! What a gorgeous facility! I just bough a new Maxima and the entire experience was even better than the last time! Eileen & Mike were excellent and mad What a gorgeous facility! I just bough a new Maxima and the entire experience was even better than the last time! Eileen & Mike were excellent and made treated me exceptionally. I've been servicing here in the new building for a while now, but this was my first time purchasing a new vehicle since they rebuilt. I can't say enough good things about how well they treat their customers. And on top of all that- they EARN your business over and over. Even if you aren't shopping for a Nissan I would recommend going to Team and not waste your time elsewhere. More

Exceptional customer service Excellent place to purchase a vehicle. Customer service is exceptional. We are extremely satisfied with the new Nissan van for my husband's work dutie Excellent place to purchase a vehicle. Customer service is exceptional. We are extremely satisfied with the new Nissan van for my husband's work duties. Jim was professional and responsible about our time. More

Unprofessional and POOR Customer Service I am totally astonished how dealerships can be so different from one another. This Team Nissan Dealership in Vineland, New Jersey is the most unprofes I am totally astonished how dealerships can be so different from one another. This Team Nissan Dealership in Vineland, New Jersey is the most unprofessional I have ever experienced in all my years of purchasing vehicles. Phone calls not returned, manager screaming and voicing veiled threats to a customer over the phone, unfulfilled promises by both salesmen and managers, etc. I am not certain how a company can remain in business with such extremely poor and irresponsible customer service. No one will return your calls. Over the period of 3 weeks I left 8 voicemails for 3 different people, two of which were managers. ZERO calls were returned. Registration plates did not arrive in the mail as promised, even after the Temporary Tag had expired. Title did not arrive in the next day mail as promised. I had to inquire about it then go pick it up myself almost 7 weeks later. I was not going to entertain any more promises from that Dealership. In my opinion they compare to the small fly-by-night places that pop up and trumpet their "bait and switch" Internet deals. If you really want to buy a Nissan or Infiniti, patronize the one located in Turnersville, NJ. They are both courteous, responsive, and very profession. More

No certification on CPO vehicle This dealer sold me a supposed certified pre-owned without providing me with a cpo checklist. After the sale I realized many item and services that ar This dealer sold me a supposed certified pre-owned without providing me with a cpo checklist. After the sale I realized many item and services that are required to certify a pre-owned car were never checked. The dealer claims I signed the cpo checklist but will not provide me with a copy of the document nor will they return my emails of phone calls. Nissan USA is less than useless when it comes to backing up customers. I strongly warn against anyone dealing with Team Nissan or buying a Nissan in general. There is absolutely no concern for the customer after the sale. More