Team Nissan
Vineland, NJ
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We recently bought a New Sentra from Johnny “ the Stick” Stratton and It was truly the easiest experience we’ve ever had at a dealership ! We’ll definitely reccomend John and Team Nissan to our family and Stratton and It was truly the easiest experience we’ve ever had at a dealership ! We’ll definitely reccomend John and Team Nissan to our family and friends! John H More
I purchased my 2016 Nissan Rogue from here about 2 months ago. A birthday gift to myself. Here I go into the dealer today 1/6/2020 for my first oil change and also asked them to take a look at a noise the ve ago. A birthday gift to myself. Here I go into the dealer today 1/6/2020 for my first oil change and also asked them to take a look at a noise the veichle was making. Not what I expected to hear when they finished my car. So apparently the veichle has transmission issues. However, because no alerts are on yet and the noise is not significantly what they consider bad yet, Nissan won’t replace it. I am very upset not even 2 months later here I am with a car that is going bad and yet nothing can be done about it. Very disappointed not what I expected at all. After I initially gave them a 5 star review. All there worried about is selling cars. Not true customer service. More
Exceptional service I walked into the Nissan dealer after things didn’t go so great with a veichle I was going to purchase from carvana. I met with John, he took the time I walked into the Nissan dealer after things didn’t go so great with a veichle I was going to purchase from carvana. I met with John, he took the time out to listen to me and every detail I was looking for in a veichle as well as pricing and where I wanted to be. John went above and beyond my expectations to ensure that I got exactly what I was looking for. If anyone is looking to purchase a veichle I would highly recommend you go into the Nissan dealer and meet with John he is awesome. More
Worst experience ever buying a car BUYERS BEWARE! These guys are total thieves’. They set me up real bad. I should have known better! They passed me around then played good guy bad g BUYERS BEWARE! These guys are total thieves’. They set me up real bad. I should have known better! They passed me around then played good guy bad guy with me. Took me for a $$$ and screwed me on my trade in. Also were not truthful on my new car. They said and reported brake work and tires and alignment to carfax. It was not done. Chipped windshield, compound all over the soft top ect...... Please beware. It’s not over yet still waiting on a second key (which I was told they had) and having a family friend (lawyer) look over my paperwork again to see what I can do. UPDATE: I git pulled over and received three tickets. The police said the temp tags were not registered Still no call back :( More
Another Great Buying Experience This my my fourth buying experience with Team Nissan. A lot of the faces were new this time around but same great experience. I was helped by John Str This my my fourth buying experience with Team Nissan. A lot of the faces were new this time around but same great experience. I was helped by John Stratton and he literally came back to work to help me find the perfect car for my mom. He was personable and reasonable. We found the right car and after some negotiating came to a fair price. We had shopped at Honda and Hyundai and the prices for equivalent vehicle leases were higher. I highly recommend Team Nissan because they want your business and they show you. More
Better than ever! What a gorgeous facility! I just bough a new Maxima and the entire experience was even better than the last time! Eileen & Mike were excellent and mad What a gorgeous facility! I just bough a new Maxima and the entire experience was even better than the last time! Eileen & Mike were excellent and made treated me exceptionally. I've been servicing here in the new building for a while now, but this was my first time purchasing a new vehicle since they rebuilt. I can't say enough good things about how well they treat their customers. And on top of all that- they EARN your business over and over. Even if you aren't shopping for a Nissan I would recommend going to Team and not waste your time elsewhere. More
Exceptional customer service Excellent place to purchase a vehicle. Customer service is exceptional. We are extremely satisfied with the new Nissan van for my husband's work dutie Excellent place to purchase a vehicle. Customer service is exceptional. We are extremely satisfied with the new Nissan van for my husband's work duties. Jim was professional and responsible about our time. More
Unprofessional and POOR Customer Service I am totally astonished how dealerships can be so different from one another. This Team Nissan Dealership in Vineland, New Jersey is the most unprofes I am totally astonished how dealerships can be so different from one another. This Team Nissan Dealership in Vineland, New Jersey is the most unprofessional I have ever experienced in all my years of purchasing vehicles. Phone calls not returned, manager screaming and voicing veiled threats to a customer over the phone, unfulfilled promises by both salesmen and managers, etc. I am not certain how a company can remain in business with such extremely poor and irresponsible customer service. No one will return your calls. Over the period of 3 weeks I left 8 voicemails for 3 different people, two of which were managers. ZERO calls were returned. Registration plates did not arrive in the mail as promised, even after the Temporary Tag had expired. Title did not arrive in the next day mail as promised. I had to inquire about it then go pick it up myself almost 7 weeks later. I was not going to entertain any more promises from that Dealership. In my opinion they compare to the small fly-by-night places that pop up and trumpet their "bait and switch" Internet deals. If you really want to buy a Nissan or Infiniti, patronize the one located in Turnersville, NJ. They are both courteous, responsive, and very profession. More
No certification on CPO vehicle This dealer sold me a supposed certified pre-owned without providing me with a cpo checklist. After the sale I realized many item and services that ar This dealer sold me a supposed certified pre-owned without providing me with a cpo checklist. After the sale I realized many item and services that are required to certify a pre-owned car were never checked. The dealer claims I signed the cpo checklist but will not provide me with a copy of the document nor will they return my emails of phone calls. Nissan USA is less than useless when it comes to backing up customers. I strongly warn against anyone dealing with Team Nissan or buying a Nissan in general. There is absolutely no concern for the customer after the sale. More
Best Car Buying Experience EVER! Towed in and needing a good deal, Ugh. Kyle and the whole staff made for turning a very bad day into a nice car buying experience, they never were Towed in and needing a good deal, Ugh. Kyle and the whole staff made for turning a very bad day into a nice car buying experience, they never were before. From my initial introduction by Moises, the tow truck driver, to the owner, managers and closer, everyone was respectful and polite. The new showroom is beautiful! Thank you. More