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Team Mazda of El Cajon
El Cajon, CA
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Mazda Double Dip Wish Mazda El Cajon was closer to my home. It's a bit of a trip to get there, but well worth it. My guy, Kenny Lehmer put together a package for me Wish Mazda El Cajon was closer to my home. It's a bit of a trip to get there, but well worth it. My guy, Kenny Lehmer put together a package for me and turned me over to Royal Wilkinson & Chris George. What a smooth and happy experience. We now have 2 Mazda CX-5's...White for me & Silver for Brenda More
Maintenance Bought my Mazda3 from here in November 2013 and it was a pleasant experience. However, the services and staff are unprofessional. I bought a 3x synthe Bought my Mazda3 from here in November 2013 and it was a pleasant experience. However, the services and staff are unprofessional. I bought a 3x synthetic oil change for $169.95 and used only one. The second visit, the staff says he's unable to find my coupon, which they electronically stored from the first visit. Being in a rush, I dismiss the lost of the two other synthetic oil change and pay $69.95 for another oil change. After the oil change, I noticed a change in the engine, which caused it to sound much louder than it usually does. I get a friend to take a look at it several days later and he mentions the fact that the oil does not match the recommended manual for my car and on top of that, the oil is not new at all. I stopped using their dealership for a while until I get a recall issue for my PCM, which I once again reach out to the dealership for an appointment. 3 voice-calls and several emails later, I'm unable to get any callbacks or emails regarding the appointment. I would never recommend this dealership to any friends or family nor will I ever rely on them for their poor services in the future. More
Ask for ROYAL Wilkinson to help you! Ask for ROYAL Wilkinson! A San Diego, East County Native yay!!! No haggling. No pressure. Super knowledgeable and easy to work with! I knew I wanted e Ask for ROYAL Wilkinson! A San Diego, East County Native yay!!! No haggling. No pressure. Super knowledgeable and easy to work with! I knew I wanted either a Subaru or Maza so it was so convenient knowing I could come to Mazda El Cajon to test drive both. Royal answered all questions and concerns that we had, and we drove home with a 2016 Mazda iSport Sedan the same day! I called a few days later about some questions I had with the car, and Royal was attentive and eager to help. More
Awesome and amazing business I went in knowing what I wanted my numbers to look like and which car I wanted. Danny and Randall assisted us with just that. We made a deal on my ter I went in knowing what I wanted my numbers to look like and which car I wanted. Danny and Randall assisted us with just that. We made a deal on my terms and they didn't sway me any other way. The Mazda El Cajon did an exceptional job all around! Thank you for everything. More
Excellent buying experience If you are going to buy a Mazda or Subaru and maybe a Lexus you need to ask for Mr. Royal Wilkinson he is the person to see. Me and my son had a great If you are going to buy a Mazda or Subaru and maybe a Lexus you need to ask for Mr. Royal Wilkinson he is the person to see. Me and my son had a great experience purchasing a new vehicle and did not expect to purchase a new shortly after talking to him. I will definitely recommend him for his outstanding customer service. More
Pleasant and painless Car shopping was not something I was looking forward to but Royal Wilkinson was so professional, efficient and nice to work with that I happily bought Car shopping was not something I was looking forward to but Royal Wilkinson was so professional, efficient and nice to work with that I happily bought a car from him. Lisa Clark in finance was also great. Definitely a dealership I would return to. More
The ROYAL experience We had a really great and stress free car buying experience at Mazda El Cajon. I interacted with Royal Wilkinson and he was very friendly and helpful We had a really great and stress free car buying experience at Mazda El Cajon. I interacted with Royal Wilkinson and he was very friendly and helpful, He took excellent care of us. They gave best price for Mazda CX-5 and though there was 1 day delay in getting the car but that was well compensated by Royal, he himself came to deliver the car to my work address. I would recommend everyone to ask for Royal in Subaru Mazda El Cajon. More
Bottom line..It doesn't get any better than this! I recently purchased a Mazda CX-5 at Subaru/Mazda El Cajon. I have to say this was perhaps the BEST all around car buying experience that I've eve I recently purchased a Mazda CX-5 at Subaru/Mazda El Cajon. I have to say this was perhaps the BEST all around car buying experience that I've ever had....and I consider myself a pretty tough critic. I personally worked with Royal W. the internet sales manager. He was a true professional and EXCELLENT in every sense of the word...he was very responsive to my questions and very knowledgeable...plus he got me a great deal (and believe me I shopped around..from LA to San Diego)! The purchase process was quick and easy...no surprises. Royal systematically walked me through all the key features of the car...showing me exactly how each feature worked...and even discussed the do's and don'ts during the early miles of driving the car. I was interested in purchasing some accessories so Royal walked me over to their Service Department and Parts Department and asked that they get me a good deal on Parts and Service....and they did. While at the dealership I met the Sales Manager (Dan Edwards) and the Service Manager (Corky Weeks) and both were very professional and went out of their way to answer my questions. Juan in the parts department also got me a great deal on the accessories that I purchased (better than Amazon prices!) Honestly I can't imagine how they could have made the car buying experience any better. I HIGHLY recommend Subaru/Mazda El Cajon! They are honest and straight foward and provide excellent service. For me they are the bar against which I would measure any other dealership! If you are interested in buying a Subaru or Mazda you owe it to yourself to give these guys a shot at your business...give Royal W. a call...believe me you won't regret it. BTW, after the purchase Royal sent me a very nice email thanking me for my purchase and suggest that I call him if I had any questions or concerns...what a class act!...but that's what you get with Subaru/Mazda El Cajon!!! More
New Mazda3 I purchased a new Mazda3 from Mazda El Cajon on 6/11/2014 and was very pleased with both the price and service provided by the dealership, particularl I purchased a new Mazda3 from Mazda El Cajon on 6/11/2014 and was very pleased with both the price and service provided by the dealership, particularly by Royal Wilkinson. More
Royal was great! We had a really great and stress free car buying experience at Subaru Mazda El Cajon. Everybody was very friendly and helpful, especially Royal. He to We had a really great and stress free car buying experience at Subaru Mazda El Cajon. Everybody was very friendly and helpful, especially Royal. He took excellent care of us! More