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Team Mazda of El Cajon

El Cajon, CA

4.4
54 Reviews

572 N Johnson Ave

El Cajon, CA

92020

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Showing 54 reviews

April 05, 2025

Very friendly and helpful. took care of me quickly and sent me home with a smile. More

by jerrywasaracecardriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 07, 2025 -

Team Mazda of El Cajon responded

Jerry, thanks for the kind words for our Team Mazda of El Cajon team. See you next time!

March 28, 2025

Courteous employees, prompt service, nice waiting room accommodations. I highly recommend Team Mazda of El Cajon! More

by poto15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Auch
Mar 31, 2025 -

Team Mazda of El Cajon responded

Thank you for the high recommendation! We're delighted to hear that our courteous team and comfortable waiting area made your visit to Team Mazda of El Cajon a pleasant one. We look forward to serving you again in the future!

March 11, 2025

Great service , got the job done on time , our service writer was number 1 , he is -_a keeper , will make a appt with him next time More

by fedfireman2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian knows his job , good with people will ask for him next time
Mar 11, 2025 -

Team Mazda of El Cajon responded

We're delighted to hear that you received top-notch service at Team Mazda of El Cajon! It's fantastic to know your service writer made such a positive impression. We look forward to seeing you again for your next appointment!

January 30, 2025

Very friendly. Looked through service history to tailor service recommendations to me personally. Explained everything clearly and concisely. More

by Mazda5Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lulu
Jan 31, 2025 -

Team Mazda of El Cajon responded

Thank you for sharing your experience with Team Mazda of El Cajon! We're glad to hear our team provided personalized service and clear explanations. We appreciate your support and look forward to serving you again in the future!

January 09, 2025

Went in for a test drive and stayed/purchased a new vehicle. Joe in sales was Excellent , not pushy, very understanding and personable. More

by bbuehner
Recommend Dealer
Yes
Employees Worked With
Duane Sales Mgr, Keith in Contracts, Joe in Sales, Timothy in Tech
Jan 10, 2025 -

Team Mazda of El Cajon responded

We're delighted to hear that Joe provided an excellent experience at Team Mazda of El Cajon. Enjoy your new vehicle and thank you for choosing us!

August 12, 2023

Not accredited with the BBB which is far from surprising. Even though they claim their accessories are optional they will try to slide the cost in and call it something else. They informed me they don't take More

by HaleyFN
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony
Aug 17, 2023 -

Team Mazda of El Cajon responded

Haley, I'm sorry to read about your experience. We strive for transparency in all our transactions and it's concerning that you feel this was not the case during your visit. I would like to discuss these matters further with you, so we can better understand what happened and work toward a resolution. Please reach out at your earliest convenience. Thank you, Tim Giron - Customer Experience Manager - (619) 363-6700

February 13, 2023

Very friendly and very fast with the service, I love the video from the inspection! More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lulu
Feb 13, 2023 -

Team Mazda of El Cajon responded

Thank you so much for the five-star review, Ana! You made our day, and we'll see you next time at Mazda of El Cajon!

November 30, 2022

At first it was bothersom getting text & calls from them all the time. It kept me real and the fact that I needed a new car, my old car felt like it was becoming unsafe to drive. When I first started to wa More

by LA -lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and Lorna (Financing guy)
Nov 30, 2022 -

Team Mazda of El Cajon responded

Thank you so much for taking a moment to leave Mazda of El Cajon a five-star review! We are thrilled that Daniel left such a great impression that earned us your business. Congrats on your new ride and have fun this holiday season!

September 11, 2022

Rob was excellent. He made sure as a Mazda customer I was taken care every step of the way. If I had any questions, I had the option to call him and text him which is a More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 12, 2022 -

Team Mazda of El Cajon responded

Gloria, thank you for the great review! We are so glad to hear that you had a successful service experience working with Rob. Drive safely, and we hope to see you back again at Mazda of El Cajon!

September 08, 2022

Great and professional customer service and very welcoming and clean business area. Highly recommend to friends! More

by broderick_santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 08, 2022 -

Team Mazda of El Cajon responded

We are delighted to receive your positive review! Thank you for your feedback, and come by Mazda of El Cajon anytime!

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