Team Mazda
Caldwell, ID
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We went into the dealership with credit issues and not a confident feeling about being able to buy a car. After we met with our sales rep, Jake Rapp, we felt better about the process. Jake was so knowledgea confident feeling about being able to buy a car. After we met with our sales rep, Jake Rapp, we felt better about the process. Jake was so knowledgeable about all the cars in the inventory. I would expect a Mazda salesman to know about a Mazda, but we bought a Ford Fusion. Jake knew all about the Fords, equipment, drive train and awards that I would have been impressed even if he was a Ford dealer. It's obvious Jake knows cars and he was a pleasure to work with. I will tell all my friends about him. The whole staff at Team was very friendly and helpful. We had a wonderful buying experience. More
Our over all experience at Team Mazda was very comfortable. I have dealt with many car salesmen over my years, and I can certainly say that this was my best encounter with a salesperson. Some peop comfortable. I have dealt with many car salesmen over my years, and I can certainly say that this was my best encounter with a salesperson. Some people go to dealer shops expecting to be there for hour on-end with little or no result; expectations of getting something just to leave unsatisfied and disappointed. Our credit needless to say is not perfect, but Rob Rapp along with Suzy Q worked hard with us to find the vehicle that would fit our budget and our need, and rebuild our credit with a vehicle we liked. Not everyone can do that. I want to thank both of them for changing my view of the salesmen, and anyone who knows me will tell you that this is not easy to do. More
We had a wonderful experience. We did the entire transaction over the phone and Craig went out of his way to make us happy. There were no "surprises" and we were extremely pleased with the way we w transaction over the phone and Craig went out of his way to make us happy. There were no "surprises" and we were extremely pleased with the way we were treated. I would recommend Craig and Team Mazda/Subaru! More
Jason Brown went out of his way to get us this car.When we didn't think we were going to get it he came back to us with another plan.Finally with all his help we are sitting in our new (to us) Subaru Impre we didn't think we were going to get it he came back to us with another plan.Finally with all his help we are sitting in our new (to us) Subaru Impreza.I would recommend Jason to any and everyone we know.Thank you Jason for all your help. More
Josh did a excellent job helping me find a car. I was in a difficult situation and his non-judgemental approach and understanding was appreciated. He worked very hard to find the right car for me. I am very a difficult situation and his non-judgemental approach and understanding was appreciated. He worked very hard to find the right car for me. I am very pleased with my experience at Team Mazda and also working with Josh. I have already recommended him to a few friends and family. Thanks for helping me out - you guys were great!!! Joslin~ More
They did a wonderful job of accommodating me and my needs. I can say I am not an easy customer but they handled everything really well and I couldn't be happier with my purchse. I was very impressed wi needs. I can say I am not an easy customer but they handled everything really well and I couldn't be happier with my purchse. I was very impressed with their professionalism and work! More
I was SO pleased with Team Mazda! My salesman was incredibly nice from the start and NEVER pushy! I LAST thing I expected was a BRAND NEW car at a payment I'd already known I was okay with. I have ha incredibly nice from the start and NEVER pushy! I LAST thing I expected was a BRAND NEW car at a payment I'd already known I was okay with. I have had TERRIBLE experiences at other dealerships and had come to avoid them, salemen most of all. But John was the PERFECT professional and made me feel very comfortable! I am SO excited for my new Mazda and will be recomending John and Team Mazda to anyone looking for any vehicle! THANK YOU TEAM MAZDA! More
I called John late Saturday afternoon and told him about my almost impossible situation that I currently had with my Xterra. He told me to give him a few and he would call me back with what he could do. It my almost impossible situation that I currently had with my Xterra. He told me to give him a few and he would call me back with what he could do. It wasn’t any more than 20 minutes and he called me back with what they could do. We set an appointment for the following day first thing. We showed up at the dealership and were greeted with smiling faces and happy to help. Everyone at this dealership helped to make our transaction with Team Mazda to be one of the best. I am very happy with the service that I received and have found my future car salesman along with dealership for any future sales. I am so happy with the experience that I received at this dealership that I want to share it and refer as many people as I can!! More