Team Mazda
Caldwell, ID
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Bottom line - now the proud owner of a 2013 Subaru Legacy and Really glad I got it from TEAM. Back story - two car family with one car that blew an engine near 150 Kmiles. Knew I wanted a Subaru - 9 in our and Really glad I got it from TEAM. Back story - two car family with one car that blew an engine near 150 Kmiles. Knew I wanted a Subaru - 9 in our extended family. Needed a new car but didn't want to be ripped off because I was desperate. Planned to go to all of the Subaru dealers in the area, see what was on the lot, and buy the best I could get over the holiday weekend. Got to the lot at TEAM Subaru. Met Todd Crawford, told him I was NOT buying today but wanted to see what was available. I was shown all of the inventory, car by car. I was shown the difference in the various models, shown what was new and different from our older Subaru models. I was even "forced" to drive two of the models to compare the new CVT to my older AWD and to see the difference in the road noise, the ride, the comfort, etc. I didn't deal because I knew I wanted to look around. LEFT. Over the next 2 days, I went to the competition with the same story. WHAT a difference. No info, no compares, no value add - just here are the cars and if it's not what you want, more will come in in 2 or 3 weeks (what part of now did they not hear). I called Todd back (from another lot!) and asked that he get the deal that we hinted at approved, on the car that I wanted. He was home celebrating his son's BDay, but got it done. We arranged to meet the next morning - I came back in with my wife, bought the car, got the terms I needed, got introduced to the rest of the TEAM, saw the Service area, was treated like a real person before the sale, while talking, while buying, and while driving away. Great Experience. At other dealers, I have had many really bad car buying experiences when I had plenty of time to look around. Strong recommend - NO need to shop around - TEAM is the place to go. More
Bought my 1st Subaru at another Boise dealership; bad experience. Team Mazda Subaru helped me with this vehicle. Their service was so great that I traded that car in for a new one last year and worked wi experience. Team Mazda Subaru helped me with this vehicle. Their service was so great that I traded that car in for a new one last year and worked with Craig Clapier. Ugly weather and he unloaded my old car and put everything in the new one for me. So professional. Love Subaru's; I was just looking for a dealership that I wanted to work with and I found one here. Their service department and finance manager are all very professional, too. More
Both employees we worked with were knowledgeable and friendly. They found exactly the car we wanted in a timely manner. The dealership offered fair pricing and a good deal on our trade in vehicle. friendly. They found exactly the car we wanted in a timely manner. The dealership offered fair pricing and a good deal on our trade in vehicle. More
I had a great experience purchasing a car at Team Mazda/Subaru. The service was excellent and Dave was very knowledgable about Subaru cars. I feel I was treated fairly and I am very happy with my p Mazda/Subaru. The service was excellent and Dave was very knowledgable about Subaru cars. I feel I was treated fairly and I am very happy with my purchase. I would recommend visiting this dealership if you are in the market for a Subaru. More
I only came in to look and do some research on cars for a future purchase but Joel and Jason got me a great deal & I ended up buying a beautiful cx-7. They got me the payment I wanted & was comfortable with. future purchase but Joel and Jason got me a great deal & I ended up buying a beautiful cx-7. They got me the payment I wanted & was comfortable with. Thanks guys!! More
I went in to trade in my truck for better gas mileage. After 2 weeks, I wasn't impressed with the car and told Jason about it. It was just getting a few more miles more than my truck. Jason took that ca After 2 weeks, I wasn't impressed with the car and told Jason about it. It was just getting a few more miles more than my truck. Jason took that car back and got me in a new 2012 Mazda 3. I LOVE THAT CAR!!!! I'm very happy with my experience there and will be going back in a few years when we trade my wife's car in. More
Deception concerning availability and price along with unprofessional language: I applied for credit before going to the dealership and also spoke to a salesman. I told the salesman what price range I unprofessional language: I applied for credit before going to the dealership and also spoke to a salesman. I told the salesman what price range I was looking for and he stated there were cars in that range and I was approved for credit. Before I arrived at the dealership I call my original salesman and he said he was not going to be there but Rob could take care of me. When I arrived Rob was very friendly and took down all my info. I explained to him what I was looking for and he said it would be tough to find what I was looking for in the price range I wanted. The car I was originally looking at (which was still on their web-site) needed work done and was not available. Rob then stated he had a couple other cars I might be interested in for $100 more a month then I was willing to pay. Rob described the car as “fu**ing sweet” several times during our conversation. I explained that I was not interested in anything they had to offer and the meeting was ended. More
We had an excellent experience with Rob Rapp. He seemed honest, knowledgeable, and helpful. He was considerate about our lifestyle and steering us toward a suitable car. He listened to our expectations a honest, knowledgeable, and helpful. He was considerate about our lifestyle and steering us toward a suitable car. He listened to our expectations and gave us an excellent deal. He was very personable and we appreciated his genuine friendly character. Thanks Rob! Sincerely, Emily Mateer More
My experience was great, not only did the above three provide great service the entire staff was friendly. I will absoluetly recommend them to anyone! provide great service the entire staff was friendly. I will absoluetly recommend them to anyone! More
My experience with Jason was and still is great. He managed to get me the best trade in price for my pickup, after a solid week of visiting other dealerships in Canyon and Ada county. He was able to f managed to get me the best trade in price for my pickup, after a solid week of visiting other dealerships in Canyon and Ada county. He was able to find a truck that met my needs, due to my current circumstances, and his after sales service has been (and still is) top notch. More