Team Mazda

Jake Rapp Is the man!!!😀 This is the 4th vehicle we have purchased from Jake. We are loyal customers because Jake has always gotten the best deal possible and has ALWAYS kept This is the 4th vehicle we have purchased from Jake. We are loyal customers because Jake has always gotten the best deal possible and has ALWAYS kept his word. Jake stands by his word which isn’t something you see very often. Jake goes the extra mile for you each and every time, from answering calls on his day off to making sure the entire buying process goes smoothly. Team Mazda is lucky to have him, when we walked away from the dealership that first purchase we walked away with a lifetime friend in Jake. We have loved each car purchased from Team Mazda and will continue to recommend their dealership as well as the sales staff. More

Great service at Team Subaru Always easy to get in for a service on my 2017 Forrester. Knowledgable staff and mechanics. Will continue to do business with them! I sene friends an Always easy to get in for a service on my 2017 Forrester. Knowledgable staff and mechanics. Will continue to do business with them! I sene friends and family here too, to buy their cars. More

Still waiting Bought a used 2015 Jeep Cherokee from David DeLaCruz where he promised me, in writing, that I would have a spare tire for this vehicle since it didn' Bought a used 2015 Jeep Cherokee from David DeLaCruz where he promised me, in writing, that I would have a spare tire for this vehicle since it didn't come with one. And they would fix my tire pressure censor. I dropped it off 3 weeks ago for a car detail (which looked like a 10 year old did it) and items to be fixed. I only recieved the car detail. When I asked why didn't they do the rest they told me they forgot to order parts. I was notified last Tuesday all parts were in by David and he asked if I could drop the vehicle off on Monday to get my tire, plus the censor fixed for my tire pressure. I just called at 5pm, car has been there ALL day long and I was told, once again, parts are not in. No one was even going to call me? I've gone 2 Mondays without a car, and now I'll have to go tomorrow with no car as well. I'm about ready to take car back since they can't hold up their side of the contract. Feeling frustrated and lied to multiple times. More

RAD-EST EXPERIENCE EVER! Stanley Bonilla was the awesomest salesman I've ever worked with. He was very knowledgeable about the vehicle I wanted and he was fantastic during th Stanley Bonilla was the awesomest salesman I've ever worked with. He was very knowledgeable about the vehicle I wanted and he was fantastic during the test drive. Stanley Bonilla was very personable, funny and practical with what my needs are for transporting my family in a safe and reliable vehicle. He was extremely helpful to get a payment within my budget and to answer questions before and after purchasing my car. I.e. he set up my first oil change and called a week later to see how things were going. I feel every sales person should take a page out of his book! I will refer as many people to Stanley personally and to team Mazda subaru. Everyone at the dealership are good at what they do. Stanley.. YOU'RE THE BEST! THANK YOU! More

Pay twice as much for bad customer service Come here if you want poor/rude customer service at twice the price!! Cost to replace radiator: $1,000 others: $350. Cost of the antifreeze: $50 Come here if you want poor/rude customer service at twice the price!! Cost to replace radiator: $1,000 others: $350. Cost of the antifreeze: $50 others $17. Treating customers as if they are valued and respected = 0 Quality of work = unsure yet In other words, if you can find someone else to fix your car... you probably should. Don't make our mistake by coming here. We've had a lot better service taking our vehicles elsewhere. More

Horrible customer service and empty promises We purchased a 2017 dodge journey 7 months ago. Before i had even pulled it off the lot I asked the salesman a few questions about the car. Bc we all We purchased a 2017 dodge journey 7 months ago. Before i had even pulled it off the lot I asked the salesman a few questions about the car. Bc we all know how pushy they can be and rush you through the process you don't get much of a chance to really look over what the car does and doesn't have. Well I asked if this car had a backup camera and Bluetooth. His reply was "oh I'm pretty sure it's a 2017"...15 minutes after I pull it off the lot I call him crying bc it does not have either...i said I don't want this car. I just gave up a fully loaded car for this thing. He replied I'm so sorry, I will fix this, i promise. Just give me a few days. Then days turned into weeks I kept checking in with him, he always had an excuse and now it's been 7 months and nothing. I had my free oil change and he was there and he avoided me and pretty much told me the opposite of what he promised. That it] wouldnt happen. He wouldn't put a Bluetooth in my car like he had promised. I'm sure he has long forgotten and I'm stuck with a car I hate for 5 long years. I will never go there again and I will tell everyone to stay away! More

Another satisfied Subaru owner We had a wonderful experience with Team Subaru and our salesman Rob. The demo was very informative and fun. It definitely helped secure our decision t We had a wonderful experience with Team Subaru and our salesman Rob. The demo was very informative and fun. It definitely helped secure our decision to make our purchase. The whole process was very painless and smooth. Thank you Team Subaru. Highly recommended!!!! More

Service Department Fair and has Integrity After a bit of a miss-understanding between my inexperienced 18 year old son and the dealership, Team Mazda took the time to talk with us and make thi After a bit of a miss-understanding between my inexperienced 18 year old son and the dealership, Team Mazda took the time to talk with us and make things right. The management really stepped up and showed integrity. My son also learned how to talk with people to express his concerns, and that a win-win situation is best for all. Thanks for listening Rob and Gregg and for making things right. More

Transmission work They were quick and the best price in the area, Chris did a very good job and kept me well informed. I will use them again and again. They were quick and the best price in the area, Chris did a very good job and kept me well informed. I will use them again and again. More

Amazing service ! I so appreciate Team and their incredible service. They go out of there way to make sure your completely taken care of. They have the best service dep I so appreciate Team and their incredible service. They go out of there way to make sure your completely taken care of. They have the best service department as well. Always friendly and very trustworthy. This is my second purchase with Team Mazda. Love my new car and love that I’m always taken care of there. Thanks Dave ! More