Team Mazda

I came to the dealership to see if my new Mazda 3 that was two-and-a-half years old could fall under warrantee for repair for a leaking AC line, and I was upset, because it was an obvious OEM defect, but was two-and-a-half years old could fall under warrantee for repair for a leaking AC line, and I was upset, because it was an obvious OEM defect, but my milage was beyond the 3Y/36K. I didn't want to spend $500 for a hose. I was also unsatisfied with my inability to purchase a SkyActiv version of my 2012 car, because TEAM didn't have them yet when I purchased my Mazda 3 Hatchback S Touring which only gets 24 miles to the gallon, average. I bought that car because I need a good test stereo for the music I produce. Rocco Marconni listened to what I had to say and asked if I had been aware of the buyback program, which I had. Friends of mine had done the buyback program with their dealer (VW) and were satisfied, so I had already considered it when I got the letter from TEAM. Rocco was eager to make me happy and more knowledgeable than most salesmen. He let me test drive a blue 3 to pick up my kids at school. They wanted it in black. I grew up with my dad who was an auto engineer, so I understood a little about the industry. Due to the quality of the product, and ZoomZoominess, and the BadA$$ness of the Mazda 3 i GT in glitter black, with the awesome gas mileage and detailed heated leather seats, Rocco just needed to get me a bumper to bumper 6Y/100K warrantee and a reasonably negotiated monthly payment a few dollars over my last payment and I was an easy sell. Thanks Rocco!! Thanks Mazda!! Thanks TEAM!! ;-) More

Rocco and Vince were extremely helpful. Rocco found a way for my family to purchase a car. He got us a deal that made our family happy. He anticipated the type of car that would make my wife happy (she way for my family to purchase a car. He got us a deal that made our family happy. He anticipated the type of car that would make my wife happy (she would be the person driving the car). Vince was the person who allowed us to test drive the vehicle. The customer service he provided was professional, courteous, and personable. The service provided by these two, plus the quality service provided by the financial staff, enabled my family to have the paperwork and car home to Fremont by mid afternoon. More