Team Kia of El Cajon

Sold me a lemon I purchased a 2010 VW Routan. Within 1 day the floor carpeting was folding over itself. I brought it in 3 times and it still hasn't been repaired prop I purchased a 2010 VW Routan. Within 1 day the floor carpeting was folding over itself. I brought it in 3 times and it still hasn't been repaired properly. There was a knocking noise in the sliding door that they didn't repair. I took it into a local body shop and found out that the back end was completely rebuilt. It was never reported to Carfax. I am now left with a lemon. I asked the dealership if it was just something that could have been overlooked. The reply was, "The rear end was put together extremely poorly. Anyone could see the weld points were done improperly." This station lies about accident history and will not repair anything. Do not shop here if you care about your wallet. More

Nick greeted me on the showroom floor as I had an appointment with him from a internet inquiry. I kind of knew what i wanted but his knowledge of the different trim levels sure helped me firm up my s appointment with him from a internet inquiry. I kind of knew what i wanted but his knowledge of the different trim levels sure helped me firm up my selection. It sure pays off dealing with someone that has been in the business as long as Nick has. They call him "The Kia Guy" and it sure showed. I will tell everyone about Nick and Team kia of El Cajon. More

Two huge problems happened with my purchase... First of all, the deal that was ironed out was not the deal typed up in the contract, and when brought up to the finance guy, they told me to take what was wr all, the deal that was ironed out was not the deal typed up in the contract, and when brought up to the finance guy, they told me to take what was written or they would hike up my interest rate. Second, they added a third party warranty to my contract which cost 2,500. Throughout the whole transaction, they told me the car had a warranty included. Huge difference between included and we're going to secretly charge 2,500 and hope you don't find out. It's been three months since I bought my car and I'm still waiting for them to refund me those $2,500 and when I call, the person in charge of the refund is busy, away, or incapable or returning messages left for him/her. More

Working with David Gunn has been a dream. As a single parent and the head of my household time and money are critical to me. I worked with David to secure the purchase of a brand new Kia Forte. David wor parent and the head of my household time and money are critical to me. I worked with David to secure the purchase of a brand new Kia Forte. David worked hard to secure excellent financing and despite a recent bankruptcy the financing was great! David worked with me to get me exactly what I wanted and had all of the paperwork done before we drove down to pick up the car. David understands customer service. He is an excellent communicator, advocate for his clients, and is now our #1 go-to guy for car purchases. David- thank you for your efforts to make this experience flawless! Kristin Davis More

Im looking for a 1998 to 2002 Camaro or Firebird. I found Team Kia had a 2002 Firebird for sale, but no pictures on-line. I called and spoke with Frank and he answered my questions & emailed me photos. The c Team Kia had a 2002 Firebird for sale, but no pictures on-line. I called and spoke with Frank and he answered my questions & emailed me photos. The car looked great in the pictures & Frank said it was in pristine condition. I drove from Temecula to look at the car. What a POS! The car had been in an accident, the hood & fender didnt line up, the front fender had a crack in it & the paint all over the car had severe issues. To top it off, the cars was priced $1000 OVER high blue book! It was a waste of my time to drive down and look at it. More

Gilber the salesman was very knowledgeable about the vehicle we were interested in. There was no pressure on us but he was available to talk and take us for a test drive. The sales manager took care of vehicle we were interested in. There was no pressure on us but he was available to talk and take us for a test drive. The sales manager took care of our paperwork and what payment options were available to us. Craig the finance manager took the time to explain all the options we had available to us and what the costs were. He even made a suggestion to save us money on our financing. This was by far the shortest and best car purchasing experience we have ever had! More

I usually let my husband deal with car purchases, because I truly despise dealing with car salesmen...the pressure, the games, the hours being toyed with. My time at Team Kia was like no other car buying ex I truly despise dealing with car salesmen...the pressure, the games, the hours being toyed with. My time at Team Kia was like no other car buying experience. My husband worked with David Gunn via the internet, then we stopped in, test drove the Kia Soul and were in and out in less than two hours. David was so warm and easy going...not a hint of pushy car salesman. I absolutely love my new car and would highly recommend buying with Team Kia of El Cajon and especially David Gunn. More

I had a good experience at team kia to be honest I didn't shop anywhere else but after going home and getting on the internet I see that I got a good deal. Jerry? I think is his name helped ne out a lot a w shop anywhere else but after going home and getting on the internet I see that I got a good deal. Jerry? I think is his name helped ne out a lot a week later when I got a new phone and couldn't get it paired up-user error :p anyhow I think everyone at team kia is great. More

I went in and purchased a new car which was a 2012 Kia Optima, my expreience was great. They answered all my questions and when i returned to ask a question they treated me very well and answered my quest Optima, my expreience was great. They answered all my questions and when i returned to ask a question they treated me very well and answered my question and they even called me a couple of days later to ask me if i enjoyed my car and to see if i had more questions and i said not at that time. I really appreciate all the helpfulness and the wonderful treatment that i got. :) More

I went to the dealership. They played the number game with me. Told me I had only 4 cars to choose from. When I picked the car they gave me two options, with or without extended warranty. I didn't want t with me. Told me I had only 4 cars to choose from. When I picked the car they gave me two options, with or without extended warranty. I didn't want the extended warranty. Greg Finance) drew up the contract with the extras that I didnt want and explained that it is part of the contract. I left with the car. The next day my bank representitive called Greg to try and get that off my contract so I can get financing through my bank. Greg said it would be a $150 dollar fee. The next day I tried calling but Greg was always busy and would not return my calls. On the third day, I returned to the dealership. Gregs office was open. I walk in to talk to him. His hands were shaking as if he had been caught. I then proceeded to ask him about the extended warranty and the gap. He blew me off and then asked me to leave his office that he was busy. He then closed the door to his office and had the finance manager come and talk to me. The Finance Manager gave me the run around as well as the sales manager. I then handed the keys to the sales manager and walked out. I would not recommend this dealership to anyone. They lie and they dont want to help you after you leave with a car More