Team Kia of El Cajon

Watch Out! Great salesman(Greg Abbott) and got the car at the price I offer. The only catch is that this dealership puts a clear protection(door handles and on t Great salesman(Greg Abbott) and got the car at the price I offer. The only catch is that this dealership puts a clear protection(door handles and on the side of the door) on all of their vehicles and stick it to you at $495. Greg mention the product but fail to tell me that I would be buying it. I thought it was a bonus the dealership does to enhance the sale of the vehicle. it turns out it wasn't. I made my case about them sticking that cost to me since it wasn't a option and the manager only response was that it's on the vehicle and the product comes with a lifetime warranty. was going to back out but wife kick me under the table twice(a sign to stop arguing and you got your offer amount). went thru with the deal because the car was in great condition/low miles and I got my offer price. this dealership need to get rid of the guy in finance because it took forever to get our paper ready to be sign. So, watch out for that extra cost!! 3 star due to finance guy and extra cost More

Review of service i received My son and I went to team Kia of El Cajon looking to buy a new car. And we were helped by Eric. Cermeno and Jeff K. During the time of our visit I re My son and I went to team Kia of El Cajon looking to buy a new car. And we were helped by Eric. Cermeno and Jeff K. During the time of our visit I received exemplary service from both of these gentlemen, they both work very hard for me to get a new car. I in the last couple years have had a really hard time I lost my car I lost my home I lost everything, I am now rebuilding my life and it could not have happened without the help of Eric and JeJeff with their caring, professional, and excellent knowledge of their product and on how to get someone like me into a vehicle! If it were not for them me being disabled would still be walking at the bus and trolley, but the work that Eric and Jeff did was truly amazing! There were a few issues that me and my son needed handled and Eric and Jeff took care of them right away! The service was nothing more than amazing and I would recommend anyone friends families everyone to team kia of elcajon to purchase or any service needs! These two gentlemen are angels in disguise and would do everything in their power that they can to make their customer happy and assist them in any way possible that they can! I feel that team kia of elcajon. Is lucky to have these two gentlemen on there by their side and on their team! I feel like I was truly blessed to be able to have been serviced and helped by these two gentlemen I am truly happy with the help of them of helping me find a car and getting me into a car! You guys rock! More

Terrible service bait and switch Very disappointed with the sevice I received here. Not interested in working with the customer in any way shape or form. Watched other sales get up an Very disappointed with the sevice I received here. Not interested in working with the customer in any way shape or form. Watched other sales get up and walk out at the same time. More

Poor bumper design causes bumper failure Poor design causes bumper failure, I must say my buying experience was a five star!.. But now that I own the car and it has 10,000 miles I am sad t Poor design causes bumper failure, I must say my buying experience was a five star!.. But now that I own the car and it has 10,000 miles I am sad to say I am on my own:( very disappointing that the lack of warranty overshadows the great buying experience! I bought my 2015 Kia Optima in for a warranty issue, my bumper had separated from the inner wheel well liner causing my bumper to flap in the wind when driving and become dislodged. If you look in the wheel well "front of car" you will see that the bumper is attached to the black inner liner. Where this attachment is, the mold on the bumper is paper thin where it attaches "extremely poor design" Anyway the dealer is saying since my bumper has an extremely minor scratch on it they are saying the separation is due to an impact. This scratch is under the bumper and due to driving up my steep driveway and has NEVER been impacted. So basically they are saying I am lying so they don't need to cover it! My wife has a Ford Focus with 110,000 miles on it and has extreme scratches from the same issue and the Ford has not fallen apart. After all this has happened I went and read the reviews on KIA warranty issues and found that KIA covers nothing as the reviews from thousands of unhappy KIA owners are overwhelming! My advice: before you buy a KIA look up the reviews for warren issues and you will see for yourself!.. Signed, Disappointed!... 5-19-15 More

Worst experience ever Got wrong price quoted, not a good look on the dealership. Didn't really do nothing to work with me. The only good I could say was chief seemed more c Got wrong price quoted, not a good look on the dealership. Didn't really do nothing to work with me. The only good I could say was chief seemed more caring. More

Cant ask for much more First they bought Boston Market for my family of 6 they even went to Boston Market and brought the food to us at the dealer. AMAZING. Finance company First they bought Boston Market for my family of 6 they even went to Boston Market and brought the food to us at the dealer. AMAZING. Finance company rose % rate so kia lowered car payment to keep the monthly payment the same instead of going up. AWESOME. This was the second car i bought from them. The first car was a pontiac grand prix.good car. Thank you very much. More

Longest new year day! Made and appointment days before 2 pm had to wait over 45 min no sale reps! Was told if I buy a new car there was a $6000 Kia rebate After waiting Made and appointment days before 2 pm had to wait over 45 min no sale reps! Was told if I buy a new car there was a $6000 Kia rebate After waiting for another hour I was told my Bmw car trade in value was $2000 I looked it up not true $4700 plus I was told I would need an additional $6000 down payment for a new car ! The Kia condenza & optima are very light car the door ware very super light weight I don't think I could feel safe driving a Kia I could get a ford f 150 for same prices! I have to buy my snakes and soda from a vending machine at Bmw I get free snacks and coffee 2 and half hours lost on first day of 2015 Thanks More

Best car dealership experience I am new to Kia and was hesitant to leave my previous dealership, Honda. I was unsure how I would be treated at KIA. I was referred to the salesman, I am new to Kia and was hesitant to leave my previous dealership, Honda. I was unsure how I would be treated at KIA. I was referred to the salesman, Greg Abbott. I would highly recommend him! I don't have enough nice things to say about him. He was patient, understanding, he answered my countless questions, he explained things to me in a way I could understand and he tirelessly worked with us (over the course of 3 days) in helping me find the right car that fit my needs, not his agenda! He wasn't pushy, or demanding. He was honest, and talked to me as he would his own child. Greg Abbott was not the only one that exemplified exceptional service, a few others that made my purchase possible was the entire finance department, especially Mike. Mike spent 2 days on the phone calling every bank in San Diego to try and find me the best financing for my car. He ensured all the paperwork was exact and that my car payment was one that I could afford. I have to admit the entire car purchasing process is a huge ordeal and is stressful! I practically lived at the KIA dealership in El Cajon for 2 days! They paid for my dinner while I was there and was constantly keeping me posted on my car process. Because of the dedication that KIA has for their customers and for people like Mike and Greg I walked away with a car that I love and can afford. Thank you for what you do on a daily basis. By the way I just purchased a 2012 Kia Forte ex. I couldn't be happier with the care and service I have received at KIA in El Cajon. More

Taken advantage of with a hidden cost Worst experience from a car dealer. I came in with pricing from my credit union. To make a long story short, the cost of the car was more than the i Worst experience from a car dealer. I came in with pricing from my credit union. To make a long story short, the cost of the car was more than the internet listed price. They tacked on a $495 cost for a sealant that they said couldn't be removed. The sealant was basically a sticker along the edge of the door and under the door handle. They also said this was a required cost of the dealership and their was nothing they could do to take off the cost. So why not include it in the sticker? Why the hidden cost? I felt taken advantage of. I will never do business with this dealership again. No referrals either. BE CAUTIOUS WHEN DEALING WITH THEM. Walk away if you have to... I should of but I didn't know any better. Now you know... And knowing is half the battle. : ) More

Best experience ever I got my new 2013 optima here and I sent my roommate to buy a used car here as well. They treated me right and helped me even though my credit is a l I got my new 2013 optima here and I sent my roommate to buy a used car here as well. They treated me right and helped me even though my credit is a little shaky. Thanks team! More