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Team Kia Of Bend
Bend, OR
476 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 476 reviews
September 12, 2016
Squeaky wheel gets called in for harassment I had used team Kia until 2014. I stopped taking my car in for service because I was continually receiving calls about buying a new car. April of 201 I had used team Kia until 2014. I stopped taking my car in for service because I was continually receiving calls about buying a new car. April of 2016, I bought a used optima from another car dealership, who informed me of a recall. I scheduled an appointment at team KIA, and had it fixed. Since then, I have received 4 calls from sales persons that thought I had a bought a car from them. I asked to be taken off the call back list 4 times, and still getting harassed over the phone and email. I will be calling the BBB if I receive more contact from them. More
by Irrit8ted
Employees Worked With
Laura, Ashley, Aspen, Kevin and Kyle
August 31, 2016
Great Experience! Bill was excellent. He was very helpful and knowledgeable. I would definitely recommend Team Kia . I look forward to working again with them in the fu Bill was excellent. He was very helpful and knowledgeable. I would definitely recommend Team Kia . I look forward to working again with them in the future ! More
by Johnnybuddy
Employees Worked With
Mike
August 24, 2016
Friendly and helpful overall good experience. Staff were very helpful and friendly. I would recommend friends and family to go to team Kia. I love my car and would buy aga overall good experience. Staff were very helpful and friendly. I would recommend friends and family to go to team Kia. I love my car and would buy again. More
by Tina2016
Employees Worked With
Brian, Mike
August 17, 2016
informed, punctual service, friendly dealership. My car has been serviced at Team Kia in Bend since I purchased it there. I feel safe and secure knowing my car is in very capable hands. I am very hap My car has been serviced at Team Kia in Bend since I purchased it there. I feel safe and secure knowing my car is in very capable hands. I am very happy with my Kia Hybrid Optima, love averaging 40-42 mpg! Go there when you want /need a trusted experience visiting them for your automotive needs. More
by jackbru
Employees Worked With
you have on invoice.
August 16, 2016
Service Department (Resolved) This issue has been resolved by Team Kia. I called for a service appointment and recall notice on my KIA Soul last week. The service guy told me al This issue has been resolved by Team Kia. I called for a service appointment and recall notice on my KIA Soul last week. The service guy told me all of the things that should be done for my 15000mi check up. I told him at that time that I couldn't do all of the things that were recommended and that "I wanted just the things covered by my coupon book and the recall stuff." So today I go in and he retells me all the stuff needing to be done, and once again I say "NO, just what is covered by my coupons and the recall." So I sit in the waiting room surrounded by life sized hamsters watching the walking dead on their wifi. He comes out and tells me ( 2 hours later) that my car was in the wash bay. YAY! I watched a little more dead and then saw my car by the window, all clean ON THE OUTSIDE. So I walk into service from the waiting room and he's doing paperwork, and will be done in a second. He's cursing the computer and asking it why it did that blah blah and then starts telling me what was done. For the recall, they just made sure it was ok and replaced stuff, then there was this and that totaling $340 something dollars. I said anything but a ZERO balance was not ok. He says you told me it was ok to do this. I said NO I DID NOT. He immediately calls his stupid visor who says he was right there and heard me say that it was ok to do it all. I repeated what I had told him and he as much as called me a liar. TEAM KIA is right, the xxxxxxxx team up on you. Make sure you take a witness (apparently it should be a male) and yell NO when they want to charge you more than you want done. My choice was to apply for a line of credit, or he would gladly hold my vehicle until I could pay my bill. I said I can't pay you and my car payment, and he stuck with "well you said I could do this". I repeated myself and he Flatly called me a liar. I took my key off the chain and walked home. More
by bmccarthy
Employees Worked With
Thomas Suby, and the other service guy he couldnt speak without having next to him.
August 11, 2016
Easy! I needed a car, Brian Meyers got me my new car quick and painless!! Great guy! Does what he says! Very easy process for me! I needed a car, Brian Meyers got me my new car quick and painless!! Great guy! Does what he says! Very easy process for me! More
by Jasmine
Employees Worked With
Brian Meyers
August 06, 2016
Fantastic Service We have been bringing in our Forte for service for almost 5 years. Team Kia has been treating us fantastic every time. Thank you Team Kia!! We have been bringing in our Forte for service for almost 5 years. Team Kia has been treating us fantastic every time. Thank you Team Kia!! More
by Kaylemarin
Employees Worked With
Josh, Mike and Thomas
July 11, 2016
My experience there was amazing. Bill and Kevin were absolutely outstanding salesman! They are so kind and fit my needs in what I wanted in my new car!! I love my new car so much!! Bill and Kevin were absolutely outstanding salesman! They are so kind and fit my needs in what I wanted in my new car!! I love my new car so much!! More
by Squirt
Employees Worked With
Bill, Kevin
June 21, 2016
Ed's thoughts This was our third car deal with team KIA, and our most difficult buy. We are stil extremely happy with our purchase and believe a little difficulty c This was our third car deal with team KIA, and our most difficult buy. We are stil extremely happy with our purchase and believe a little difficulty can't ruin the whole experience. We loved the way Linda took control and we were able to come to a deal we could live with. Thanks again: the Micks. More
by Big Ed
Employees Worked With
Linda Lee
June 14, 2016
Treated just like a "local" Needed your services while in Bend following our American Civil War reenactment at Camp Sherman, and your schedulers got me in w/ no fuss, just at a t Needed your services while in Bend following our American Civil War reenactment at Camp Sherman, and your schedulers got me in w/ no fuss, just at a time-of-day when I needed it, and got the work finished w/ dispatch. A good job and friendly, helpful people. Thanx heaps. More
by barefoot boy
Employees Worked With
Tom Suby and others
