
Team Kia Of Bend
Bend, OR
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I was greeted by Brian Myers at team Kia of bend and he was extremely helpful in deciding which vehicle was best for us. He was very knowledgeable on each vehicle that we were looking at. The buying trans was extremely helpful in deciding which vehicle was best for us. He was very knowledgeable on each vehicle that we were looking at. The buying transaction was fast and easy, all departments were fantastic to work with A+ Dealership More
Because of this dealership, I will never buy a Kia again. I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The sales department acted like this is the first time they have ever sold a car. First they told me to come in and sign paperwork on a specific date and time, I did so, and no one knew I was coming / paperwork was not ready. Then they jerked us around for about a month. Eventually told us to go get our own financing first. Odd - we have bought several cars and have never had to do that but okay. We go to OnPoint and set that all up. All OnPoint needed was paperwork on the car from Kia. We asked Kia to send that over to the bank - they said we have no idea what you are talking about . ?????? Okay then. Then they say you know what for your troubles we will push this through to management and get it done here. Show up today at 1:15 (as scheduled) and I was ignored for 35 minutes, and then Mike talked to me like I was an idiot. He told me “we are not a bank, lady” - as if people don’t finance cars everyday ???????? Overall a horrible experience and because of team Kia of bend, we will never be purchasing another Kia. We could not be more disgusted with their unprofessional and Unknowledgeable staff. 0/10 recommend. More
We have a Kia Sportage that is always serviced in Bend. Ethan in the service department is always very professional and easy to deal with. He is a asset to the service department. Ethan gets 10+ stars. Ethan in the service department is always very professional and easy to deal with. He is a asset to the service department. Ethan gets 10+ stars. More
Holly was incredible to work with, she was honest, helpful and consistent in her communication and follow up. I’m not someone with the patience to sit for hours at a dealership negotiating. Holly did helpful and consistent in her communication and follow up. I’m not someone with the patience to sit for hours at a dealership negotiating. Holly did her best to eliminate that, she was flexible and willing to work with me over phone/text AND efficiently in-person. More
I bought two vehicles so far. One for myself, the other for my daughter. Team KIA is very thorough. Keeps me updated during my car service. They let me know there's water, popc One for myself, the other for my daughter. Team KIA is very thorough. Keeps me updated during my car service. They let me know there's water, popcorn, t.v. to use while I wait. More
Zach & Levi were so kind and helpful with our purchase. They worked together and Levi was exceptionally helpful and knowledgeable. The manager made the sale work for us and also Mike in finance was very ef They worked together and Levi was exceptionally helpful and knowledgeable. The manager made the sale work for us and also Mike in finance was very efficient and helpful. We will definitely be referring others to this dealership! Thank you all for a great experience. More