Team Hyundai Of Bend

Jack was great to work with. Easy going, fast and didnt push a sale. Thanks for the new car that my wife loves. Happy wife. Happy life. push a sale. Thanks for the new car that my wife loves. Happy wife. Happy life. More

They won't refund the money the owe me. Purchased a vehicle in 2016. Traded in the vehicle in Oct. 2018. Now, after we have traded the vehicle at another dealership, the will not refund t Purchased a vehicle in 2016. Traded in the vehicle in Oct. 2018. Now, after we have traded the vehicle at another dealership, the will not refund the money they owe me on the mechanical and gap coverage that we had. I took the required paperwork in to the Finance Manager, Troy Williams, in November, 2018 and he told me that they would process it and I would receive the refund in the mail. It's now July, 2019 and I have not received the refund. In April, 2019 I followed up with Troy and he told me they had not received anything and that I would have to call the warranty company and gave me their phone number. I called the warranty company and they told me that they had paid the dealership the money in Dec. 2018. On July 2, went into the dealer and I asked to speak with the Manager who immediately handed me off to Troy without letting me explain the problem. So, I spoke with Troy again and he told me that I am not entitled to the refund as it goes to the lien holder. He then told me that they paid the lien holder in Nov. 2018. At that time, the lien had already been paid off, so, the money is due to me and at that time he told me that I would receive the money. As of today, the only exchange of money has been from the warranty company to the dealership. When I asked Troy to show me documentation about the money transfer or payment he rudely refused and told me that I was going to have to go after the lien holder to get the money. The manner in which I have been treated with this company leads me to believe that this is a standard practice of keeping the customers money and denying they have it until the customer gives up. I am going to make one last attempt to work with the dealership to get my money. More

Great experience! Everyone that was encountered at this dealership had exceptional customer service. They were honest, and were respectful with what we said we could af Everyone that was encountered at this dealership had exceptional customer service. They were honest, and were respectful with what we said we could afford. We were very impressed and happy with our experience! More

2017 Hyundai Santa Fe This is the second vehicle we have purchased from Team Hyundai of Bend and I will send anybody who is in need of a car there. This is the second vehicle we have purchased from Team Hyundai of Bend and I will send anybody who is in need of a car there. More

Satisfactory I would just like to thank everyone at Team Hyundai of Bend for doing an excellent job and helping me through the process of buying my first new vehic I would just like to thank everyone at Team Hyundai of Bend for doing an excellent job and helping me through the process of buying my first new vehicle More

Tuscon We received the vehicle that we wanted at the price that we wanted. It was a timely process and we did not have to drive 3 hours to get a better deal We received the vehicle that we wanted at the price that we wanted. It was a timely process and we did not have to drive 3 hours to get a better deal! More

Good We received professional service and the sale of the vehicle was handled in a timely manner. The dealership worked with us to meet our needs. The pape We received professional service and the sale of the vehicle was handled in a timely manner. The dealership worked with us to meet our needs. The paperwork was done correctly. More

Good experience The Bend team worked to meet the price point and expectations I had for our new car and conducted themselves in a professional manner. Would recommend The Bend team worked to meet the price point and expectations I had for our new car and conducted themselves in a professional manner. Would recommend to a friend More

THANK YOU TEAM HYUNDAI OF BEND! In all of my years of buying vehicles, this was the most pleasant, comfortable and fun experience that I have ever had. All aspects of the deal, from In all of my years of buying vehicles, this was the most pleasant, comfortable and fun experience that I have ever had. All aspects of the deal, from sales team, to deal maker, to signing documents, was the way it should always be when buying a car. Thank you Team Hyundai of Bend! More

Tuscon Great product, great price, great people! I love the brand. This is our 5th Hyundai. All have been great cars. The service is also first rate. Great product, great price, great people! I love the brand. This is our 5th Hyundai. All have been great cars. The service is also first rate. More