Team Honda

Got a good deal I believe only because they included a maintenance package that I did not want. Did not notice it on my lease contract until I was home couple days. I called they withdrew the maintenance/ maintenance package that I did not want. Did not notice it on my lease contract until I was home couple days. I called they withdrew the maintenance/service contract on my call to the general manager. There service department is great and so is the staff. Watch your contract.fine print my vigilance saved me fifty nine dollars a month, over a three year contract. Double check your paperwork More

Nice sales guy! Terrible negotiation experience. Felt pressured to keep giving in to give more money to lower the monthly payment. Felt trapped because they held on Terrible negotiation experience. Felt pressured to keep giving in to give more money to lower the monthly payment. Felt trapped because they held on to our car keys or we would have walked away sooner. Have you write agreement and sign it in on a plain piece of paper and scratch it out each time the deal changes. Walked away from the “deal”. Purchased elsewhere for a lesser monthly payment, less money down and a higher trade in then what this dealership offered. Glad we went with our gut and walked away! More

Just bought a CRV new years eve from Team Honda. Couldn't be happier with the purchase or the process. James is a great sales person! No pressure. He is down to earth, friendly, and informative. I Couldn't be happier with the purchase or the process. James is a great sales person! No pressure. He is down to earth, friendly, and informative. I enjoyed the pressure free atmosphere. More

I really would like to have loved to purchased this vehicle but the dealership is just too far away! I am a senior and I do Not drive that far any more. The sales person was nice, professional and resp vehicle but the dealership is just too far away! I am a senior and I do Not drive that far any more. The sales person was nice, professional and respectful of my decision. More

We are from out of town and had a low tire pressure emergency while driving to Chicago. We dropped in with no prior notice, and Nate helped us immediately with a very helpful attitude. We were not char emergency while driving to Chicago. We dropped in with no prior notice, and Nate helped us immediately with a very helpful attitude. We were not charged a dime, and the dealership staff would not accept any payment or tip. Everyone was very personable and helpful. Great experience! We would definitely recommend their service department to anyone! More

Too many issues with Team Honda to list hear but the bottomline is that the service advisor advised that they would not do further work on my Odyssey unless I purchased a new battery for $244, even afte bottomline is that the service advisor advised that they would not do further work on my Odyssey unless I purchased a new battery for $244, even after I explained that the battery in the vehicle was only 3 weeks old. Also, they failed to communicate with me after they said they would. I will never go back to Team Honda for any reason. More

Wasn't really expecting to find the Odyssey I did. To my surprise they had the perfect one, same color combination as my truck. We have a Kia Sedona and happy with it, but couldn't find one I wanted, and t surprise they had the perfect one, same color combination as my truck. We have a Kia Sedona and happy with it, but couldn't find one I wanted, and the price was a considerable amount more than the Odysee. In 2016 it was the other way around. Dealing with multiple dealers, they all had "current market values" markups on the stickers and all kinds of extra charges. When I asked the salesman the price, he looked at the sticker and replied what on it, no markups, no extra charges... nothing. I was going to sell my truck to Carvana, had their offer in my email, showed it to the sales manager and they matched it. I don't think I have ever bought from a dealer that I didn't get pissed off about something they were trying to pull during the sale. At Team Honda, there was no issues that I had. Transaction went smooth, calm and in a timely manner. And as for the Odyssey, we really like it. Everyone there at Team Honda was pleasant and helpful, will definitely be back for future purchases. Thank you, Mike Zellers More

I was in the market for a 2021 Honda Pilot, which because of the chip shortage, is becoming hard to find at a reasonable price in the Chicagoland Area. I inquired about a Pilot Special Edition listed on the of the chip shortage, is becoming hard to find at a reasonable price in the Chicagoland Area. I inquired about a Pilot Special Edition listed on the Team Honda website and was immediately contacted by Steve Whaley. He let me know that they had one SE in transit and we quickly came to agreement on a fair price. Because I lived 1.5 hours from the dealer, we negotiated over the phone and put a deposit on the car. The car arrived a week later and we drove to Merrillville to pick it up. We were greeted in person by Steve, who was very personable and made the car buying process enjoyable. Steve was friendly and honest, and he didn't pressure me into extra charges or dealer options. We also worked with the Finance Manager Joe Fronek and we qualified for 0% APR for 48 months. This was the easiest car purchase I have ever made. I am very happy with my new Honda Pilot Special Edition and appreciate Team Honda for being great to work with. More

they don't honor their warrantees. run away from them More

Took my truck in the service they give me an estimate and it was right on the money done right on time I give them five stars Mary was friendly and courteous” and it was right on the money done right on time I give them five stars Mary was friendly and courteous” More