Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Team Honda
Merrillville, IN
84 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 84 reviews
June 14, 2024
Do not trust this dealership. Just wanted to share my experience with your dealership. We recently leased a CRV hybrid from your dealership. At the signing, the sales perso Just wanted to share my experience with your dealership. We recently leased a CRV hybrid from your dealership. At the signing, the sales person forgot to add the trailer hitch that we request several times during our conversation. He forgot it, in good faith we accepted his word that the cost was only $450 and that we could install it later. Lesson learned…good faith with your dealership is bad faith. No such deal. We ended up paying $770. Of course, thats after your dealership quoted us $770 and then tried to charge us $850. More
by Steve
Employees Worked With
Stephen
May 30, 2024
Kevin Frazier was truly the ultimate professional and helped me guide me through the process of purchasing a new vehicle. The next challenge to the Team Honda is to sustain Kevin's performance through t helped me guide me through the process of purchasing a new vehicle. The next challenge to the Team Honda is to sustain Kevin's performance through the rest of the dealership--Quality, Service, Warranty, etc. Kevin has set the standard. More
by adoll60
Employees Worked With
Kevin Frazier
January 11, 2024
Had a terrible experience with two of the managers lying to us about damage to and unsafe tires on a supposedly 182 point inspected and certified used vehicle. We have purchased at least a half a dozen cars to us about damage to and unsafe tires on a supposedly 182 point inspected and certified used vehicle. We have purchased at least a half a dozen cars from Team. Very disappointing and will not be back More
by Rdlavelle
Employees Worked With
Don’t remember names but I remember faces
December 23, 2023
Tony was extremely awesome and helped make buying my first car extremely easy! Extremely transparent and made sure I walked away happy. He cares a lot about those who come in the door and you can tell! first car extremely easy! Extremely transparent and made sure I walked away happy. He cares a lot about those who come in the door and you can tell! More
by alyssaruder
Employees Worked With
Tony Halun, K Lorenzetti
September 25, 2023
Beware single ladies & young people, This dealership will take advantage by selling cars that have hidden problems & using high pressure sales tactics. The words, “Pre Certified “ do not mean that the will take advantage by selling cars that have hidden problems & using high pressure sales tactics. The words, “Pre Certified “ do not mean that the vehicle is structurally safe or that it doesn’t have a problem, that will be costly in the future. In short, be wary of this dealership. More
by Looktofuture
Employees Worked With
Sales
