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Team Gillman Mazda
Houston, TX
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Disrespectful Old School Sales Dance James Jackson - General Sales Manager I thought I would follow-up on my experience Wed evening. We came by earlier in the day and test drove a Mia James Jackson - General Sales Manager I thought I would follow-up on my experience Wed evening. We came by earlier in the day and test drove a Miata and the team was attentive and supportive without being over bearing. After a few other stops we decided that we would look into making a deal so we used your trade-in tool on my dodge and even made the effort to go to the DMV and get a replacement title for my wife's Smart car since your salesman suggested bringing both cars as trade. You probably remember us now. We did our research and were prepared. Despite that and expressing my concern that I did not want to go through the sales dance, that is exactly what happened. Multiple offers Sales Manager, coming by and then you joining us. Taking my Challenger in the back and even coming back regarding over spray. Finally the classic offer after we exit tactic. To be honest in my opinion this was truly insulting and a very inefficient way to operate. I have bought and sold many cars and this was my worst experience. Finally, I went to another dealership and was treated up front and with respect. I received very close to what I originally proposed to your team as trade in value for my vehicles as the FIRST offer in cash even without a purchase and I will be purchasing a vehicle, but definitely not from your team. I hope you consider reassessing how, in the future, you approach different types of customers and your sales approach, but clearly that's your choice. More
Excellent Customer Service! I was interested in purchasing a used vehicle and the Munday Mazda sales team went hard to work for me. My sales representative, Darrel Randle, took c I was interested in purchasing a used vehicle and the Munday Mazda sales team went hard to work for me. My sales representative, Darrel Randle, took care of me from start to finish and never pressured me. He kept everything real and to the point and was also very personable. He truly took care of me. I would highly recommend Munday Mazda purely for how awesome the staff and my sales rep took care of me! More
Great Experience I give this dealership and my salesperson Kendrix Williams five stars because I received five star customer service from Kendrix Williams from the tim I give this dealership and my salesperson Kendrix Williams five stars because I received five star customer service from Kendrix Williams from the time I walked in until the time I left. Mr Williams was very professional, personable, and efficient. He is very good at what he does and took his time to make sure I understood the process I was getting ready to go through. I am very happy with my vehicle and the service I received from my salesperson. More
Quick and painless I recently bought a used truck from Munday Mazda. I had a great experience in purchasing this vehicle. Wolf the salesman, took me on a test drive and I recently bought a used truck from Munday Mazda. I had a great experience in purchasing this vehicle. Wolf the salesman, took me on a test drive and made sure this was the truck for me, never forcing me into a sale like other salesmen i have dealt with in the past. The paperwork process was actually pretty quick and painless unlike other car purchases i have made. Go buy from Munday Mazda and ask for Wolf, he is the man. More
Great Job Kendrick Kendrick did a great job and made the purchase of new car very nice.. Will be doing business with ken again in the future. Thanks Ken!!! Kendrick did a great job and made the purchase of new car very nice.. Will be doing business with ken again in the future. Thanks Ken!!! More
I love my MAZDA 3!! I just bought my 2015 Mazda 3 S Touring at the end of December and the experience was great! Kendrix was my salesmen and he helped me get the best dea I just bought my 2015 Mazda 3 S Touring at the end of December and the experience was great! Kendrix was my salesmen and he helped me get the best deal! After a frustrating search for a new car, I remembered my experience with Kendrix back in 2014 when I bought my first Mazda. I contacted him gave him my budget and he put me in the perfect car! Though the car itself has really good ratings, I came back to Munday Mazda because of Kendrix's expertise, compassion, and his honesty. If you want a new Mazda I definitely recommend going to him at this dealership! no hassle. no strife. More
Shopping for first car Shopping around for new car. Did not buy on this particular day. Impressed with salesperson being so courteous and helpful even though I didn't buy on Shopping around for new car. Did not buy on this particular day. Impressed with salesperson being so courteous and helpful even though I didn't buy one. Will buy from Munday when I do. More
Great Experience I had A Great Experience Shopping At Munday Mazda Looking For A New Car The Salesman Jhon Francois Was Most Helpful An Made The Experience An Easy Goi I had A Great Experience Shopping At Munday Mazda Looking For A New Car The Salesman Jhon Francois Was Most Helpful An Made The Experience An Easy Going An Comfortable Process I Would Definitely Like To Thank Him An Munday Mazda For Making Me Feel Great An At Ease About My New Car Purchase I Definitely Recommend Them More
Awesome and Great Quality Customer service!!! " My high rating is based upon the professionalism and consideration of Jhon Francois. Not only did he demonstrate product knowledge but also moved my My high rating is based upon the professionalism and consideration of Jhon Francois. Not only did he demonstrate product knowledge but also moved my offer through the necessary channels until it was completed. " I would recommend Jhon to any friends/family who are looking for a car. Contact Jhon Francois @ 281-701-7443 set your appointment now. More
Munday Mazda goes ABOVE and BEYOND! Last year, my mom and I decided to trade in my Mazda CX-7 (suv) to get a smaller more efficient car. Kendrix worked with my mom and I that day and Last year, my mom and I decided to trade in my Mazda CX-7 (suv) to get a smaller more efficient car. Kendrix worked with my mom and I that day and talked with us to figured out exactly what kind of car we wanted and what would best fit our needs. We were SO impressed by his patience, attention to detail, and customer service. My mom and I walked into Munday Mazda expecting to trade in my CX - 7, for a smaller car and but actually walked away with TWO new Mazdas. More