Team Gillman Mazda
Houston, TX
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Epitome of shady salespeople looking to scam every customer After seeing an ad on cars.com for a 2015 Mazda 3, I called Munday and spoke with Wolf. I told him I would be there this evening and if I like the car After seeing an ad on cars.com for a 2015 Mazda 3, I called Munday and spoke with Wolf. I told him I would be there this evening and if I like the car, I’d pay cash. I asked him what the bottom dollar would be and he told me it was already listed as low as they would go. So he confirmed I would pay the price on the ad + tt&l. When I got there, he told me there was someone there looking at it and another person waiting as well which upset me since I had called to confirm that they still had it and that I was driving 2 hours to get there. I waited and finally drove the car. When I agreed to purchase it, the finance manager came over to give me his “bottom dollar” which included “fees”or a “package” for tint that was already on the car and nitrogen that was already in the tires. When I refused to pay the fees, he said he couldn’t sell it to me. I told him that was false advertising and not what Wolf told me on the phone. Needless to say, I walked out without the car. It is sad that they feel they have to resort to scamming their customers to make money. Simply tell me what your bottom dollar is +tt&l and if I believe it’s a fair price I’ll pay it! They also did not disclose that the backup camera was damaged in a wreck and not repaired. I asked if there was anything wrong with the car and was told no. And In the ad it states that there was a 100,000 mi warranty with the car. He asked me to sign a paper saying that I was buying the car “as is” I really don’t know how they get away with it. It really should be illegal. I do plan to report it to the police department as fraud. Not sure it’ll do any good but someone needs to make a stand against these crooks! More
Purchase of a new SUV CX-5 Mr.wolf was very helpful find my need to purchase CX-5, after having an issue with The Price and finance we disagree, but later on Mr.wolf call me to Mr.wolf was very helpful find my need to purchase CX-5, after having an issue with The Price and finance we disagree, but later on Mr.wolf call me to come back and everything went fine. More
Service and experience The Munday Mazda dealership on 1960 & 45 has by far been the best dealership I have done business with the sales man Mr. Wolf is the best he definite The Munday Mazda dealership on 1960 & 45 has by far been the best dealership I have done business with the sales man Mr. Wolf is the best he definitely know how to work a deal More
SUCH A GREAT EXPERIENCE! Chef Ndofor was so professional, friendly and knowledgeable. A great experience from beginning to end. They actually treated you like family. I would Chef Ndofor was so professional, friendly and knowledgeable. A great experience from beginning to end. They actually treated you like family. I would definitely recommend Chef! More
Best Experience Ever! I had the best experience ever at Munday Mazda. I was greeted before even entering the building by Wolf and he was very welcoming. He took his time to I had the best experience ever at Munday Mazda. I was greeted before even entering the building by Wolf and he was very welcoming. He took his time to help me find the right car for me. He wanted to make sure I was happy and comfortable with what car I was leaving with. I was and am still very satisfied! More
Great Service!!! The customer service rep. Matthew was very helpful. Matthew was very helpful and professional over the phone and answered my questions before I took m The customer service rep. Matthew was very helpful. Matthew was very helpful and professional over the phone and answered my questions before I took my 2013 cx5 to be serviced. The work was done in a timely matter and my husband and I were happy:) I would highly recommend this dealership. More
Superior Service The knowledge and expertise of our service writer made the experience of car repair effortless. We were completely satisfied with the repairs and felt The knowledge and expertise of our service writer made the experience of car repair effortless. We were completely satisfied with the repairs and felt safe leaving the dealership. More
Mazda 3 for daughter James and Wolf were great to deal with. They were very helpful and knowledgeable about the vehicles that we were interested in. They did everything th James and Wolf were great to deal with. They were very helpful and knowledgeable about the vehicles that we were interested in. They did everything they could to get me the best deal on a 2018 model when other Mazda dealerships were not close on price. Overall my best car buying experience ever. Quick, no pressure, and a great price. More
Munday Mazda Review Nice professional staff from sales, finance and service. Know their products and features well. Helpful in all respects. Seek to find best answers to Nice professional staff from sales, finance and service. Know their products and features well. Helpful in all respects. Seek to find best answers to meet customer’s needs. More
Great Service The service representative was very helpful and precise service on my car was done in a timely manner I know what they were doing on my car at all tim The service representative was very helpful and precise service on my car was done in a timely manner I know what they were doing on my car at all times I would recommend them to others. More