Team Gillman Mazda
Houston, TX
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Theresa met us in the hottest day of the year (it felt like it) soon after we got to the dealership. She was very patient with us as we decide what CX9 to get even after we flip-flap on our decisions. Sh like it) soon after we got to the dealership. She was very patient with us as we decide what CX9 to get even after we flip-flap on our decisions. She stayed late to make sure all our questions were answered and spent time with me going over the different options in the car after we purchased our CX9. More
I received the best customer service from Wolf and thr team at munday mazda I have never Received such great service when buying a car. All of my needs and concerns about Monthly payments were meet. I team at munday mazda I have never Received such great service when buying a car. All of my needs and concerns about Monthly payments were meet. I will recommend the salesman Wolf and Munday Mazda to every one More
Months and months of wanting to purchase a new car, I first had to figure out what car I wanted. I had been thinking about a mazda for the longest and decided to go to munday mazda. I originally spoke wi first had to figure out what car I wanted. I had been thinking about a mazda for the longest and decided to go to munday mazda. I originally spoke with the manager to get some insite and he refered Ed to assist me. He was wonderful, he was so knowledgeble and his personality made things very easy. Although when I originally got there I wasnt sure if I was really going to get a car, but after his help i felt like the time was right. We all kno finance plays a big part in a decision and you want to feel like you are making the decision and not the salesman. I didnt feel pressure and he worked so hard to get me in my mazda at the cost that was very reasonable. I recommend Ed to anyone that wants to purchase a car. If you want someone who knows there stuff and makes the process comfortable. You want Ed he's the best thank you More
I went to a different dealership the week before. They took my deposit,but because they were unable to let me drive away that day, suggested to me to get a rental car until the paperwork was finalized, an took my deposit,but because they were unable to let me drive away that day, suggested to me to get a rental car until the paperwork was finalized, and they would reimbuse me my money on the rental since a I needed a car to go back and forth to work. Each day I called the saleman, it was always a different story, it was always tomorrow or later today we will have the paperwork completed. I waited a week and and half for them to complete the deal and still the same story. Talked to a supervisor of the salesman, He was very unprofessional and irriatated I had general questions about their companies sales process. Stated " I've been on the phone 5 mins talking in circles". That did it. I went the very next day requested my down payment and reinbusement of my rental. I was informed they would return my down payment, but would not reimbuse me my money on the rental. I took my down payment (in a personal check from the company),called a lawyer and drove down the street to Munday Mazda. I was very happy with the people, the salesman and the quality of the store. I felt like they were glad I was their and wanted to make sure I had a car that same day. Jarrell worked with me on purchasing a 2011 Mazda 6. For any car needs in the future I will be go their and no where else. More
The staff was very very friendly & very attentive. The staff was very very friendly & very attentive. Wolf went above & beyond the call of duty. I am very appreciative for all the little things he di The staff was very very friendly & very attentive. Wolf went above & beyond the call of duty. I am very appreciative for all the little things he did to compensate for the negative side of buying a car. I pray that the car work out for me in the long run so that I can be a return customer in 2 years for something brand new. More
I contacted numerous dealers in the Houston area and Munday Mazda was the most reactive. I had a continuous email dialogue for two weeks prior to visiting and test driving the Mazda 6 i-touring that I p Munday Mazda was the most reactive. I had a continuous email dialogue for two weeks prior to visiting and test driving the Mazda 6 i-touring that I purchased. I was able to get a good price and a good car. To top off the experience, my sales consultant had his wife help drop off my rental car so I could drive my new car home. Overall, it was a great experience and I have many thanks for the hard work Wolf Zion performed to help me get my car. More
They really went out of the way to make sure I had a pleasant and enjoyable experience. They took the time to introduce themselves and let me know who was going to be doing what and what to expect. This pleasant and enjoyable experience. They took the time to introduce themselves and let me know who was going to be doing what and what to expect. This is the second time a purchase a vehicle from this dealer and I will continue coming back. Repeat customer. More
Started out that I went to meet my daughter there, she called and asked me to come and look at a Mazda she really liked. The car was very nice, went for a test ride which was great after walking outside called and asked me to come and look at a Mazda she really liked. The car was very nice, went for a test ride which was great after walking outside in the 100 degree weather. I was just sitting in Wolf's office with her while she was dealing. I spotted a beautiful red Mazda 2 Touring, called my hubby to come and check it out. I didn't go to buy a new car, but that's exactly what I did except I purchased the liquid silver and I really love it! Wolf was a great salesperson, also Austin in financing was very friendly. And sales manager Paul did me right on my window tinting. Would send anyone there for a great deal!......Zoom Zoom! More
Miss T helped use as our salesperson wasn't there. She did a great job letting us test drive the car... helped us make our decisions for a reasonable price. I felt very comfortable with her and there wasn did a great job letting us test drive the car... helped us make our decisions for a reasonable price. I felt very comfortable with her and there wasn't a lot of xx. What I liked best is that the dealer had some base models - probably kept me from Toyota dealership. Lately, haven't been able to find one -- much less that a couple choices -- in a base model at Honda/Toyota/ etc. We bought a red CX 7 -- allowed me to get the one right on the showroom floor. Felt very accommodated. Would def. recommend this dealership! More
The experience we had at the dealership was awesome! From the time we walked in there was mr. Wolf offering his assistance and help. He was able to find us an affordable car and he along with the sales From the time we walked in there was mr. Wolf offering his assistance and help. He was able to find us an affordable car and he along with the sales manager and finance were able to work through many challenges so that we were able to drive off the lot in a new car. We would recommend this team to anyone. More