Team Gillman Mazda
Houston, TX
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I had a great experience with the guys at Munday Mazda. My saleman, Wolf Zion was so professional and absoluetley awesome. He treated me right and got me a good deal on my automobile. My saleman, Wolf Zion was so professional and absoluetley awesome. He treated me right and got me a good deal on my automobile. More
I had been to 3 or 4 different dealerships looking for a vehicle and had been turned away due to credit issues and most of them just wanted to pull my credit then tell me to come back when I had a lot of do vehicle and had been turned away due to credit issues and most of them just wanted to pull my credit then tell me to come back when I had a lot of down payment money 5k or more. I went to munday mazda and they said they could help me so of course I was skeptical and thought ok they will call me in a few days and tell me the same thing, I never expected to be able to get a vehicle let alone the same day! Within just an hour or so they had me approved on a wonderful fully loaded impala with payments even lower than I was expecting and a reasonable down payment that I could do right then. So not only were they able to get me approved but they were very friendly very professional and went well beyond what I expected and I can guarantee this I will be a life ling customer and Ive alredy sent a few friends and family there and will continue to do so. If you're looking for a car either new or used this is the place to go. Thanks again guys you restored my faith in car dealerships!! Thank You Munday Mazda More
In our first physical visit to a dealer, after a few months of researching and studying this vehicle and the best way to buy a new vehicle. We met with Mr. Wolf in the parking lot, from the first moment months of researching and studying this vehicle and the best way to buy a new vehicle. We met with Mr. Wolf in the parking lot, from the first moment he saw us entering kindly allowed us to parked immediately greeted us and without any pressure he insisted we drove the car that we liked. Answered all questions very clearly, and one of the things we liked most was his honesty. More
He was really awesome and friendly. Understood my situation and got me my mazda 3 the lowest it can go. Had the best attitude and kept his cool even if my qualifications were frustratingly low. In th situation and got me my mazda 3 the lowest it can go. Had the best attitude and kept his cool even if my qualifications were frustratingly low. In the end he met with my standards and got me the car. He also keeps in touch with the customer after purchase. Best attitude and customer service. More
Wolf and Herbert were very interested in making sure we understood all of the information and answered questions and concerns in a very professional manner. understood all of the information and answered questions and concerns in a very professional manner. More
i had a very good time at Munday, the lsales person are great when the deal is done you like ya amde new friends not just buying a car.I bought a mazda speed 3 at the price i wanted and the payments i wan great when the deal is done you like ya amde new friends not just buying a car.I bought a mazda speed 3 at the price i wanted and the payments i wanted to pay and they made it happen no fuss no muss, i would recommend this dealership to all my friends and family. If you'er in the market for a new car good see them !!!! they will make you happy More
This website does not allow me to give the conditional recommendation that I think is most fitting to describe my experience at this dealership. I did purchase a vehicle at this dealership for 2 reasons: recommendation that I think is most fitting to describe my experience at this dealership. I did purchase a vehicle at this dealership for 2 reasons: the price was competitive and Melissa, my salesperson, was excellent. However my recommendation cannot be absolute because of my experience upon returning with my new vehicle 10 days after my new auto purchase to have over $500 worth of accessories installed by the service shop. I was given 1-1.5hr estimate of installation time and planned my day based on that estimate. After waiting nearly 3 hours, I was told it would be another 45 minutes or so. I am not upset about the wait; that I understand and can forgive. However I had scheduled an out of town meeting several hours after my car was due to be ready and was at this point in danger of missing my meeting. I spoke with my salesperson Melissa and she made a very strong effort to help me obtain a loaner vehicle from the dealership. Given that I had just spent over $25K on a new vehicle just 10 days prior and was now installing over $500 of Mazda accessories in the dealership service dept, I assumed Melissa would not have any trouble getting her manager to approve a loaner for just a few hours that day. Well I was WRONG, and hence my ultimate disappointment with this dealership . The manager explained that he simply could not arrange a loaner for me due to insurance costs, nor could he let me borrow a new car. Well I wasn't asking for a new car, just A car and only for a half day. Despite all the positive experience I had working with Melissa and up to this point, I am overwhelmed with disappointment given how callously this manager denied my request for a loaner vehicle, especially after the large financial investment I had JUST made the week prior and in light of the fact that I was in this predicament because of an error on THEIR part. In summary, visit Munday because their prices are competitive, but be sure to ask for Melissa. She was consistently helpful and sympathetic to my situation. I purchased from her because she took the time to explain things well and, unlike every other salesperson I met during my week long car search, was refreshingly patient and restrained in her sales approach. Despite my favorable impression of Melissa and her attentiveness to customer satisfaction, I was ultimately disappointed with the management of the dealership for their failure to maintain customer satisfaction after handing them over $25,000 of my hard-earned money. Shame on you Munday Mazda. More
Very friendly staff. Gave me a great deal on my used car purchase. Would've liked a little more for my trade in and a full tank of gas on my new purchase. Overall good buying experiance and would definately purchase. Would've liked a little more for my trade in and a full tank of gas on my new purchase. Overall good buying experiance and would definately reffer my friends to them. More
Mr. Wolf Zion was the best sales person in my opinion. He provided the best customer service. He was very honest on the selection of the vehicle and he never pressured us to buy. What he did instead he He provided the best customer service. He was very honest on the selection of the vehicle and he never pressured us to buy. What he did instead he provided us with the options and we made our decisions based on our terms. He also spoke to management on our trade in so we could get the best value. I am glad that we came in contact with him and purchase a vehicle from him because he truly cares for his customers. We had visited many other dealerships and never received a good customer service as we did at Munday Mazda. Again, THANK YOU Munday Mazda for having a great salesman on your team (Mr. Wolf Zion). More
Mr. Zion was best salesman to buy a car from. There was not pressure what so ever to make a sale. I love the overrall customer service at Munday Mazda. not pressure what so ever to make a sale. I love the overrall customer service at Munday Mazda. More