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Team Gillman Mazda
Houston, TX
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I am happy with my new car and the service I received during the process of buying my car. I wanted a specific color and have a 2012 instead of 2013 because of the accessories this car has on it. I would during the process of buying my car. I wanted a specific color and have a 2012 instead of 2013 because of the accessories this car has on it. I would recommend this dealership and salesperson again. More
Let me start by saying that I am a repeat customer of Munday Mazda. They have the friendliest staff of any dealership I have ever been to bar none. As a matter of fact, I believe that Munday Chevrolet ne Munday Mazda. They have the friendliest staff of any dealership I have ever been to bar none. As a matter of fact, I believe that Munday Chevrolet needs to send their staff to train with the Mazda staff. Jerrell Smart, Charles, James, Xavier, and Herbert the finance manager will do every thing in their power to get you the best trade in price, the best new car price, and the best finance percentage rate possible. They are honest car professionals which is very rare in the Houston and Spring area. If they can't do something they tell you why and will show you why on paper. I have made four new car purchase attempts with this dealer since 2010 with three successful purchases. I traded my 2010 CX9 in recently because I wanted to upgrade to one with sunroof and all the bells and whistles for my wife. The staff worked vigorously to get me what I owed on my trade and got me best possible price on my new CX9. Herbert was able to get my payment within budget with a unbelievable rate and I did not put a cent down. This was possible in part because I have outstanding credit but I felt Herbert, the finance officer, was on my side and did not try to just put me with a bank where the dealership wins. Herbert even found me a 2.14 percent rate on a 72 month term after I was quoted a 3.14 percent rate which I was actually happy with. That is going above and beyond in my opinion. I was so happy, I came in the next day to try and purchase a new 2014 Mazda A6 that I had fell in love with while buying my wife's car. To be honest, I did not think the A6 purchase would be successful due to my Corolla S trade was very upside down and I knew it. I was not happy with the Corolla S purchased just a 1.5 years ago due to its small size and my children being uncomfortable in the rear seat. I had to bend a little in negotiations and put a small amount of money down to get the deal done but honestly I still can't figure out how they got it within the criteria I had given them. The staff worked all day long (really all day) to get me a great price on the A6 and get the Corolla S trade price where we could get the deal done. I am so happy with my new A6. It is the absolute most fun car I have ever owned. I would compare it equally to any comparably equipped luxury brand. Finally, I want to say that the service department at Munday Mazda is extremely well managed. Cynthia, my personal favorite service advisor, and the service manager always listen to my concerns and get any of my regular service done in the time frame promised. The service staff also get any of a very few small problems I have with one of my cars repaired as quickly as possible. Look, I am very hard to please to be honest and Munday Mazda pleases me over and over again which surprises even myself. More
I had a great experience with the guys at Munday Mazda. My saleman, Wolf Zion was so professional and absoluetley awesome. He treated me right and got me a good deal on my automobile. My saleman, Wolf Zion was so professional and absoluetley awesome. He treated me right and got me a good deal on my automobile. More
I had been to 3 or 4 different dealerships looking for a vehicle and had been turned away due to credit issues and most of them just wanted to pull my credit then tell me to come back when I had a lot of do vehicle and had been turned away due to credit issues and most of them just wanted to pull my credit then tell me to come back when I had a lot of down payment money 5k or more. I went to munday mazda and they said they could help me so of course I was skeptical and thought ok they will call me in a few days and tell me the same thing, I never expected to be able to get a vehicle let alone the same day! Within just an hour or so they had me approved on a wonderful fully loaded impala with payments even lower than I was expecting and a reasonable down payment that I could do right then. So not only were they able to get me approved but they were very friendly very professional and went well beyond what I expected and I can guarantee this I will be a life ling customer and Ive alredy sent a few friends and family there and will continue to do so. If you're looking for a car either new or used this is the place to go. Thanks again guys you restored my faith in car dealerships!! Thank You Munday Mazda More
In our first physical visit to a dealer, after a few months of researching and studying this vehicle and the best way to buy a new vehicle. We met with Mr. Wolf in the parking lot, from the first moment months of researching and studying this vehicle and the best way to buy a new vehicle. We met with Mr. Wolf in the parking lot, from the first moment he saw us entering kindly allowed us to parked immediately greeted us and without any pressure he insisted we drove the car that we liked. Answered all questions very clearly, and one of the things we liked most was his honesty. More
He was really awesome and friendly. Understood my situation and got me my mazda 3 the lowest it can go. Had the best attitude and kept his cool even if my qualifications were frustratingly low. In th situation and got me my mazda 3 the lowest it can go. Had the best attitude and kept his cool even if my qualifications were frustratingly low. In the end he met with my standards and got me the car. He also keeps in touch with the customer after purchase. Best attitude and customer service. More
Wolf and Herbert were very interested in making sure we understood all of the information and answered questions and concerns in a very professional manner. understood all of the information and answered questions and concerns in a very professional manner. More
i had a very good time at Munday, the lsales person are great when the deal is done you like ya amde new friends not just buying a car.I bought a mazda speed 3 at the price i wanted and the payments i wan great when the deal is done you like ya amde new friends not just buying a car.I bought a mazda speed 3 at the price i wanted and the payments i wanted to pay and they made it happen no fuss no muss, i would recommend this dealership to all my friends and family. If you'er in the market for a new car good see them !!!! they will make you happy More
This website does not allow me to give the conditional recommendation that I think is most fitting to describe my experience at this dealership. I did purchase a vehicle at this dealership for 2 reasons: recommendation that I think is most fitting to describe my experience at this dealership. I did purchase a vehicle at this dealership for 2 reasons: the price was competitive and Melissa, my salesperson, was excellent. However my recommendation cannot be absolute because of my experience upon returning with my new vehicle 10 days after my new auto purchase to have over $500 worth of accessories installed by the service shop. I was given 1-1.5hr estimate of installation time and planned my day based on that estimate. After waiting nearly 3 hours, I was told it would be another 45 minutes or so. I am not upset about the wait; that I understand and can forgive. However I had scheduled an out of town meeting several hours after my car was due to be ready and was at this point in danger of missing my meeting. I spoke with my salesperson Melissa and she made a very strong effort to help me obtain a loaner vehicle from the dealership. Given that I had just spent over $25K on a new vehicle just 10 days prior and was now installing over $500 of Mazda accessories in the dealership service dept, I assumed Melissa would not have any trouble getting her manager to approve a loaner for just a few hours that day. Well I was WRONG, and hence my ultimate disappointment with this dealership . The manager explained that he simply could not arrange a loaner for me due to insurance costs, nor could he let me borrow a new car. Well I wasn't asking for a new car, just A car and only for a half day. Despite all the positive experience I had working with Melissa and up to this point, I am overwhelmed with disappointment given how callously this manager denied my request for a loaner vehicle, especially after the large financial investment I had JUST made the week prior and in light of the fact that I was in this predicament because of an error on THEIR part. In summary, visit Munday because their prices are competitive, but be sure to ask for Melissa. She was consistently helpful and sympathetic to my situation. I purchased from her because she took the time to explain things well and, unlike every other salesperson I met during my week long car search, was refreshingly patient and restrained in her sales approach. Despite my favorable impression of Melissa and her attentiveness to customer satisfaction, I was ultimately disappointed with the management of the dealership for their failure to maintain customer satisfaction after handing them over $25,000 of my hard-earned money. Shame on you Munday Mazda. More
Very friendly staff. Gave me a great deal on my used car purchase. Would've liked a little more for my trade in and a full tank of gas on my new purchase. Overall good buying experiance and would definately purchase. Would've liked a little more for my trade in and a full tank of gas on my new purchase. Overall good buying experiance and would definately reffer my friends to them. More