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Team Gillman Honda North - Service Center

Houston, TX

4.9
345 Reviews

345 Reviews of Team Gillman Honda North - Service Center

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May 31, 2020

My vehicle was done within the time frame I was given. HOWEVER when I arrived home and got Into the back seat, I found parts in the floorboards that need to put back on. I live 2 hours from the dealers More

by vanskike
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Jun 01, 2020 -

Team Gillman Honda North responded

Hello, ​ I am sorry to hear about your disappointment with your recent service experience that has left you with a negative impression. Given the opportunity, I would like to speak with you about your experience. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

May 30, 2020

Good service and accommodating clean and was in private area! Join regular customers latter. Great place for auto services ! Fast and out in no time. Was home !! More

by monacruz95
Recommend Dealer
Yes
Employees Worked With
The housekeeper had the place clean and fresh after customer left area cleaned , Keith Morris
May 31, 2020 -

Team Gillman Honda North responded

It is a joy to know of your satisfaction and wonderful comments. We are so happy to know that everything was well taken care of. Please do not hesitate to reach out if we can do anything else!

May 29, 2020

I brought my Civic in at less than 30k miles because it is near the 3 yr warranty limit. I pre-planned with my service advisor and received the excellent service I have become accustomed to receiving. Jeff More

by Mr Jimmy
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
May 30, 2020 -

Team Gillman Honda North responded

Jeff is such a great team member. Thank you so much for your feedback, Jimmy. We look forward to providing any future services for your Civic!

May 22, 2020

My Experience Was Really Great! The Customer Service Was Excellent, I Was Kept Informed About The Progress Of What Was Being Done On My Vehicle, My Service Advisor Was Great, Very Detailed Oriented As Well More

by flynprince1961
Recommend Dealer
Yes
Employees Worked With
Alan Scott, Service Advisor
May 23, 2020 -

Team Gillman Honda North responded

Thank you for taking the time to write a review! We are beyond ecstatic to hear you're satisfied with the high level of customer service you received with Alan and with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 21, 2020

Good Customer Service. Performed the service requested to my satisfaction. Work was performed in less than the time frame that was scheduled. Will return again in the future for the required service of my ve More

by hmar7007
Recommend Dealer
Yes
Employees Worked With
Keith Morris, Donald Sparks
May 22, 2020 -

Team Gillman Honda North responded

Hi there, thank you for the kind words! It was a pleasure working with you. We truly appreciate your business and are here anytime you need help!

May 02, 2020

Very knowledgeable. I was working with a warranty issue. Everything was completed hassle free. At Honda of Soring I never feel like I’m being overcharged just because it’s a dealership. More

by Varekai
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Joe Hughes
May 03, 2020 -

Team Gillman Honda North responded

We appreciate your great thoughts about your service experience. Thanks for sharing and please have a great day!

May 02, 2020

The rep told me how long would take for the oil change which was accurate and kept me from wondering. Waiting area was clean spaced. More

by sabra reed
Recommend Dealer
Yes
Employees Worked With
I think it was Keith, with masks harder to tell, Keith Morris
May 03, 2020 -

Team Gillman Honda North responded

We are happy to know our level of customer service and facilities were to your satisfaction. Thank you for your review, Sabra!

April 29, 2020

This is a great dealership! Anytime my vehicle is serviced, everyone is always so sweet and friendly! I appreciate the service and love the location. More

by Daphne
Recommend Dealer
Yes
Employees Worked With
Rosario Reyes, Joe Torres, Alan (service dept), Keith Morris, Jeff Nelloms, Donald Sparks, Jennifer Mower
Apr 30, 2020 -

Team Gillman Honda North responded

Thank you for the five-star review! We love knowing that you always receive kind service with us.

April 28, 2020

It was great experience as always very professional service I was provided got my car back at the time I was given and told ty! More

by aldin_kalender
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Apr 29, 2020 -

Team Gillman Honda North responded

Thank you for taking the time to share with us your great experience, Aldin! We are so happy to know of our team members' outstanding level of care. If there is anything else we can do for you, please feel free to reach out and let our team know. We are here to help!

April 25, 2020

The 2nd Automotive Technician was good. The 1st Technician left and never got around to my vehicle. I ended up waiting an extra hour until another was available and I was informed about it by custo More

by First Responder
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Apr 26, 2020 -

Team Gillman Honda North responded

Thank you for your overall positive feedback about your experience. If there are any concerns in the future, please do not hesitate to bring them up to us directly. We will always be happy to do what we can to help!

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