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Team Gillman Honda North - Service Center

Houston, TX

4.9
332 Reviews

332 Reviews of Team Gillman Honda North - Service Center

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May 22, 2020

My Experience Was Really Great! The Customer Service Was Excellent, I Was Kept Informed About The Progress Of What Was Being Done On My Vehicle, My Service Advisor Was Great, Very Detailed Oriented As Well More

by flynprince1961
Recommend Dealer
Yes
Employees Worked With
Alan Scott, Service Advisor
May 23, 2020 -

Team Gillman Honda North responded

Thank you for taking the time to write a review! We are beyond ecstatic to hear you're satisfied with the high level of customer service you received with Alan and with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 21, 2020

Good Customer Service. Performed the service requested to my satisfaction. Work was performed in less than the time frame that was scheduled. Will return again in the future for the required service of my ve More

by hmar7007
Recommend Dealer
Yes
Employees Worked With
Keith Morris, Donald Sparks
May 22, 2020 -

Team Gillman Honda North responded

Hi there, thank you for the kind words! It was a pleasure working with you. We truly appreciate your business and are here anytime you need help!

May 02, 2020

Very knowledgeable. I was working with a warranty issue. Everything was completed hassle free. At Honda of Soring I never feel like I’m being overcharged just because it’s a dealership. More

by Varekai
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Joe Hughes
May 03, 2020 -

Team Gillman Honda North responded

We appreciate your great thoughts about your service experience. Thanks for sharing and please have a great day!

May 02, 2020

The rep told me how long would take for the oil change which was accurate and kept me from wondering. Waiting area was clean spaced. More

by sabra reed
Recommend Dealer
Yes
Employees Worked With
I think it was Keith, with masks harder to tell, Keith Morris
May 03, 2020 -

Team Gillman Honda North responded

We are happy to know our level of customer service and facilities were to your satisfaction. Thank you for your review, Sabra!

April 29, 2020

This is a great dealership! Anytime my vehicle is serviced, everyone is always so sweet and friendly! I appreciate the service and love the location. More

by Daphne
Recommend Dealer
Yes
Employees Worked With
Rosario Reyes, Joe Torres, Alan (service dept), Keith Morris, Jeff Nelloms, Donald Sparks, Jennifer Mower
Apr 30, 2020 -

Team Gillman Honda North responded

Thank you for the five-star review! We love knowing that you always receive kind service with us.

April 28, 2020

It was great experience as always very professional service I was provided got my car back at the time I was given and told ty! More

by aldin_kalender
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Apr 29, 2020 -

Team Gillman Honda North responded

Thank you for taking the time to share with us your great experience, Aldin! We are so happy to know of our team members' outstanding level of care. If there is anything else we can do for you, please feel free to reach out and let our team know. We are here to help!

April 25, 2020

The 2nd Automotive Technician was good. The 1st Technician left and never got around to my vehicle. I ended up waiting an extra hour until another was available and I was informed about it by custo More

by First Responder
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Apr 26, 2020 -

Team Gillman Honda North responded

Thank you for your overall positive feedback about your experience. If there are any concerns in the future, please do not hesitate to bring them up to us directly. We will always be happy to do what we can to help!

April 23, 2020

Awesome service from the sales dept to service department! You can never go wrong with Honda of Spring! I will definitely recommend their dealership to anyone! More

by SIMONIEMONE
Recommend Dealer
Yes
Employees Worked With
Denise Shattenkirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The reception is always sweet and helpful. She’s a very great asset to Honda., Keith Morris, Irshad Hussain, Donald Sparks
Apr 24, 2020 -

Team Gillman Honda North responded

Hello there, thank you for the kind words! We're happy to hear you had a positive experience with us. We can't wait to see you again.

March 19, 2020

Used Vehicles These people are “ROCK STARS”!! From the moment I walked, I was made to feel welcome. Sharon, my salesperson listen to what I wanted and what I wanted More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Shattenkirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jackson, Neil Pratt
Mar 19, 2020 -

Team Gillman Honda North responded

Nancy, We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Denise, Jason, & Neil in particular. Glad to hear your vehicle is tuned up and back on the road in superb condition! We look forward to seeing you at the next oil change milestone.

August 01, 2019

Worst dealership in Houston The new car salesman will lie directly to your face about the services they sell. They will not honor warranty plans at all. Left my car in a total me More

by Honda of spring blows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Jackson, Jeff Nelloms
Aug 02, 2019 -

Team Gillman Honda North responded

Hello, Rest assured that we operate well within the scopes of honesty and integrity. I regret to learn that your experience has led you to believe otherwise. Your feedback is important to me and I would appreciate the chance to discuss it. Please email me at jjackson@hondaofspring.com when you can. Best regards, Jason Jackson General Manager Honda of Spring

Aug 02, 2019 -

Honda of spring blows responded

I have already dealt with you. After talking to you, I realized where all your xxxxxxx employees got their scam artist tactics from. You lied to me every step of the way. You are a terrible person. Its incredibly surprising that Honda motors would ever make you a manager. You arent fit to run a company. Seriously. after dealing with you and your dealership, I dont think ill ever own another Honda product ever. We got rid of that piece of junk CRV you sold us and bought a Toyota instead.

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