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Team Gillman Honda North - Service Center

Houston, TX

4.9
332 Reviews

332 Reviews of Team Gillman Honda North - Service Center

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June 18, 2020

Great service. Fixed right the first time and training on feature was excellent! Jennifer did an excellent job assisting us and making sure all was working before we left! More

by Qapb24
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Jun 18, 2020 -

Team Gillman Honda North responded

Hello, we are thrilled to learn about your exceptional experience with our Service Department! We will gladly relay your gratitude to Jennifer and the rest of the team, and we look forward to our next opportunity to assist you and your vehicle.

June 16, 2020

Service at Honda of Spring was excellent as always. The service advisor was through explaining my car’s issue. My car was ready in an hour. More

by lauramccoin
Recommend Dealer
Yes
Employees Worked With
Luis A Flores
Jun 17, 2020 -

Team Gillman Honda North responded

Laura, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 12, 2020

Got a front and rear brake job. Customer service rep called to ask if I wanted brake fluid exchange for around $180. Declined it only to find a coupon online after my visit for the fluid exchange free w More

by cgera713
Recommend Dealer
Yes
Employees Worked With
I don’t feel comfortable with this part
Jun 13, 2020 -

Team Gillman Honda North responded

Hello, I am sorry to hear about any concerns with a recent service visit. Given the opportunity, I would like to speak with you about your experience. Please email me at jjackson@hondaofspring.com. Thank you, ​Jason Jackson General Manager Honda of Spring

June 11, 2020

Pretty quick keith was really helpful he explain to me the stuff i need for the future highly recomend him come see him in the future More

by Robertoee
Recommend Dealer
Yes
Employees Worked With
Keith Morris
Jun 12, 2020 -

Team Gillman Honda North responded

Thanks for the awesome review! Keith was happy to work with you. We look forward to your next visit!

June 09, 2020

The service was very helpful and professional. They found problems I hadn't known about. The tech explained every problems pros and cons. I was able to make a knowledgeable decision on the repairs I needed. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Matthew Gilchrease, and David Bocanegra , Jeff Nelloms
Jun 10, 2020 -

Team Gillman Honda North responded

Thank you for the excellent review, Joe. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 08, 2020

Honda of springs service department is very quick and efficient. A service advisor is at your car door moments after you pull up. A very clean and nice facility. The service advisors are always very help More

by G. Alberts
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes. 5 stars
Jun 09, 2020 -

Team Gillman Honda North responded

Alberts, thank you for taking the time to write a positive review! We are thrilled to hear Rocio and our team went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

June 06, 2020

The staff and management at Honda of Spring are friendly, helpful and knowledgeable. I would recommend Honda of Spring to anyone wanting excellent 5 star service. More

by David R.
Recommend Dealer
Yes
Employees Worked With
Sal Serna, Jeff Nelloms, Amilcar Diaz
Jun 07, 2020 -

Team Gillman Honda North responded

Thank you for the great review, David. We are happy to know that you enjoyed a knowledgeable and helpful experience. We look forward to working with you again!

May 31, 2020

My vehicle was done within the time frame I was given. HOWEVER when I arrived home and got Into the back seat, I found parts in the floorboards that need to put back on. I live 2 hours from the dealers More

by vanskike
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Jun 01, 2020 -

Team Gillman Honda North responded

Hello, ​ I am sorry to hear about your disappointment with your recent service experience that has left you with a negative impression. Given the opportunity, I would like to speak with you about your experience. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

May 30, 2020

Good service and accommodating clean and was in private area! Join regular customers latter. Great place for auto services ! Fast and out in no time. Was home !! More

by monacruz95
Recommend Dealer
Yes
Employees Worked With
The housekeeper had the place clean and fresh after customer left area cleaned , Keith Morris
May 31, 2020 -

Team Gillman Honda North responded

It is a joy to know of your satisfaction and wonderful comments. We are so happy to know that everything was well taken care of. Please do not hesitate to reach out if we can do anything else!

May 29, 2020

I brought my Civic in at less than 30k miles because it is near the 3 yr warranty limit. I pre-planned with my service advisor and received the excellent service I have become accustomed to receiving. Jeff More

by Mr Jimmy
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
May 30, 2020 -

Team Gillman Honda North responded

Jeff is such a great team member. Thank you so much for your feedback, Jimmy. We look forward to providing any future services for your Civic!

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