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Team Gillman Honda North - Service Center

Houston, TX

4.9
345 Reviews

345 Reviews of Team Gillman Honda North - Service Center

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September 22, 2022

Excellent service , great communication , strait down to business , always negotiating for the better for the customer ! Please ask for Mr.Rizvi he is awesome with getting the deal done and finding your car More

by NathanR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Babar Rizvi, Customer Service
July 03, 2021

Team Gillman is awesome!!! Most especially the salesman Augustin Vail .. he’s excellent with his job very honest as well as the finance manager Mr Manning very professional good explanation! More

by judycestrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Augustin Vail and Finance Mr Manning, Jennifer Mower
Jul 08, 2021 -

judycestrella responded

I would recommend Augustin Vail at Team Gilman Honda at I 45… He’s well informed with his work and the finance manager Mr X . Manning very professional ..!

September 24, 2020

Alan worked hard to make it work for me and followed up later. A pat on the back to him. Service satisfactory. I needed some driver education to resolve my issue. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan in service
Sep 25, 2020 -

Team Gillman Honda North responded

Sandy, thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Alan. We will make sure to share your feedback with our team and we hope that you will visit us again!

September 21, 2020

As expected, customer service was terrific. Waiting area was comfortable. This dealership has been my “go-to” place for the last 3 years. I give it a thumbs up!!! More

by Ivy
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Sep 22, 2020 -

Team Gillman Honda North responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. We truly value your business and we look forward to any future visits!

September 19, 2020

Their service is great; I have gotten reminders for required maintenance. A summary of what is needed is explained so I can decide which services I can afford at the time. I usually wait for my vehicle More

by Joann Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gilchrease
Sep 20, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Joann. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 18, 2020

I Have always received excellent service however this time I was given incorrect information about my service history twice. I had my battery replaced and was overall happy. More

by luvmyalecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Sparks
Sep 19, 2020 -

Team Gillman Honda North responded

Hello! Im glad you always receive excellent service here with us at Honda of Spring. Im sorry to hear that there were some small hiccups this time. We appreciate you bringing your business to us! Till Next time, have a great day!

September 17, 2020

The only Honda delership in Houston that can correctly perform an alignment; my Civic's steering wheel is centered and the vehicle tracks straight. Highly recommend. More

by nicholaslofton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms, Jennifer Mower
Sep 18, 2020 -

Team Gillman Honda North responded

Thank you for the positive review and rating! We are happy to know that you have had a good service experience with us and we appreciate you recommending us!

September 12, 2020

Great dealership, very professional and practicing social distancing. Nice complimentary car washing, and great service. My car was ready when promised and the service team was great More

by Amir34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
Sep 13, 2020 -

Team Gillman Honda North responded

Hi Amir, Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review, and are glad to see that our efforts are paying off. We have every intention of continuing to follow procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

September 11, 2020

The service was good. Did notify me about what I need to get fixed right away versus what could get fixed later when there is time. More

by melissamrodriguez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jennifer Mower
Sep 11, 2020 -

Team Gillman Honda North responded

Hello, ​ Although we're glad to hear your experience was positive. Given the opportunity, I would like to speak with you about your star-rating that was less than perfect. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

September 11, 2020

Had my 2019 Honda Accord towed to Honda of Spring because it wouldn't start or signal a fault. The warranty didn't cover the issue because the issue was incurred by an unforeseen situation. Donald, Allen, & More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in Service , Donald Sparks
Sep 11, 2020 -

Team Gillman Honda North responded

Hi Pat, thank you so much for the kind words! We're glad to hear your experience was positive. We can't wait to share your compliments with Donald, Allen, and our team. We appreciate your business and are here anytime you need help.

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