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Team Gillman Honda North - Service Center

Houston, TX

4.9
332 Reviews

332 Reviews of Team Gillman Honda North - Service Center

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August 18, 2020

The problem with the vehicle was solved. Although it took 5 hours to diagnose and replace a battery which the service advisor correctly suspected at time of write up. The charges were fair, the vehicle was More

by econdor1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes
Aug 18, 2020 -

Team Gillman Honda North responded

Hi there, thank you for your feedback. We're glad to hear our team has solved your vehicle situation. If there is anything else we can assist you with, please let us know!

August 12, 2020

Had some issues but they made it right and I'm very happy! Will come back for service and any other issues with the car. Thank you! More

by kevinbr66
Recommend Dealer
Yes
Employees Worked With
Ro, Donald Sparks, Jennifer Mower
Aug 13, 2020 -

Team Gillman Honda North responded

Kevin, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 10, 2020

Matthew A Gilchrease Is Knowledgable and courteous. Fast Matthew A Gilchrease Is Knowledgable and courteous. Fast service. Reasonable prices. I don't feel 25 words are necessary for this review. I will re More

by lesnovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A Gilchrease
Aug 11, 2020 -

Team Gillman Honda North responded

Thanks for the wonderful review! We also think Matthew is great and we're glad he was able to assist you. Thanks for choosing us!

August 07, 2020

It was nice but took long time and there was no loaner car, Uber or shuttle offered. I asked but was told no for corona More

by mmduh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes
Aug 07, 2020 -

Team Gillman Honda North responded

Thank you for the largely positive review. We'll pass along your feedback regarding the loaner car to our management. Please let us know if we can be of further service.

August 01, 2020

The people are so friendly and helpful ever time I bring my car in to the dealership I would recommend this dealership anytime pleasant atmosphere More

by jgtaylor1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Sparks, Jennifer Mower
Aug 02, 2020 -

Team Gillman Honda North responded

We appreciate the amazing review and look forward to working with you again.

July 29, 2020

Fast service everyone was friendly and professional even during this pandemic. Have used Honda of Spring for my service need for 2 years and will continue to More

by vmim385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Jul 30, 2020 -

Team Gillman Honda North responded

Thanks for the marvelous review! We appreciate the loyalty and feedback. We hope to see you again in the near future! Have a wonderful week.

July 24, 2020

My service advisor was Mr. Matthew Gilchrease the morning I took my auto in. He provided very good service. Polite and willing to answer any of my questions. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Matthew A Gilchrease
Jul 25, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Maria. We will be sure to thank Matthew for providing you with excellent service. We look forward to working with you again.

July 22, 2020

Jennifer was great..my car is perfect.I love the tint Jennifer was great..my car is perfect .I love the tint plus new window..I will always trust Honda Spring.. totally professional.. honest trustworthy. More

by juliecopsey62
Recommend Dealer
Yes
Employees Worked With
Lewis Byrd, Sal Serna, Keith Morris, Jeff Nelloms, Donald Sparks, Amilcar Diaz, Jennifer Mower, Frank Isede, Joe Hughes, Ramon Barajas
Jul 22, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Julie! We can't wait to share your kind words with Jennifer and are pleased to see that we are trustworthy. We look forward to working with you again.

July 22, 2020

The whole experience was very painless. Jeffrey, the employee that helped me was fantastic. They made sure I had a ride to and from and everyone was very courteous. More

by Mconner
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
Jul 23, 2020 -

Team Gillman Honda North responded

Conner, thank you for taking the time to share your painless service experience with Jeff! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 16, 2020

Jennifer is so helpful and on top of her game..I had a busted window from a criminal..I was able to get it fixed and I tinted whole car..wow cool inside now! I have sold and driven Honda for over 22 yrs More

by juliecopsey62
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Jul 18, 2020 -

Team Gillman Honda North responded

We love hearing this! Jennifer is always happy to assist. We will make sure to pass on your kind words to her.

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