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Team Gillman Honda North - Service Center
Houston, TX
345 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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345 Reviews of Team Gillman Honda North - Service Center
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July 27, 2023
Was in a predicament and Gillman North came through for us! Excellent customer service!! Andy is the best Service Advisor, walked me thru everything that was going on, provided me a loaner, which saved me! us! Excellent customer service!! Andy is the best Service Advisor, walked me thru everything that was going on, provided me a loaner, which saved me!! Gillman Honda North Houston is the best, there was another associate who assisted me briefly and when I went to pick up my vehicle she remembered me! They make you feel like family. Andy called me and texted me, he cares about his customers! Go see Andy!! More
by marshagryder
Employees Worked With
Andy Vasquez
July 19, 2023
I took one of my Hondas for regular maintenance working with Jennifer Moer, my service advisor, to coordinate the serviced with review of this vehicle’s history. The service was performed as I expected as with Jennifer Moer, my service advisor, to coordinate the serviced with review of this vehicle’s history. The service was performed as I expected as a long time customer of the service department. Offered loaner vehicle but didn’t use it because the time to serve allowed me to wait. More
by maybay_us
Employees Worked With
Jennifer Mower
June 02, 2023
The best experience I've ever had at a car dealership and I've owed 4 brand new Honda's in 3 different countries. Darnell Frank along with the Service Team went above and beyond to correct a horrible experi I've owed 4 brand new Honda's in 3 different countries. Darnell Frank along with the Service Team went above and beyond to correct a horrible experience I had in another state and they made a rattling sound completely disappear when I was told that there was nothing that could be done. Thank you, thank you, thank you!!!! I'm officially a "Honda for Lifer"!! More
by Ingrid
Employees Worked With
Darnell Frank, his service team and their Managers
November 21, 2022
Horrible customer service. My mother in law purchase a battery from this location. Note this isn't the location she got her car from , but was the closest location to where she My mother in law purchase a battery from this location. Note this isn't the location she got her car from , but was the closest location to where she lives to get a new battery. They gave her a 100 month warranty battery which they have not honored.. their system supposedly do not have record of the transaction. When my wife went up there she literally got cuss out by a rep in the office saying "I ain't looking up xxxx" I have never heard of a dealership doing this. The battery literally says Honda and 100 month warranty on the battery. Horrible place. More
by delay4ever
Employees Worked With
Last blakemore, Customer Service
