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Team Gillman Honda North - Service Center

Houston, TX

4.9
332 Reviews

332 Reviews of Team Gillman Honda North - Service Center

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September 21, 2020

As expected, customer service was terrific. Waiting area was comfortable. This dealership has been my “go-to” place for the last 3 years. I give it a thumbs up!!! More

by Ivy
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Sep 22, 2020 -

Team Gillman Honda North responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. We truly value your business and we look forward to any future visits!

September 19, 2020

Their service is great; I have gotten reminders for required maintenance. A summary of what is needed is explained so I can decide which services I can afford at the time. I usually wait for my vehicle More

by Joann Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gilchrease
Sep 20, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Joann. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 18, 2020

I Have always received excellent service however this time I was given incorrect information about my service history twice. I had my battery replaced and was overall happy. More

by luvmyalecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Sparks
Sep 19, 2020 -

Team Gillman Honda North responded

Hello! Im glad you always receive excellent service here with us at Honda of Spring. Im sorry to hear that there were some small hiccups this time. We appreciate you bringing your business to us! Till Next time, have a great day!

September 17, 2020

The only Honda delership in Houston that can correctly perform an alignment; my Civic's steering wheel is centered and the vehicle tracks straight. Highly recommend. More

by nicholaslofton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms, Jennifer Mower
Sep 18, 2020 -

Team Gillman Honda North responded

Thank you for the positive review and rating! We are happy to know that you have had a good service experience with us and we appreciate you recommending us!

September 12, 2020

Great dealership, very professional and practicing social distancing. Nice complimentary car washing, and great service. My car was ready when promised and the service team was great More

by Amir34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
Sep 13, 2020 -

Team Gillman Honda North responded

Hi Amir, Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review, and are glad to see that our efforts are paying off. We have every intention of continuing to follow procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

September 11, 2020

The service was good. Did notify me about what I need to get fixed right away versus what could get fixed later when there is time. More

by melissamrodriguez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jennifer Mower
Sep 11, 2020 -

Team Gillman Honda North responded

Hello, ​ Although we're glad to hear your experience was positive. Given the opportunity, I would like to speak with you about your star-rating that was less than perfect. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

September 11, 2020

Had my 2019 Honda Accord towed to Honda of Spring because it wouldn't start or signal a fault. The warranty didn't cover the issue because the issue was incurred by an unforeseen situation. Donald, Allen, & More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in Service , Donald Sparks
Sep 11, 2020 -

Team Gillman Honda North responded

Hi Pat, thank you so much for the kind words! We're glad to hear your experience was positive. We can't wait to share your compliments with Donald, Allen, and our team. We appreciate your business and are here anytime you need help.

September 06, 2020

Very professional. Nice facility with great people that care about your vehicle and your safety. Matthew had our vehicle diagnosed, oil changed and back on the road in no time. Great job!!! More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Keith Morris
Sep 07, 2020 -

Team Gillman Honda North responded

George, Thank you for that great review! Matthew and Keith were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

August 29, 2020

Alan was great. He made sure I didn't have any more questions or concerns before ending our call when he called to let me know what was wrong with my car. Very helpful and he really cares about his c More

by Dduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 30, 2020 -

Team Gillman Honda North responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 23, 2020

Serviced advisor was very friendly and helpful. Recommend some service that my vehicle needed and also gave me a quote on them. Answered all questions I had. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis ,Flores
Aug 24, 2020 -

Team Gillman Honda North responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and to know that your advisor was friendly and helpful. We value your business and we hope to see you again soon!

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