Team Gillman Honda North - Service Center

Excellent Customer Service! We all know that things don't always go as intended and that not all employees are going to care for customers in a way that reflects the values of We all know that things don't always go as intended and that not all employees are going to care for customers in a way that reflects the values of a company - this is what occured here. What's most impressive to me is that while I came in for a recall, somehow after a brief exchange John G from sales just seemed to know I was not totally satisfied/impressed with my previous experience for routine maintenance, that's when he jumped into action not only to reassure me that my experience was NOT at all what the standards of services I should have received and he made it his purpose to make things right AND to ensure that another customer didn't have a similar experience. The whole Gillman team shifted into gear Eric and forgive me for not recalling her name, but a young lady in management immediately jumped into action. The lengths in which the whole team responded to ensure a proper resolution was secured definitely left me feeling not only important but valued. Thank you to All of the staff that assisted with this matter but especially John G. We can't avoid issues from occuring only how we choose to respond when they do and I have to say this response was far beyond anything I could have expected! Thank you for caring about your customers. More

As usual my car service was just perfect. Very professional and pleasant. Great place to get your vehicle serviced. Very professional and pleasant. Great place to get your vehicle serviced. More

Thank you Joan at service dept. for taking care of my problem in a very timely manner . She not only regularly updated me but made my waiting time a pleasant experience ! She took t for taking care of my problem in a very timely manner . She not only regularly updated me but made my waiting time a pleasant experience ! She took the time to update me on what is being done to my vehicle . What a relief that she was the person who met me ! From start to finish she did a fantastic job ! Thank you Joan !! More

Excellent timing, support, pricing, craftmanship, and customer service. Will definitely return for service on our vehicle. customer service. Will definitely return for service on our vehicle. More

Great service dept. check in was very quick.Very professional and friendly team.My best experience ever,going to the dealership just got easier. Thanks to Mr.Eric Schnei check in was very quick.Very professional and friendly team.My best experience ever,going to the dealership just got easier. Thanks to Mr.Eric Schneider. More

Very nice dealership the workers are great very good customer service and they keep you updated with the work that's being done on your car customer service and they keep you updated with the work that's being done on your car More

Very good customer service was provided. Very short wait time and was satisfied from start to finish. Very short wait time and was satisfied from start to finish. More

Prairie Health very helpful and friendly and courteous and all around willing to help you with your problems and all around willing to help you with your problems More

Sales and service work ŵell together. They are very knowledgeable and ready to help in any way possible. They are very knowledgeable and ready to help in any way possible. More

Very professional and very friendly people that work at Gillman Honda's Dealership. Always wanting to help, very professional and very friendly people. Gillman Honda's Dealership. Always wanting to help, very professional and very friendly people. More