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Team Gillman Honda North - Service Center

Houston, TX

4.9
375 Reviews

375 Reviews of Team Gillman Honda North - Service Center

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April 22, 2025

Alan was my service person and got the job done. I only go to him, due to his great customer service and actually hearing his customers out oppose to trying to getting money out of me. More

by Jas1436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Apr 22, 2025 -

Team Gillman Honda North responded

Thank you for your feedback! You're right, Alan is an excellent service adviser and we appreciate all he does for us. We're very happy to hear that he was there to provide you with great service. We hope to see you again soon. Sincerely, The Team at Gillman Honda North

April 22, 2025

The service was great & Ethan was very nice, friendly & helpful. The popcorn is always fresh & hot. More

by Lana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 23, 2025 -

Team Gillman Honda North responded

Thank you, Lana, for visiting our service department and for your feedback. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Gillman Honda North

April 18, 2025

In and out quickly with no issues. Eric Le was very helpful and got me answers for my concerns.. More

by Barbara Hausman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 19, 2025 -

Team Gillman Honda North responded

Thank you for leaving us this excellent review, Barbara! We're glad to know Eric was so helpful during your recent visit. We hope to see you again soon. Take care! Sincerely, The Team at Gillman Honda North

April 17, 2025

Always great customer service, transparent, high level of communication, and goes the extra distance to get the job done!!! More

by Quin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Team Gillman Honda North responded

Thank you so much for your review, Quin! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Team at Gillman Honda North

April 15, 2025

Teresa salazar was my advisor she was very thorough, attentive and communicative. Would definitely recommend!! More

by marialcanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa salazar
Apr 15, 2025 -

Team Gillman Honda North responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Team Gillman Honda North, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Team at Gillman Honda North

April 15, 2025

long wait to get in to service line when I arrived before service time. Too many pl booked at 7 am. More

by policydoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Le
Apr 16, 2025 -

Team Gillman Honda North responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

April 09, 2025

Very satisfied with the service and especially with Leslie , Leslie helped me, and she's always thinking about helping with your car. More

by Pedro R Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie castro
Apr 09, 2025 -

Team Gillman Honda North responded

Pedro, we sincerely appreciate your feedback. Each employee is a valued member of the Team Gillman Honda North team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Gillman Honda North

April 05, 2025

I live in Texas City and drive an hour for the great service I receive. More

by gsotengco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Team Gillman Honda North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Gillman Honda North

March 27, 2025

Rhe customer service is outstanding. My service advisor is always professional, attentive of my concerns. And he's very knowledgeable about the Honda brand. More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 29, 2025 -

Team Gillman Honda North responded

Thank you for taking the time to write this review, Reese! We are pleased to hear that our team was professional and knowledgeable. We appreciate your feedback and look forward to assisting you again at Team Gillman Honda North! Sincerely, The Team at Gillman Honda North

March 26, 2025

Tess is very kind, knowledgeable, fast, and very friendly. Thank you for your hospitality she is a great asset to your company. More

by Emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tess
Mar 27, 2025 -

Team Gillman Honda North responded

Hello Emilio, and thank you for your kind words! Tess is a great asset and we are glad to hear she provided an excellent experience for you. We thank you again and we look forward to assisting you again in the future! Sincerely, The Team at Gillman Honda North

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