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Team Gillman Honda North

Houston, TX

4.9
1,103 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,103 reviews

February 06, 2016

Honda of Spring is the best! Omg I'm still in shock! Walk in knowing what I wanted but expectations were little to none as getting what I wanted..but Mr. Lewis Byrd n team showed More

by Danyel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lewis Byrd, Neil Pratt
February 02, 2016

True to Their Word My recent transaction with Honda of Spring was an experience that embodied teamwork and integrity. I purchased a 2015 Honda Civic for my daughter in More

by PMThibodeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Pratt, Adam Sadiqui
January 31, 2016

Everyone there took care of us Had an excellent experience recently buying a used car. Salesman Lewis Byrd made sure we were taken care of through the entire process. When he was More

by Truj5926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Byrd, Ronn Steptoe, Rob Marchand
January 26, 2016

No hassle purchase Just fantastic people to work with the best experience in dealing with a dealership ever. No pressure to buy. Great salespeople Ronn and Denise. Irsh More

by texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Shattenkirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronn Steptoe, Irshad Hussain
January 24, 2016

Worst customer service ever! It has been a long time since we have been jerk around from any place of business. But after scheduling an appointment to come and "buy", not to look More

by mclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Jackson
Jan 25, 2016 -

Team Gillman Honda North responded

Thank you for sending us your feedback. Our business has always struggled with satisfying customers when more than one customer desires the same vehicle. Our process is a first come first serve system unless a non-refundable deposit is given. We use this system over anything else because we see less than a 50% show rate of customers who don't leave a deposit. Additionally, we have 180 pre-owned vehicles in stock and there is a good chance we would have something else in stock that would meet most customers desires. If we miss-handled our opportunity to service you as a customer I truly apologize. My hope is that you find a vehicle that suits your needs and if we had anything else you would consider we would work extra hard to change your experience.

January 21, 2016

Excellent customer service, best deal, no hassle. I wanted to buy a car for my mother. My cousin referred me to Honda of Spring because she was satisfied with their service. I reached out to Honda of More

by HienHouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lopez
January 20, 2016

Great Service I went to this dealership about 5 years ago and didn't have the best experience. I was hesitant to go this time, but I'm so glad I did! I had an amazi More

by Klopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry - finance , Adam Sadiqui, Raymond Lopez
January 11, 2016

Best Salesmen at Honda Spring Raymond Lopez, This man was absolutely the best sales person you could ask for. He wasn't one of those that pushes you that you have to buy one so th More

by 1959debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lopez
January 11, 2016

Zia Kiani Review I worked with Zia Kiani at Honda of Spring to buy my Honda Accord. This is my first time buying a vehical thur dealar in US and Kiani made it super e More

by Naveed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bilal Qayyum, Zia Kiani
January 11, 2016

No hassle and speedy purchase We were very impressed with all of the Honda team members and their professionalism in handling my purchase of a new CRV Touring. It was truly a plea More

by Ladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronn Steptoe, Raymond Lopez, Rob Marchand
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