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Team Gillman Honda North

Houston, TX

4.9
1,189 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,189 reviews

January 14, 2025

Friendly people and I was able to get a deal. However, they were doing renovations so the installations were not as good yet. Salesman David made the difference to other Honda dealerships I visit More

by jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Jan 15, 2025 -

Team Gillman Honda North responded

Thank you for taking the time to provide this feedback, JP. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Team at Gillman Honda North

January 14, 2025

Sales dept- Luis was phenomenal from beginning to end! Finance- Brandon was excellent! Service- awful. Advisor Ethan was not helpful, argumentative, and lacks customer service skills. Service appt for More

by ZS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Garcia, Brandon Smith, Ethan Gerstenberg
Jan 15, 2025 -

Team Gillman Honda North responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit and work towards a resolution. We hope to talk with you soon. Sincerely, The Team at Gillman Honda North

January 09, 2025

Natasha Mapp has great customer service. She kept me informed the entire time my CRV was being serviced More

by vxgalvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Mapp
Jan 09, 2025 -

Team Gillman Honda North responded

We appreciate you for letting others know about your experience working with Natasha! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Gillman Honda North

January 07, 2025

Very courteous service group with good quality. Service advisor was good at explaining what needed to be done & time frame. Waiting area was pleasant too! More

by pakraus53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Elkadiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Team Gillman Honda North responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Gillman Honda North

January 05, 2025

Terrible buying experience. I waited 25 minutes even with an appointment to look at the Prologue which I was told were in stock. They had one, with the top trim that I wanted, b More

by phs
Purchase Time
Recommend Dealer
No
Employees Worked With
Nate Montalvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Team Gillman Honda North responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

January 04, 2025

Daniel Ramírez was very knowledgeable of the car we wanted to purchase. He guided us throughout the process until we closed a deal. More

by Ana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ramírez
Mar 20, 2025 -

Team Gillman Honda North responded

Your great feedback truly made our day, Ana! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Gillman Honda North

January 04, 2025

Very courteous staff and quick service with recommendations for items that should be taken care of later. More

by Hondagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Mar 20, 2025 -

Team Gillman Honda North responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Gillman Honda North

January 03, 2025

Awesome dealership! ! First class in all ways from the moment you walk in. A special shout out for Shawn Reddix, the salesman there. He was so professional, personable, More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Reddix, Royal
Mar 20, 2025 -

Team Gillman Honda North responded

Carol, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Gillman Honda North

January 03, 2025

Best place to go . Lot of vehicles with good deals and great colors Friendly and cooperative staff ,Great financial service 👍 More

by Poonam Nandlal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dung le
Mar 20, 2025 -

Team Gillman Honda North responded

Your great feedback truly made our day, Poonam! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Gillman Honda North

January 03, 2025

Sales rep Armando provided excellence cistomer service, did everything possible to meet our needs and walk out with the car with wanted ... he answered all our quedtions and also gave us different options More

by vagas20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Gonzalez
Mar 20, 2025 -

Team Gillman Honda North responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Gillman Honda North

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