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Team Gillman Honda North
Houston, TX
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 7:00 AM - 8:00 PM
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Showing 1,102 reviews
April 29, 2007
Would not purchase another car from this dealership. It was expected that I would have to negotiate the price, but sitting there for a couple of extra hours because they lost the keys to my trade was unexp was expected that I would have to negotiate the price, but sitting there for a couple of extra hours because they lost the keys to my trade was unexpected. It's been almost a month, the new payment is becoming due on the car that I purchased and I've called the finance manager that I worked with 3 times, left messages and he does not answer or call back. My trade has not been paid off, I am accruing late payment fees for their mistake and I cannot get an answer even where it is in the process. I like my new car, but I wish I had purchased it from a dealership with better customer service. More
by adbay
Employees Worked With
Jerry - Finance Manager
February 18, 2005
Will never purchase another car from them. They were friendly at the sale, but afterwards has been a nightmare. Our trade is still titled in our name and we have received several toll violations. Were friendly at the sale, but afterwards has been a nightmare. Our trade is still titled in our name and we have received several toll violations. Were told in Nov. that they would take care of it. As of Feb. it has not been done. We had to take care of it ourselves after receiving a notice from a lawyer. Left messages with various people at GH North. Calls are not returned in timely manner, if at all. Financed loan through them as well with San Antonio Credit Union. Had issus with this approx 3 weeks after the sale saying our deductible was too high. Goodson has just lost a loyal Honda customer. More
by BRTBS91
