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Team Gillman Honda North
Houston, TX
1,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 7:00 AM - 8:00 PM
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Showing 1,099 reviews
February 08, 2011
I contacted Goodson Honda North on line about a Cert. Pre-Owned 2009 Honda my wife saw on line. I received a call the next day from Richard Saap. I explained to Richard that we were in the process of sel Pre-Owned 2009 Honda my wife saw on line. I received a call the next day from Richard Saap. I explained to Richard that we were in the process of selling our car to an individual and Richard was very understanding over the next several days that it took to complete our sell. Although I had seen the car (my wife had not) when I sold our car he actually brought the 09 Honda over to my house before I signed the paperwork so my wife could look at it in person. This really impressed me and my wife. I was in a meeting and after she saw the car and liked it I stopped by and completed the paperwork. That afternoon Richard delivered the car to my wife. Richard went above and beyond for us. This has been the easiest and most pain/free car buying experience I have ever encountered. Sincerely, Jeff Roberson More
by ash188ley
February 02, 2011
Richard and Chris are very easy to work with. I recently purchased a certified used 2007 Odyssey from Goodson Honda North with their help. They both respected my budget, concerns about the fit and finish o purchased a certified used 2007 Odyssey from Goodson Honda North with their help. They both respected my budget, concerns about the fit and finish of the vehicle I test drove (and ended up buying), and my time. My only 2 relatively minor complaints were that phone calls always felt rushed and impersonal. Perhaps this can't be helped though. Dealership employees are often multi-tasking working several deals simultaneously. Additionally, a few surface scratches were left without touch up. Again, this is a relatively minor complaint since noone should expect a used vehicle to look exactly like it's a new vehicle. More
by SDehart
January 26, 2011
Richard did not play around at all! He was professional, friendly, and to the point. He was honest with me about what he could do with my not so great credit situation. He treated me very well and went to friendly, and to the point. He was honest with me about what he could do with my not so great credit situation. He treated me very well and went to bat for me to get financed. He worked his mojo to get the deal through. I will happily recommend anyone who wants a Honda to Visit Richard at Goodson! Thanks Richard for all of your hard work and efforts! More
by willstew
January 25, 2011
I was treated like a friend and overall given respect from sales to managment,not only did my sales person help me but when he was helping other customers lewis helped me even thow he did not even sell m from sales to managment,not only did my sales person help me but when he was helping other customers lewis helped me even thow he did not even sell me a car,my experince was so good i came back five days later and bought one for my wife,thanks for making this a pleasent experince. More
by Glen Nelson
Employees Worked With
Clarence Davies,Jason Jackson,lewis Byrd, Lewis Byrd, Jason Jackson
January 25, 2011
At first a little hesistant to enter a car dealership alone. I've heard men will take advantage of women on the car lot. Never once did I feel like I was taken advantage of me. They made me really feel alone. I've heard men will take advantage of women on the car lot. Never once did I feel like I was taken advantage of me. They made me really feel like they had my best interest..The price was great. I made the comment to Richard."You worked that deal" b/c he did. Chris also made me feel like he was trying to help me out. My finances are not the best but they both allowed me to leave in a much better car than I drove on the lot with. Sooo Greatful and Blessed! More
by alva2010
January 24, 2011
Fernando was very friendly and worked diligently with me to get the trade in value I wanted and a great deal on the Honda Insight I purchased. I was a little confused on the trade in value that was qouted t to get the trade in value I wanted and a great deal on the Honda Insight I purchased. I was a little confused on the trade in value that was qouted to me, as the total value reflected the tax savings and trade in value when I thought it was the total value that I would receive for my trade in. Overall, however, I am extremely pleased with my new purchase. Everyone that I encounted at Goodson Honda was pleasant and willing to help. Overall, great experience. More
by lhulsman
Employees Worked With
Fernando, Amir
January 24, 2011
We rated all items in the survey a #5 because of conditions existing at the time of our purchase except for Price. We rate Price a #3 because, after the fact, we feel we paid too much. After buyin conditions existing at the time of our purchase except for Price. We rate Price a #3 because, after the fact, we feel we paid too much. After buying the vehicle we found an Internet site showing the average price paid by other buyers in our lacal area for the same vehicle, same features, same options. According to the Internet site we paid $1,000 above average buying price. Not good. We will say we paid a #3 "OK" price, but not a "Great" price. More
by classic99
Employees Worked With
Lewis Byrd, Lewis Byrd
January 20, 2011
Richard Sapp went above and beyond to help my wife and I purchase a used 2002 Honda Civic. The process was quick, friendly, and pain free. I have never been in and out of a car dealership that fast EVER. purchase a used 2002 Honda Civic. The process was quick, friendly, and pain free. I have never been in and out of a car dealership that fast EVER. No silly games with the price and the car was ready to go before I even arrived. I have already recommended Richard and Goodson Honda to my family and friends. The car runs great and I have 0 complaints. I was looking on craigslist and running around all over Houston for over 2 weeks, wish I would have considered Goodson Honda in the first place. Thanks again Richard!! More
by anthonydelprete
January 17, 2011
I have purchased several cars over the years, but no sales team even comes close to the one at Goodson Honda Pre-Owned. Richard, my salesman, was sincere, helpful, friendly and knowledgeable. I had a sales team even comes close to the one at Goodson Honda Pre-Owned. Richard, my salesman, was sincere, helpful, friendly and knowledgeable. I had a question about a recall on the Corolla I ended up purchasing and he contacted someone at Toyota immediately to answer my questions. There were several scratches on the bumper and he had it fixed the same day. Never did I feel pressured or rushed in making my decision to purchase this car. I will recommend everyone I know to Goodson Honda Pre-Owned sales. Also, I asked where the soft drink machine was located and one of the salesman bought me a soft drink. (Thanks Diego!) Customer service and satisfaction is definitely number one at Goodson. More
by kempbecky
January 16, 2011
I Jesse Campos am very satisfied Richard Sapp made my car buying experiance a pleasure to work with, as easy as 1 2 3 I had found the car of my dreams at a great price and ready to drive my new Honda Accord, buying experiance a pleasure to work with, as easy as 1 2 3 I had found the car of my dreams at a great price and ready to drive my new Honda Accord,I really appreciate the speed of the entire process for I am a very busy Buissness man.once more thank you Richard Sapp for all your help More
by jessecam09
