Team Gillman Honda North

Purchased a 2012 Honda Accord EX-L V-6 on March 14th, 2012. Best buying experience that I could imagine. When I arrived at the dealer, Ed Corley asked if I needed assistance. I told him that I needed 2012. Best buying experience that I could imagine. When I arrived at the dealer, Ed Corley asked if I needed assistance. I told him that I needed to see the Internet Sales Manager because my bank gave me access to pre-negotiated pricing. Turns out Ed is the Internet Sales Manager. He looked at my proof of pricing from my bank and immediately agreed to honor the price. He helped me pick out the Accord that I wanted, then walked me through the available dealer-installed options. It was all very helpful and low pressure. After I picked my car and options, he told me that he would call me when the car was ready. When I returned to pick up the car, everything was perfect. Everybody did what they said and what they had agreed to do...no numbers games, no changes, no gimmicks, no high-pressure upselling. Additionally, the dealership was spotless clean (bathrooms too!). The free keychains were not the cheap plastic kind but made of stainless steel and leather. They have literally thought of everything in trying to make the purchase experience pleasant and relaxing. This dealership understands the difference between transaction selling and relationship building, i.e., between customer satisfaction and customer DELIGHT. If for some reason I have to move to Alaska in the future and need to buy another Honda, I will fly to Spring, Texas, and buy the car from this dealer. I can't think of a better compliment. More

Excellent salesman. Made us an honest and fair offer. We were able to purchase the car for significantly less than any other dealer. Would recommend David to anyone! Listened to our needs and wishes and We were able to purchase the car for significantly less than any other dealer. Would recommend David to anyone! Listened to our needs and wishes and came through with the perfect vehicle! More

The best car buying experience my husband & I had of Dec 31,2011. Thank you guys. We're been enjoying our Honda Civic especially now that gas prices are up. More power Honda of Spring. Mr. Pratt, you're Dec 31,2011. Thank you guys. We're been enjoying our Honda Civic especially now that gas prices are up. More power Honda of Spring. Mr. Pratt, you're the best. More

My lease had ended and I was looking to get into a used truck. I had talked to Richard earlier that day on the phone and he was very helpful. Even though it was right before the holiday and he had an app truck. I had talked to Richard earlier that day on the phone and he was very helpful. Even though it was right before the holiday and he had an appointment to get to, he stayed and helped us through the entire process. He was very professional, energetic, helpful, and the experience was great! I love my new car, and Mr. Sapp made sure that I was completely satisfied with everything! If I ever needed a new vehicle, he would be the guy I would want to deal with. He then handed my wife and I off to Neil Pratt in the Financing Department. Again, very professional, walked us through all the steps, answered all of our questions, made sure we were satisfied, and did not make us feel like we couldn't trust him at all. Between Richard Sapp and Neil Pratt, they turned an experience I had some fear about into a pleasantly surprising day with which I am very confident in how it turned out. More

Customer service was great and I was able to find the vehicle that I wanted with no problems. No waiting and no pushy salespeople! I would definitely recommend. vehicle that I wanted with no problems. No waiting and no pushy salespeople! I would definitely recommend. More

The service excellent. They are prompt and efficient. I really felt that they were concerned about my level of satisfaction with my car, and I left wtih a positive impression. really felt that they were concerned about my level of satisfaction with my car, and I left wtih a positive impression. More

Mr Gonzalo Martinez have been very helpful for us. We had to visit the dealership for a couple of days during various reasons. And every single day, he has spent really long times just to help us to get our to visit the dealership for a couple of days during various reasons. And every single day, he has spent really long times just to help us to get our problems sorted out. He has helped us in finding the right car, dropped me off to my hotel many times, picked me up from there. He has been extremely polite to me and my family. He was a five star person in Honda of Springs, they are very lucky to have such a person there. Similary, Mr Neil Prat has been also a very polite, descent and honest person. He was also very helpful in my experience. Thanks to these both gentlemen, I have completed my purchase without any troubles despite two cheap crooks from the finance department tried hard to swindle us. Hence, find Mr Prat from the Finance department, he is a very descent person there. More

I just got done purchasing my new Honda Fit. I absolutely loved it and the customer service was outstanding! Neal and Diego are really great. The only thing is when I got home I saw Honda of Spring's invento loved it and the customer service was outstanding! Neal and Diego are really great. The only thing is when I got home I saw Honda of Spring's inventory and the car I purchased was still online and priced $1,000 less. I was pretty disappointed they didn't tell me that I was overpaying and that the sale price was less. Other than that I'm excited to drive my new car : -) More

Fast service, accurate information, was able to complete the transaction beyond dealership hours, was handled in a timely manner, and will recommend this dealership to a friend or family member. the transaction beyond dealership hours, was handled in a timely manner, and will recommend this dealership to a friend or family member. More

Both the regular and express Service teams have always taken care of me, but without question, Desiree has gone above and beyond for me, and this is the sole reason why my rating for Honda of Spring Custo taken care of me, but without question, Desiree has gone above and beyond for me, and this is the sole reason why my rating for Honda of Spring Customer Service is Great! Desiree worked tirelessly to get my car serviced here recently... Making sure that the warranty company, the parts provider, and the rental car company did whatever necessary to make sure my car was not only repaired, but repaired right! She was very passionate in her pursuit to get it done, not allowing either 3rd party to cut corners or to short change me, and her desire to settle for nothing less than perfect is only second to my own. She treated my car like it was hers, with persistence and perserverance, and I will forever be grateful! Don't ever let her go! More