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Team Gillman Honda North

Houston, TX

4.9
1,099 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,099 reviews

March 11, 2013

We have had a very pleasant experience. It was just a bit upsetting that our 2 year old trade-in Honda Fit with 18500 miles had negative equity and that was not clearly disclosed during the process of negoti More

by YuriS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Byrd, Irshad Hussain
February 16, 2013

We just purchased a new Fit. Our saleperson was Gustavo (AKA "Gus"), and he did an amazing job helping us. We agreed on a very reasonable price for the vehicle, and he made sure everything was perfect bef More

by dmease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Pratt, Gustavo Torres
Feb 16, 2013 -

Team Gillman Honda North responded

Congratulations on the new vehicle. We thank you for choosing Honda of Spring as the place for your Honda purchases. Gustavo and Neil thank you as well for such great comment. Please know that our main goal is to provide excellent customer service and as it appears, these gentlemen did just that. We greatly appreciate your business and hope you enjoy the new vehicle. Thank you, Honda of Spring

January 22, 2013

From the moment we walked into the dealership, we felt comfortable and were received by a friendly employee. Our experience was very relaxed with "no pressure". The salesman was very knowledgeable about More

by Vulcan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Doan, Irshad Hussain, Irshad Hussain
Feb 12, 2013 -

Team Gillman Honda North responded

Thank you very much for such wonderful comment and for taking out of your time to delivery it. We are happy to hear that you had such great experience. Please know that if you ever need any further assistance, we are here to help. Thanks again, Honda of Spring

January 21, 2013

Upon arrival, I told the representative that I wanted to look at late year models of Civics that were less than $15,000. He left me to talk with a manager and returned with the message that he had two cars More

by David Deaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peti Ware
Jan 23, 2013 -

Team Gillman Honda North responded

Thank you for your honest feedback and I am sorry we missed the opportunity to earn your business. We will discuss your deal with the appropriate personnel and make the changes necessary. How clients percieve our response to the shopping process is important to us and our goal is to improve where we fall short. Thanks again Chuck Jett G.M.

January 11, 2013

this dealership exceeded my expections. Mr. Ronn Steptoe has went the extra mile to help us know about the car and how the car works. Mr. Aaron Rush helped us with finance. I am also glad to be introduced t More

by jeanettesl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronn Steptoe
Jan 14, 2013 -

Team Gillman Honda North responded

Thank you so much for taking the time to complete the review. The comments were wonderful. Ronn, Aaron, and Michael can't thank you enough. We are happy you had such a wondeful experience. Thank you again for you buisness, and should you ever have any questions or concerns please feel free to contact us. Thank you, Honda of Spring

January 08, 2013

We decided it was time to trade our suburban for a more reliable vehicle. We thought a Honda Pilot would be perfect...and we were right. Our overall experience at Honda of Spring was great. My husband an More

by amaggard
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Neil Pratt
Jan 14, 2013 -

Team Gillman Honda North responded

Thank you very much for choosing Honda of Spring to purchase your new honda pilot. Richard and our staff are very please to hear that you were provided with such excellent customer service. We greatly appreciate your business and please know that if you ever need any further assistance, we are here to help. Thank you, Honda of Spring

January 06, 2013

Shawn Rahimi gave me a fair price for the CRV I asked for and was willing to provide me with all the information that adds up to the drive out price. He was up front about the value of my trade in and gave More

by jennyenguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Team Gillman Honda North responded

Congratulations on the new vehicle. Thank you very much for taking the time to submit a review of your experience at our dealership. Shawn and Aaron were happy to hear how satisifed you were after purhcasing the new CRV. We look forward to seeing you again and should you have any questions or concerns, please feel free to contact us. Thank you, Honda of Spring

January 05, 2013

To: whom it may concern my Sister bought a Honda at this dealer ship Honda Spring her finance manager was Neil Pratt, because of the great service which was given to her I myself went back to see Neil for m More

by Viviene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Pratt, Neil Pratt
Jan 14, 2013 -

Team Gillman Honda North responded

Viviene Forbes-Thomas, thank you and your sister very much for choosing us to let you both get into the new vehicles. Neil is happy to hear that you were completly satisifed with the outcome of your purchase. We love to make sure that our customers are treated like family and are completely satisifed. Thank you again for taking the time to write such wonderful review. Thank you, Honda of Spring

January 01, 2013

Shawn gave us the best quote among all dealers within 200 miles of Austin, TX. This was for a 2013 Odyssey EX-L (no RES / no NAV). Even on a busy day (12/29/12) he was very professional and cheerful right un More

by santoshtr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Team Gillman Honda North responded

We are happy to hear that your encounter with Shawn was outstanding. Our main goal at Honda of Spring is to provide excellent customer service and as it apprears, Shawn was able to do just that. We greatly appreicate your business and hope you enjoy your new vehicle. Thank you, Honda of Spring

December 29, 2012

Very rude dealership stood outside door and said they were tired of people trying to pay less for a car. Not willing to negotiate even a couple of hundred dollars asking 1000 more than KBB More

by Nbienek
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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