Team Gillman Honda North

Awesome service awesome team awesome place. Will recommend to my family and friends to come and do business. Will recommend to my family and friends to come and do business. More

I recently purchased a Honda CRV from Team Gillman Honda North and it was a great experience overall. Ryan Witt was extremely helpful and walked my family and I through the process and helped us find the be North and it was a great experience overall. Ryan Witt was extremely helpful and walked my family and I through the process and helped us find the best option for our needs. I wouldn’t hesitate to recommend him and the rest of the Gillman team to anyone in the market for a new vehicle. More

I received a great attention since the appointment notice and in place. Eric Le provided a great attention. and in place. Eric Le provided a great attention. More

Great dealership and excellent maintenance service department. We are loyal customers of Gillman Honda. We have purchased 5 vehicles from them over the years. department. We are loyal customers of Gillman Honda. We have purchased 5 vehicles from them over the years. More

Fantastic. Ryan was great and truly Professional. He is doing a greatjob!. Love my new Pilot Trailsport! Ryan was great and truly Professional. He is doing a greatjob!. Love my new Pilot Trailsport! More

Purchasing a new vehicle can be difficult at times. The reason we came to Gillman this time was our good experience with previous purchases there. We were met by a super sales representative named Ryan The reason we came to Gillman this time was our good experience with previous purchases there. We were met by a super sales representative named Ryan Witt. Our time with Ryan was very well spent. He spent a bit of time to determine our wants and needs in a new vehicle. Then he presented us with several options as to color and features. At no time in the process did he loose focus on our requirements. We reached a decision and he smoothed the way for us to connect with finance to get us on our way. Let us conclude by saying that Ryan is one of the most considerate, thoughtful, tech savvy and professional sales reps we’ve ever met in the auto business. You should be very proud to have him in your employ. Many thanks, Ryan! More

They staff was respectful and informative. My car was repaired in a timely matter. All questions were answered My car was repaired in a timely matter. All questions were answered More

Shawn Jones was very straightforward and honest in all the dealings involved. I found him to be a very patient, humble and intelligent salesman. All car salesman should have the same calibre of integrity the dealings involved. I found him to be a very patient, humble and intelligent salesman. All car salesman should have the same calibre of integrity. More

Service provider was very efficient, he explained all of what was done and needed to be done. what was done and needed to be done. More

I am submitting this formal complaint concerning deceptive and misleading sales practices encountered at Team Honda North, in connection with the potential purchase of a 2015 Honda Odyssey 5dr Touri deceptive and misleading sales practices encountered at Team Honda North, in connection with the potential purchase of a 2015 Honda Odyssey 5dr Touring (Stock N257325A, Mileage 93,755, Price: $15,541). On November 4, 2025, I traveled approximately one hour to your dealership to test drive the above vehicle after viewing it online. During my visit, I was informed that several issues identified during inspection would be repaired prior to sale. However, I was later told that only “safety issues” would be addressed, and that the dealership would not correct other problems because the vehicle was listed at a “lower internet price.” Despite that limitation, I remained interested in the vehicle and asked specific questions regarding any available warranty and a short-term return policy. I was told that the dealership offered neither. Based on this information, I chose not to purchase the vehicle that day. After returning home, I reviewed your dealership’s website and discovered the following statement under your “Happy Driving Guarantee”: “Take advantage of our Happy Driving Guarantee. Just bring it back in the purchase condition within five days and 500 miles and we’ll refund your money, no questions asked. Ask your salesperson for all the details.” This guarantee was never disclosed during my visit, even though I specifically asked about a return option. This omission and contradictory statement represent a failure to disclose a material fact and constitute false, misleading, or deceptive trade practices under Texas Business & Commerce Code §17.46(b) of the Deceptive Trade Practices–Consumer Protection Act (DTPA). More