
Team Ford Lincoln
Las Vegas, NV
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Ford's mistake cost me $3,000 Very nice people. However, Ford pulled a bait and switch they refuse to resolve. They offered an extra $3,000 rebated and confirmed I was eligible. Af Very nice people. However, Ford pulled a bait and switch they refuse to resolve. They offered an extra $3,000 rebated and confirmed I was eligible. After I purchased the truck they said the offer is valid but I should have never received it. The dealer said it is a corporate problem, corporate said it is a dealer problem. The regional office said it is a real offer but due to technical issues it was sent to me by mistake and the "computer algorithm" should have never sent me the offer. However, other people who have different internet browsing history and thier marketing campaign targets can receive it..... Renny Locke, Zone Rep at the Pheonix Regional office pretty much told me to kick rocks and even though Ford sent me the offer it is still my problem. According to him, they can't apply the rebate because of the algorithm which did not select me and that would be discrimination.... xxx, really???? Soo everyone admits it is a valid offer that I actually received. However, because Ford messed up and I received the offer by accident it is my problem and I get screwed out of $3,000. Awesome!! Sending a mailed letter to every Ford Executive in the company and emailing the first 200 VP's I can find. Ford made $157 Billion Dollars last year and they make a $3K error on their end and make it the customers problem????? Not cool. More
Brent Jeske is the best. I’ve never left a dealership a review before. The whole “if you don’t something good to say” thing. But Brent made me such an amazing deal with zero s I’ve never left a dealership a review before. The whole “if you don’t something good to say” thing. But Brent made me such an amazing deal with zero stress, this is the least I can do. Buy a car here and buy it from Brent Jeske. You won’t regret it. More
Great Dealerhship Although there were some issue when I bought my new car the salesman, service people and manager bent over backwards to make things right. They were Although there were some issue when I bought my new car the salesman, service people and manager bent over backwards to make things right. They were all very attentive and professional. More
oil change/check up friendly professional service that exceeded my expectations. We were early and taken in right away. The service didn't take long and the price as wi friendly professional service that exceeded my expectations. We were early and taken in right away. The service didn't take long and the price as within what we were told. More
very happy Although I live in Tn.. I needed a car for my girlfriend needed a car so I called Steve and he fixed her up with a perfect vehicle and elivered it to Although I live in Tn.. I needed a car for my girlfriend needed a car so I called Steve and he fixed her up with a perfect vehicle and elivered it to me.I only deal with people I trust and it worked out well. More
Service March 2018 My service is always excellent ; all the personnel in service are always kind and courteous. I’ve always found that all the personnel in the dealersh My service is always excellent ; all the personnel in service are always kind and courteous. I’ve always found that all the personnel in the dealership are always kind and courteous. Hey More
No stress service! This 70/y/o silver-haired lady arrived at Team Ford with my Ford Flex and a snack bar, a few sections of the morning newspaper, and Kindle in hand rea This 70/y/o silver-haired lady arrived at Team Ford with my Ford Flex and a snack bar, a few sections of the morning newspaper, and Kindle in hand ready to wait two hours for an oil change. Right? Nope. I got the paper read and played a few games of Solitaire on my Kindle, but I never got into my snack bar before my washed car was ready to go!!! More
Great Service people! Every time we go to the dealership with our Fusion or Lincoln, we are always treated with respect. They listen to us and our concerns and do not appea Every time we go to the dealership with our Fusion or Lincoln, we are always treated with respect. They listen to us and our concerns and do not appear to try to increase the work to be done in order to generate more revenue, which we really appreciate. We also adore Rudy, the driver that takes you home and/or picks you up. He's the best! More
New Truck installation Excellent spayed in bed liner. It looks & feels tough. Step bars/running boards installed & look nice. All done quickly. Service department took c Excellent spayed in bed liner. It looks & feels tough. Step bars/running boards installed & look nice. All done quickly. Service department took care of everything More
Great service Dan was excellent in providing great service for my F150. He took care of the issue and got the truck in a timely manner. Thanks to the whole crew. Dan was excellent in providing great service for my F150. He took care of the issue and got the truck in a timely manner. Thanks to the whole crew. More