Team Chevrolet
Vallejo, CA
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Experience Extremely pleased with the customer service that I received when purchasing my new vehicle. The tour of the facility showed how everyone at this loca Extremely pleased with the customer service that I received when purchasing my new vehicle. The tour of the facility showed how everyone at this location works as a family. Great atmosphere. More
Excellent I had a good experience with this dealership. The dealer I was talking to made it fast and easy. He did not waste our time he got straight to the poin I had a good experience with this dealership. The dealer I was talking to made it fast and easy. He did not waste our time he got straight to the point. Thanks for the new truck More
Purchasing Experience My name is Margaret. I just recently purchased a vehicle from Team Chevrolet Vallejo. I had a great experience with Team Chevrolet Vallejo. The sa My name is Margaret. I just recently purchased a vehicle from Team Chevrolet Vallejo. I had a great experience with Team Chevrolet Vallejo. The sales person that assisted me with my purchase is Rocco Marconni. Rocco went the extra mile to make sure I received the best price and my buying experience was a great experience. Rocco Marconni is very professional and he has excellent customer service skills. I will refer him to all of my friends that are interested in purchasing a car. More
Went to Team Chevrolet in Vallejo looking for a used car and met with Ken Sarna, a sales consultant. It was the best car buying experience I ever had and would recommend this dealership to anyone. Ken Sar and met with Ken Sarna, a sales consultant. It was the best car buying experience I ever had and would recommend this dealership to anyone. Ken Sarna and all of the managers at Team were very friendly, professional and knowledgeable about all the cars. We ended up getting a new Chevrolet Traverse and love the car! Ken Sarna has called us to make sure we were happy and that all of our needs were taken care of. Ken has also invited us back to the dealership for a refresher course on our car and an upcoming customer appreciation dinner. Amazing service and thank you Ken for all of your help! Great job! More
I had previously purchased a used vehicle from this dealership 4 months before and started having trouble with it. After having it serviced the problem still came about. I called and explained to Arman dealership 4 months before and started having trouble with it. After having it serviced the problem still came about. I called and explained to Arman my situation and he told me to come in. I went, Arman and his Manager Rocco helped me with no problem. I now have a Brand New Chevrolet Malibu and I am so much Happier. They went above and Beyond Customer Service to help me with my situation. I will buy all my cars from there and recommend Team to anyone I know that is looking for Great Customer Service!!!! More
I recently purchased a 2013 Chevy Cruze and got it right off the showroom floor! Wow! What an experience that was...it was my first time ever buying a brand new car. This is my 4th vehicle that I've purchas off the showroom floor! Wow! What an experience that was...it was my first time ever buying a brand new car. This is my 4th vehicle that I've purchased from Team Chevrolet Superstores, but, my first time buying a brand "new" car and Rocco Marconni and Arman who helped me with my purchase made my experience to be grand! From the day I first made the phone call to the dealership and Arman took my phone call, and, then, I arrived to dealership and started the process, and, at the end when I drove off the lot with my "Victory Red" 2013 Chevy Cruze, Rocco and Arman made me feel like a princess. These gentleman handled my purchasing process with excellence and they explained everything to me without making me feel pressured or rushed. I love their professionalism in how they handle their clients. In fact, my best friend was with me to be of support while I was purchasing my car, and in the process I referred her to purchase a new car and the very next day after I purchased my new car, my best friend purchased her brand new 2013 Chevy Cruze in white! As best friends, we're still tickled in the fact we have the same car....we're loving it! And our family and friends thinks it's pretty cute too! I recommend anyone whose reading this rating to purchase your vehicles at Team Chevrolet Superstores in Vallejo, CA. You'll be glad you did! More
Mr. Jones was a very friendly and accommodating sales person. He was patient and has the technical know how regarding his product. Keep up the good work! person. He was patient and has the technical know how regarding his product. Keep up the good work! More
I was referred to Team Chevrolet in Vallejo, CA back in June 2013. I called there and was transferred to Marvin Jones. He came through as being a professional and enthusiastic sales person. He told me o June 2013. I called there and was transferred to Marvin Jones. He came through as being a professional and enthusiastic sales person. He told me of some benefits to choosing Team Chevrolet and that's why I choose Team Chevrolet over other ones that are closer to my home. I live in the East Bay Area and Vallejo is about 30 miles away.... When I reached the dealership Marvin Jones started my application. However I have very bad credit. Structuring the deal was not going to be easy, so Rocco Marconni started working on my deal with Marvin.. Rocco Marconni and Marvin Jones miraculously structured great financing for me with a low interest rate and a minimal down payment, all while putting me in a brand new Chevi Cruze. Rocco Marconni and Marvin Jones performed nothing short of a miracle. However, I felt that I could get a better deal elsewhere and walked away from that deal. I got a car from another dealership near me home. It all looked good but they turned out to be unscrupulous. Within 10 days, they asked me to bring the car back or agree to an interest rate of 27%. I contacted Team Chevrolet once again, virtually in tears and spoke to Rocco Marconni. He told me my loan was still intact with them and they would still put me in the a beautiful Chevi Cruze, the same as before . Marvin Jones even came in on his off day to pick me up from my home 30 miles away. Marvin Jones and Rocco Marconni are excellent salesmen. That's why I'm writing this review. They went above and beyond where many other salesmen would have quit. They both took the stress out of buying a car with bad credit. They accomplished this all while being honest, professional and courteous. I would recommended any car shopper with good or bad credit to see Marvin Jones or Rocco Marconni at Team Chevrolet in Vallejo, CA Sincerely, More
I have purchased many cars over my driving lifetime and this was the best car service/buying experience my wife or I have ever had. We first spoke with Shirley who was so kind and referred us to Danny, not this was the best car service/buying experience my wife or I have ever had. We first spoke with Shirley who was so kind and referred us to Danny, not just a great service associate but a caring, sympathetic person who listened as we explained our situation (18 year old Saturn with 170,000 miles and in need of a new engine). Danny stayed in constant contact with us as he worked to find the parts to get our car back on the road but it was going to cost thousands more to fix than it was worth. He suggested we talk with sales GM Sean about a trade in and Danny said he would give Sean a heads up about our situation. When we met Sean, he was so nice and said he and his staff would do everything they could do to put us in a new car we would love and could afford. Sean then introduced us to Eric Dittman who was incredible. Per Danny and Sean, he was already familar with our story and showed us the cars he thought would work for us. When we sat down to do the deal, he took the time to go over everything, answer any and all our questions, and helped us choose the program that was best for us. Eric then started his sprints back and forth to the GM's office as he and Gabe crunched the numbers. Eric and Gabe wrote us a fantastic deal that was beyond anything we expected. Thanks also to Dale and Eddie for making the paperwork a breeze. Needless to say, the "Team" at Team Chevrolet went above and beyond and we couldn't be happier. To top it off, Eric called us tonight to make sure we were O.K. and if we had any questions or needed anything, to call him. Everyone at Team was kind, caring, understanding and totally professional. We love ya! More
Team Chevrolet is awesome! Our sales representative, Marvin Jones, was on point! The very first car he showed us was perfect. We looked at one to purchase and one to lease. We went with the one to pu Marvin Jones, was on point! The very first car he showed us was perfect. We looked at one to purchase and one to lease. We went with the one to purchase and there was no stress involved. We were given drinks and snacks while we waited and Marvin wasn't boring at all and very knowledgeable. I would refer anyone to him, for the simple fact he greeted us with a smile and was not "overbearing" or "pushy" at all! Great experience! Thanks Team Chevrolet More