Taylor's Auto Max

Taylor's Auto Max was a great dealership to work with when buying my vehicle. I enjoyed working with this dealership to find a perfect car and because they were flexible and understanding. Everyone at t when buying my vehicle. I enjoyed working with this dealership to find a perfect car and because they were flexible and understanding. Everyone at this dealership is extremely helpful and still has been after I have purchased my vehicle. More

For several weeks I did a lot of research on the Internet and in person at multiple dealerships looking for a new or lightly used pickup truck. After selecting several candidates, I started contacting deale and in person at multiple dealerships looking for a new or lightly used pickup truck. After selecting several candidates, I started contacting dealers with offers. Even though I live 550 miles from Taylor's Automax, I was willing to go that far if the terms were right and they were honest and up-front with me. I exchanged a couple of e-mails with Taylor's Earl Brewer, then called and talked with Scott DeBrae (Earl was off for several days). Scott was very friendly and very helpful. He focused on answering my questions completely and honestly, and didn't try any sales tactics, which, after 30 years of buying cars, I would have immediately recognized. I gave an offer, and, after a short negotiation process, we agreed on a price. I said I wanted to know the "out the door" price, with no fees or costs added later. There were none. I rented a car one-way and travelled to Great Falls, Montana with my wife (which made the trip more pleasant), but I was determined to walk away from the deal and drive back home if anything at all was different from what we had agreed on in our conversations, or if the truck was different from what had been represented. Nothing was different. It was the best vehicle buying experience I have ever had. Thanks, Scott and Earl! I'm sure the fact that I offered a fair price to begin with, rather than trying to somehow talk them in to a low-ball offer, helped. Dealers are entitled to make a reasonable profit for the services they provide. However, it's not unusual to find dealers that have a list of tactics they go through to try and increase their profit margin unreasonably, including in the business office "just doing the paperwork" after you think the deal is final. I got none of that from Scott or Earl. I would buy from them again in a heartbeat, and I highly recommend you check them out, even if you have to travel. They will even pick you up at the airport, if you want to fly. More

My husband and I had a very good experience with this dealership. This was the third vehicle we bought through them and all purchaces were done professionally. The car, truck and van were clean reliabl dealership. This was the third vehicle we bought through them and all purchaces were done professionally. The car, truck and van were clean reliable vehicles. The showroom is clean and comfortable. I highly recommend doing business with them. More

Absolutely the best experience I've had with purchasing a vehicle! Extremely helpful and accomadating to my needs. Completely happy with my purchase and would definitely recommend to everyone I know who is vehicle! Extremely helpful and accomadating to my needs. Completely happy with my purchase and would definitely recommend to everyone I know who is looking to purchase a vehicle. Brian Parker (dealer) was the best! He promised he would do everything he could to get me the car I wanted and he kept his word!! More

Low pressure sales, salesmen were friendly and very helpful. Sale people took great care to make sure we were comfortable, felt welcome, and important. I was very pleased with the finance officer Dav helpful. Sale people took great care to make sure we were comfortable, felt welcome, and important. I was very pleased with the finance officer Dave Inman as he fully explained additional warranties and insurance we could purchase, again without alot of salesmanship pressure. More

I have given these ratings because I felt Jerry went above and beyond his duty. He helped me greatly and I am very grateful to him. I would definately recommend this dealership to you and recommend ta above and beyond his duty. He helped me greatly and I am very grateful to him. I would definately recommend this dealership to you and recommend talking to Jerry. Also, the other salesmen in the store when I was there were very kind and courteous as well. More

Taylors Auto Max is good car dealership; however, my good evaluations due to Mr. Jerry Meredith's excellent support and knowledge. He is the best car dealer in my experiences. I am planning to buy another ca evaluations due to Mr. Jerry Meredith's excellent support and knowledge. He is the best car dealer in my experiences. I am planning to buy another car by his support. --------- Thanks Jerry. More

I was treated with kindness, and over all excelent treatment from Taylors Auto Max employees. I was very pleased with the service and pricing of the vehical I have purchased. When I was quoted with th treatment from Taylors Auto Max employees. I was very pleased with the service and pricing of the vehical I have purchased. When I was quoted with the price of the vehical I was suprised that the purchase price was so low. Thank you Taylors, and everyone I worked with. I will definatly be back for my next vehical purchase. Thanks again. More

I have never brought something with some much ease and trust. It took a friend of mine a month to get a car at another dealership and when she had problems they abandoned her. I know that at this dealersh trust. It took a friend of mine a month to get a car at another dealership and when she had problems they abandoned her. I know that at this dealership I’m taken care of. It gives of an aura of a caring family. Jerry, the sales associate I worked with was soooo amazing. He helped me on everything from monthly payment to correcting my credit. My father passed away in May 07 and I haven’t felt so cared for in such a long time. I felt everyone there was rooting for me to get the car even though I went through a lot of issues but I got it in the end. I give customer service a five because he treated me better than family. I give quality of work a five because he put in extra hours. He’d give his all even though he was having personal issues to ensure I’m taken care of. His friendliness was amazing I laughed I smiled I even cried. He made me feel like a person not just a sale. I gave overall experience a five because 10 wasn’t a choice. Jerry is the perfect dealer. The price was manageable and my car is SEXY!! I love the service and I love my car better. Keep hiring people like him. I will defiantly recommend ALL my friends that way. More

I purchased two vehicles within 8 days from Taylor's Auto I purchased two vehicles within 8 days from Taylor's Auto Max in Great Falls. The purchase price for both vehicles was good. That being said Th I purchased two vehicles within 8 days from Taylor's Auto Max in Great Falls. The purchase price for both vehicles was good. That being said The first purchase was a 1999 Chevy Silverado. Two days after I purchased this truck, the check engine light came on. After they checked out the vehicle, they told me that they would do the work for me at "their price." They told me that it would need $1500.00 of work and that I had to pay the $65.00 for the diagnostic. All of this for the vehicle thay they had just sold me that they "thoroughly inspected." After calling and talking to one of the Taylor brothers, he told me that since I got such a "good deal" on the truck, he couldn't do anything for me. After some back and forth, he finally agreed to pay for the diagnostic. As far as the $1500 in repairs for the "thoroughly inspected" truck I just bought, I'm on my own. Quite the way to treat someone who but 2 trucks from them in a week. I do not reccomend this dealer in any way More