Taylor's Auto Max

Our experience was very good and we are happy with our new car that we got from Taylors Auto Max. We would go back there again as the have a really good selection of vechiles. new car that we got from Taylors Auto Max. We would go back there again as the have a really good selection of vechiles. More

Great deal. Dave was very helpful. I enjoyed my experience with this car purchase. I'd recommend Taylor's Automax to anyone. Thanks much. BL experience with this car purchase. I'd recommend Taylor's Automax to anyone. Thanks much. BL More

My experience was definitely not what I had expected to receive as the were highly recommended and on their website I did like what I read. Well I met up with Jack who was very friendly and helpful and I receive as the were highly recommended and on their website I did like what I read. Well I met up with Jack who was very friendly and helpful and I do appreciate that he tried hard to get me into a vehicle however there were many things that ruined my experience. There was no mention on price until after I sat for two hours and then I did feel pressured into having to come up with a few more hundred dollars for a down than was already talked about... Well I figured it would be worth it as I really liked the vehicle... Test drive of the vehicle was good no problems... Well I purchased it and thought I was happy... Well 3 hrs later taking my kid to practice the perform service light came on... I called jack and told him... A couple hours after that the air conditioner started making a loud obnoxious noise... The next morning the guages died and all the service lights came on. It went to the shop that day. Needed ignighter switch and I wouldnt get the vehicle til another day later... I called jack that night and the next morning cause I forgot to ask about the air conditioner.... He said he would test drive it after the repair. They called me later that day saying it was fixed...I drove away turning ac on since it was 86 degrees and it still squealed along with some banging and a burning smell... It went out.. Obviously no test drive done after the repair. Went back and asked for a manager getting Brian... I tried to explain what happened nearly in tears because I bought this car and within 24 hrs it has all these issues... His response exact words " do you know how much that ignighter switch cost me?" Followed by I'm not trying to sound rude.... Being in customer service for 7 yrs I would have lost my job for that response and I will never forget it. Last time I was trained, customer service was about listening to customer needs, trying to assist, maybe show some concern or empthy... I walked away.... Jack called me shortly back and I took the vehicle back again... He saw the ac/heater didn't work so told me to bring back Monday since it was Friday evening... Over the weekend my friend was in the backseat and says it smells a little like exhaust...he looked under car and it didn't have an exhaust pipe.... Monday I took vehicle back to fix ac and mentioned exhaust, jack said he would see...I go pick the vehicle up later Monday because parts were needed for ac and jack said no to the exhaust issue... I said ok whatever... Well Friday comes around and I haven't herd anything all week. I called and asked about the parts, they said oh yes they are in. I then was scheduled for Monday for service. I thought to myself, thanks for the call when the parts got in - not... Anyways again Monday I take the jeep back up and a few hours later I get a call it's done... I go up there, get in and the ac still doesn't turn on. I was frustrated I went up there for nothing.... They put it back in the shop... Hours later I get a call saying it is finally fixed... They had mixed up jeeps and put the parts in the wrong one... So finally I drive away hopefully done with this nightmare... I was extremely dissatisfied with the service as I was inconvienced several times, with seven different trips up there juggling around my schedule...wasting my time, gas and patience. I was offered nothing for the inconvience... My expectations after reading about this company were left unmet, I get that I got a used vehicle as is, but for the amount I paid I expected a good quality vehicle as you advertise, not one needing work and I figured if it went through the ase inspection it would be ok...and when it should be an exciting experience to get a new vehicle has been anything but that. Now when people ask about my new car... I don't have anything positive to say at the moment...which bothers me because I deserved to write a good review like most already have. I called requesting to speak to Jim Taylor jr, gave my info and was told I'd get a callback...I never did... Really I just felt i deserved to vent as the website and reviews promote so much more than the experience I had. So here is me venting, guess you can't please everyone but I know I will never come back nor recommend this company to anyone... At the end, all I got customer service wise, was an I'm sorry and there is a muffler shop down the street that can put a pipe on for fifteen dollars.. Wow thanks.. More

Very glad Dave was the guy to greet me when I came to taylors, I've never enjoyed going through a dealer to purchase a vehicle or to come back the next day for paperwork. Until I started talking and gett taylors, I've never enjoyed going through a dealer to purchase a vehicle or to come back the next day for paperwork. Until I started talking and getting to know Dave. He is very easy to talk to and very friendly, he doesn't try to pressure you into anything and is very calm. And with his son being in the military he is definately the guy I would want to deal with. I would HIGHLY recommend going to taylors and asking for Dave Beagles, especially for.my fellow Airmen. More

My experence with working with Dave Stinar at Taylors ACR was wonderful. He went over and beyond the call of duty in finding me exactly what I wanted. The whole process was fast and easy. I will be going to was wonderful. He went over and beyond the call of duty in finding me exactly what I wanted. The whole process was fast and easy. I will be going to Dave and Taylors for all my vehicle needs in the future. More

Was very helpful and overall good experience. Was a busy day so took some time to get everything worked out but everyone helped to get lowest rate and had my best interest in mind. Thanks to everyone that h day so took some time to get everything worked out but everyone helped to get lowest rate and had my best interest in mind. Thanks to everyone that helped that day I love my new car and thank you again :) More

A very great experience, enjoyed working with the crew, friendly, knowledgable and took the time to help me find what I was looking for wihin an acceptable price range. friendly, knowledgable and took the time to help me find what I was looking for wihin an acceptable price range. More

I have purchased 2 vehicles here in the last 6 months. My experiences at Taylor's are memorable. Ron has always been able to find whatever I'm looking for. They have an amazing inventory. They're access to b experiences at Taylor's are memorable. Ron has always been able to find whatever I'm looking for. They have an amazing inventory. They're access to bank financing makes it easy to acquire a loan, to fit your needs. I highly recommend this dealership! This place rocks!! The Hanson Family, including Phoenix! More

We received prompt polite attention. David Beagles had knowledge about the cars of interest to us; he gave us time to look, ask questions, offered a test drive, was NOT pushy nor did he rush us. He was fr knowledge about the cars of interest to us; he gave us time to look, ask questions, offered a test drive, was NOT pushy nor did he rush us. He was friendly and professional - we were given his business card with both office and cell numbers and said to call anytime with any questions we might have. The price was favorable. This was my first positive experience at a car dealership. I have already recommended Taylor's Auto Max to a friend. Oh, I really really really like the auto purchased from you!! Thanks, Karen More

I needed to upgrade from an extended-cab pick-up to an SUV or four door truck, so that the kids had more foot/leg room. I began looking for an upgrade by going to every dealership in town that had used ve SUV or four door truck, so that the kids had more foot/leg room. I began looking for an upgrade by going to every dealership in town that had used vehicles in my criteria range. After 2 days of looking for an upgrade I returned to Taylor's Automax and closed a sale with Tom Budiselic. The main reason that I returned to Taylor's was the professionalism that Tom showed during the initial demo drive, and the patients he showed in letting me decided on the vehicle. Overall, if it wasn't for Tom, there would have been no sale. Thank You for your Customer Service and Care. More