Taylor Hyundai of Perrysburg

Terrible I purchased a used Jeep Cherokee in Jan and the engine died by April. I tried to call the salesman and service center for help, the salesman didn't I purchased a used Jeep Cherokee in Jan and the engine died by April. I tried to call the salesman and service center for help, the salesman didn't return my call and the service center is just as worthless. All the Taylor dealerships are terrible, buy at your own risk More

stressless Love the showroom. Everyone was friendly, but not overbearing or pushy. We came in to look at a specific used car, test drove it and made the deal. Love the showroom. Everyone was friendly, but not overbearing or pushy. We came in to look at a specific used car, test drove it and made the deal. I have already recommended your dealership to a co-worker (Bernadette Armbruster) who purchased a new car with you. We both are very happy with our cars and the experience. More

Great experience- Taylor Hyundai Joe Logan was a great salesman and took care of all my needs. He was able to find exactly what I was looking for even though it took a lot of time. I Joe Logan was a great salesman and took care of all my needs. He was able to find exactly what I was looking for even though it took a lot of time. I appreciated the process of everyone at the dealership and their professional courtesy. More

Excellent service. Customer service was prompt and thorough. Sales representatives sincere, straight forward,and eager to ensure that customers are well served before, Customer service was prompt and thorough. Sales representatives sincere, straight forward,and eager to ensure that customers are well served before, during, and after the sale of a vehicle. I highly recommend this dealership. More

Thanks Joe! Joe made sure to help me address all my concerns about buying another vehicle. He was thorough & walked me through all my options rather than just try Joe made sure to help me address all my concerns about buying another vehicle. He was thorough & walked me through all my options rather than just trying to 'up-sell' me. This is the 4th Hyundai my family has purchased/leased from Taylor Hyundai & we'll certainly be coming back when we're ready for our next vehicle. More

Excellent service from Otto Was not expecting to go in there and even get approved, only expected used if anything. But Otto Smith helped me drive out of there In a brand new car Was not expecting to go in there and even get approved, only expected used if anything. But Otto Smith helped me drive out of there In a brand new car. He did everything he could to make sure our experience with Taylor Hyundai was the very best. He achieved that, and then some. I would definitely recommend this service to any part of my family, or friends. More

Professional, clean, friendly and trustworthy. I never took my cars to dealerships for service in the past because they were expensive, the waiting rooms smelled of gas and oil , and, it seemed the I never took my cars to dealerships for service in the past because they were expensive, the waiting rooms smelled of gas and oil , and, it seemed they wanted to convince me to get something fixed that I had not come in for. (I did not trust them to not create issues while I languished in the waiting room.) Taylor Hyundai of Perrysburg's service department has proven my old assumptions wrong. I usually work with Tom who is very professional and straightforward. He tells me exactly what will be done and how long it will take. He never tries to sell me something that I do not need. The prices for services are competitive and I know I am getting Hyundai parts The waiting area is clean and comfortable and all the staff that I encounter are genuinely friendly and professional. More

oil change Everything good as expected for a oil change. No complaints, just takes a little long. No complaints, no complaints, no complaints. I'm not doing this Everything good as expected for a oil change. No complaints, just takes a little long. No complaints, no complaints, no complaints. I'm not doing this anymore because I should be able to just say what I want to say! More

perhaps a bait and switch Yesterday we think we fell fowl of a bait and switch at Taylor Hyundai Perrysburg. We are looking to replace my 1999 Oldsmobile Silhouette with a late Yesterday we think we fell fowl of a bait and switch at Taylor Hyundai Perrysburg. We are looking to replace my 1999 Oldsmobile Silhouette with a later model mini-van for my craftshows/markets. We have been looking and on Thursday night I received a telephone call from an AJ (salesman) at the above company saying he had a 2009 Chrysler Town & Country Touring. I asked AJ to send me information on the vehicle to which he sent me a link and from what we saw was excellent for the asking price of $5,750. We called him back and I put Linda on the telephone to ask a couple of questions and he gave her the price of $6000.00 and she made arrangements to go up there Thursday. When she got off of the telephone she mentioned the price I said no on the link it was less and also informed her that the time she arranged we already had a previous appointment so I tried to call back but the dealership was closed. I called first thing Friday and spoke to a woman who said she would give AJ the message and he was to call back well of course no phone call. I called again and left a message saying we would be there Saturday (no set time). Saturday we called him a couple of times and left messages as telling him we didn’t want to travel over an hour if the vehicle had gone. We finally got hold of him at 1.30 p.m. he answered a couple of questions we had and ensured us the vehicle was there and would take it for a test run and take more pics and call us right back. I told him okay well we are on our way. Well no phone call or pics whilst driving up there and when we got there he told us the vehicle was sold an hour ago. Omg I hit the roof and anyone that knows me I wasn’t quiet about it either as we were walking out I wanted to make sure everyone one that was there heard me. I said you even asked if I was going to pay cash or finance so he knew we were buying it. He replied well perhaps we have another vehicle if we cared to see. He showed us to a booth and said are you interested in any other vehicle we said no you know we want a mini-van. He said well looking through the inventory there is nothing in the same price range to which I replied (not quietly either) of course there isn’t. he asked us to wait a moment and he will see what he can do with another – well he hadn’t been gone three minutes when another salesman (supposedly) came and asked if we were okay etc. he was obviously there to try and smooth things over which of course my temper wasn’t going away. When he realized it wasn’t working he said I will see what is happening. He came back not AJ Jarouche and said there was nothing they could do! I am not leaving this alone Monday I will be on the phone trying to speak to the General Manager of that branch of Taylor Hyundai. So now that I have had my whine my info to you is – DO NOT DEAL WITH TAYLOR HYUNDAI OF PERRYSBURG – they have no morals or manners!!!! Please pass this on to anyone you know that is thinking of purchasing a vehicle from any Taylor company! More

Took me ahead of scheduled time I really appreciated that they let me drive in early and gave me a quicker visit than I expected. The service is very efficient. They also provide lot I really appreciated that they let me drive in early and gave me a quicker visit than I expected. The service is very efficient. They also provide lots of drinks and snacks, that makes it easy to wait. More