Taylor Hyundai of Augusta - Service Center

poor quality automobiles and untrustworthy service departmen We purchased a 2012 Hyundai Veloster and two window motors with straps as the service department called them have failed, and required replacement to We purchased a 2012 Hyundai Veloster and two window motors with straps as the service department called them have failed, and required replacement to the tune of $670; highway robbery. We will Never again purchase another Hyundai. Poorest quality automobiles. We've had a 2003 Toyota Matrix in the family and have not had a single problem to date, regular maintenance and oil changes is all, and over 125,000 miles. Our 2012 Hyundai only 43,000. After bringing in the vehicle to Taylor Hyundai on Monday the service department Representative said my wife's car was still under warranty; we received a call on Tuesday and they told us her car was NOT under warranty, after having already replaced the window motor and strap on the front window, so needless to say there was no option other than to have the service completed. Not only will we never purchase another Hyundai will never never purchase another vehicle from any Taylor Dealership. They are incompetent and not trustworthy. More

Appearance of key areas at the dealership. I guess I should not compare dealerships, but I found that the men's bathroom gave the appearance of not being clean. The waiting area for custom I guess I should not compare dealerships, but I found that the men's bathroom gave the appearance of not being clean. The waiting area for customers is not welcoming. The cloth chair in the area was soiled. A coffee type was out and the coffee brewer was not clean on the outside. Again, the area was not inviting. Jonathan's office wall was soiled. The carpet was soiled also. Again, the area was not inviting. Overall, it looked like customers were not a priority. Perhaps a visit to the Mercedes dealership could be helpful. More

You can not go wrong with Taylor Hyundai. I went into get some engine work on my elantra. I decided to look at the 2017 elantra sport model John begin to work with me to get the Car in the rep I went into get some engine work on my elantra. I decided to look at the 2017 elantra sport model John begin to work with me to get the Car in the repair shop fix and get me a Great deal on my new Car and all this happen on Valentine's day that was a good Car and a good day OH THE FINANCE WAS GREAT AND THE F.I MAN MADE IT GREAT INTEREST RATE More

Great sevice Bought a used 2012 Veracruz on Saturday and realized a couple of hours later after opening then closing the sunroof that it wouldn't close all the way Bought a used 2012 Veracruz on Saturday and realized a couple of hours later after opening then closing the sunroof that it wouldn't close all the way I brought it back after the sales transaction took place. Service was closed so they fit me in today Monday. They had to order a new sunroof but handled everything professionally and treated me very well. At first I was nervous about the situation, but they handled everything very well. I am very pleased that I am a new Taylor Hyundai customer. More

Poor Service about a month ago i made an appointment for the 15000 mile service on my 2015 Genesis Coupe. i also asked to have the recall done. the service was don about a month ago i made an appointment for the 15000 mile service on my 2015 Genesis Coupe. i also asked to have the recall done. the service was done to my satisfaction but the recall could not be completed because their computers were down and they didn't know the code. made an appointment for the following week at 8:15 am. I left my car with them. i did not here from anyone so i called about 3:pm. i was told that they had not even started on my vehicle . I asked why and was transferred to Bob the service manager. He told me that some repair take longer than others. I said that they shouldn't over book appointments. Bob says they don't. I have to disagree or else the work would have been done. Bob said that when I came to get my car, I could make another appointment and they would provide me with a loaner vehicle. That isn't the point. I should have been called when they couldn't take care of my car. So I wasted my time and gas driving there and back. The service tech Gabrial was very helpful. More

A+ Customer Service My husband and I were in the area and needed our BlueLink acct activated. Problem solved in no time at all! Mr. Mendez was very attentive and made sur My husband and I were in the area and needed our BlueLink acct activated. Problem solved in no time at all! Mr. Mendez was very attentive and made sure we were satisfied before we left. More

Excellent service He helped from the beginning until the end and he was very helpful. He was also very polite, nice, & he helped answer any questions. The best overall He helped from the beginning until the end and he was very helpful. He was also very polite, nice, & he helped answer any questions. The best overall service I ever experienced, I will be back again. More

heart warming best place to find a car that will run brand new at a low cost. the whole staff was friendly and very helpful to answer my questions. best place to find a car that will run brand new at a low cost. the whole staff was friendly and very helpful to answer my questions. More

Customer Service is OVER the top! These days true customer service is hard to find and David Truitt at Taylor Hyundai has exceeded every expectation! He is always helpful and knowledg These days true customer service is hard to find and David Truitt at Taylor Hyundai has exceeded every expectation! He is always helpful and knowledgeable but most of all I am his main concern and he goes above and beyond the "norm" to make sure my experience at Taylor Hyundai is the best around. He is the reason I will continue to service my car there and also tell everyone I know to not only use their service but also to buy a car from Taylor Hyundai because my experience with Taylor has been exceptional from the beginning. More

Service Time! I am very loyal to Hyundai and appreciate the help each staff member provides with a wonderful attitude. David Truitt is always positive and definitel I am very loyal to Hyundai and appreciate the help each staff member provides with a wonderful attitude. David Truitt is always positive and definitely appreciates his customers. More