Taylor Hyundai of Augusta - Service Center

Good Service Came for an oil change and mandated inspection, and it was an overall great experience. At the conclusion Mr. Brewer went over everything done to the Came for an oil change and mandated inspection, and it was an overall great experience. At the conclusion Mr. Brewer went over everything done to the car step by step. More

Fast, pleasant and effiecient! The entire experience went as well as I could imagine. I pulled directly in, early for my appointment, and was waited on immediately by a staff member The entire experience went as well as I could imagine. I pulled directly in, early for my appointment, and was waited on immediately by a staff member. A few moments of signing and questions and the car was off to the shop. I assume the recall repair was done correctly and I was out of the shop 20 minutes after my schedule appointment time. Great experience! More

good he was very carrying to my needs my car broke down and they said the motor was gone. so right away they knew we needed help I live in North Carolina and needed to get back home safe.m my car broke down and they said the motor was gone. so right away they knew we needed help I live in North Carolina and needed to get back home safe.my sale person help me find a car to fix my budget in about 8 hours we were back on the road. More

Customer Care You all have great service & knowledgeable people working for you. Before closing each service the reps are able to walk you through what's was done t You all have great service & knowledgeable people working for you. Before closing each service the reps are able to walk you through what's was done to your care and what is recommended on the next service visit. More

Boot replasced. I was informed what needed to be done and the cost .Mr. Robert Swiger was friendly and explained the work that needed to be done. I was informed what needed to be done and the cost .Mr. Robert Swiger was friendly and explained the work that needed to be done. More

very professional but still friendly. Explains what needs to be done in detail and the cost. After work is completed explains in detail what was done as well as an overall assessment of Explains what needs to be done in detail and the cost. After work is completed explains in detail what was done as well as an overall assessment of all operating systems. More

Love the service staff Great teamwork among staff and everyone is so friendly! Yummy, endless, free coffee, hot tea, hot chocolate. With a scedhuled (and detailed) appointme Great teamwork among staff and everyone is so friendly! Yummy, endless, free coffee, hot tea, hot chocolate. With a scedhuled (and detailed) appointment with time slot, it still took an hour and a half for the oil change & inspection. And additional 45 minutes for headlight replacement, tire rotation and wash. But hey, with free car wash, yummy coffee and a comfortable waiting area, I was perfectly happy. :) More

Friendly and upfront. I was treated well. The job was completed to my satisfaction and cost was comparable to other dealerships. I love the vacuum and wash at the end. I was treated well. The job was completed to my satisfaction and cost was comparable to other dealerships. I love the vacuum and wash at the end. More

Great Staff I have never regretted one day since the purchase of my 2013 Hyundai Tucson, utilizing the onsite service dept. ?friendly ?knowledgeable ?timel I have never regretted one day since the purchase of my 2013 Hyundai Tucson, utilizing the onsite service dept. ?friendly ?knowledgeable ?timely ?Personable ?efficient ?comfortable waiting area More

Service standards keep getting better. I am very impressed with the continues improvement of the quality of service being given at Taylor Hyundai. Two years ago, my comments would have been I am very impressed with the continues improvement of the quality of service being given at Taylor Hyundai. Two years ago, my comments would have been different. But there has been a consistent improvement in how customers and cars are being handled. I am very impressed with Sherri, who has always been just great to deal with. Now if you could only fix the wifi for customers while they are waiting. We shouldn't have to try to get into the "Guest" website numerous times before we connect and yes, this has NOT improved in two years. More